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Capitol Toyota

Salem, OR

2.9
168 Reviews

783 Auto Group Ave Ne

Salem, OR

97301

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168 Reviews of Capitol Toyota

November 24, 2015

Service good, sales bad. Went to them based on reference from Costco Auto Services to get the Costco discount but did not see the person that we setup the appointment to see. More

by whippetguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
'Lovey'
October 04, 2015

Bait and switch Just wanted to tell you about Capital Toyota's shady sales practices. I went in to Capital Toyota to look at trading in my Camry on Friday. The sales More

by Jerrywade67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kent Farley
Oct 04, 2015 -

Capitol Toyota responded

We would like to have our Customer Relations Manager Charley Engelfried reach out to you tomorrow if that is ok. Thank You

Oct 20, 2015 -

Capitol Toyota responded

We were able to make this right and Mr Wade is now the proud owner of the Corolla. There were a couple of misunderstandings and they are all resolved.

January 07, 2015

They take advantage of single women Single women loss father of my child came in to get a lower payment car as I was paying 375 a month wanted to get a nice used car. Sales person wanted More

by Supernolita21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Maldonado
July 25, 2014

Tye Holliday Called on vehicle seen online to ask if available .. Rudy said he would check came back to say yes it is when would you like to see. Made appointment More

by RTH
Price
Recommend Dealer
No
Employees Worked With
Crystal Asman, Arthur Lyter
April 22, 2014

Why do Toyota dealers prefer to be this way? I bought a new car from Capitol Toyota a few years back, so I thought I would give them another try when updating to a new one again. Last time they d More

by Tech679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate McCall
February 28, 2014

Amazing. Fast. Brest price. Really great to work with. Showed me all the options. Demonstrated how car worked. Great dealership. I will go back!! Awesome!! More

by luked2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Rodriguez, Denny Eubank, and of course Victor, Billy Hamill
February 02, 2014

We have been looking for a 2013 Toyota Rav 4 for several months now. Last weekend I was looking at cars.com and saw the perfect car for us at Capitol Toyota in Salem Oregon. We live 250 miles away in Cresce More

by 5miller5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Russell, Billy Hamill
August 18, 2013

Carlos Arroyo is amazing. He is calm, knowledgeable, honest, and non pushy. Carlos tries to get you the best deal. My family lives two hours away from the dealership. I called Carlos, and within one More

by kevinr_2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
February 04, 2013

Buying from Capitol was a great experience. Alex and Andy are both personable, knowledgeable, and professional. We walked off the lot in something that we'd never expect, but it was the prefect car for us. T More

by Willbryantplz
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bryant, Alex Casebeer, Andy Maletis
December 17, 2012

I got a great deal by negotiating online and by phone. I came in from out of state and everything was handled well with attention to detail. The F&I guy wasn't exactly Mr. Personality, but otherwise it was More

by morerainplease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
multiple
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