Capitol Toyota

I had my car serviced after receiving notice about a safety issue involving the brakes. When I called I was able to get in for an appointment right away and upon arriving the service personnel came out safety issue involving the brakes. When I called I was able to get in for an appointment right away and upon arriving the service personnel came out to my car to greet me - no waiting whatsoever. I was given the time the car would be finished and received a call shortly thereafter when it was determined the servicing would take more time as they were short-staffed that day. The extra time involved was only 1/2 hour. At all times the service personnel were very friendly and attentive and courteous. The outside of the car was washed and the inside was vacuumed when I picked it up. More

This was our second visit to the dealership for a car and gabe was our contact there he listened to what we wanted and then showed us around, He showed us based on our wants the toyota 2011 Highlander whic gabe was our contact there he listened to what we wanted and then showed us around, He showed us based on our wants the toyota 2011 Highlander which my wife loved answered all our questions and made it a very easy experience, (As A diabetic i need to eat at set times and as anyone knows buying a car can sometimes be a lengthy process , when I started to feel unwell gabe rushed off to get me something and stayed with me till i was feeling better, I mention this only because even after we bought a car he still phoned us later to make sure i was ok ...Thats A1 service in my book) Gabes Automotive knowledge is amazing , no question wasn`t answered precisely (and not littered with jargon you couldnt understand,) he went through everything step by step..... We couldnt be happier with our 2011 Highlander and capitol Toyota salem is the only place we`ll be going to buy a car period..... If you want amazing service unrivaled automotive knowledge and non pushy salesmen go see Gabe .... Thanks Gabe , Deb & Joe More

Bought my Venza new two years ago, and am still enjoying it. You are the only people who have serviced it, and I don't anticipate taking it anywhere else. Your service is thorough and your people friendly, it. You are the only people who have serviced it, and I don't anticipate taking it anywhere else. Your service is thorough and your people friendly, and prices are competetive. No reason to change. It is a GREAT road car, and on the road gives me 28 to 30 mpg, around town probably average 15 to 16 mpg. Can't compete with a Prius, but I'll take the comfort instead. More

This is the second Prius I have bought from Capitol. Gil was very helpful when I bought the first one and I have kept in contact with him since. He refered me to Nate when I bought my new Prius. Nate did was very helpful when I bought the first one and I have kept in contact with him since. He refered me to Nate when I bought my new Prius. Nate did not use any high pressure tactics and allowed us to take out time and discuss all options and features on the car. Overall I have been very pleased with the sales and service at Capitol. More

I started looking for a 2010 Prius at a Portland area dealer and got their "only" price and trade-in appraisal for my 2002 Outback. I didn't think Capitol Toyota would meet the price, but I contacted th dealer and got their "only" price and trade-in appraisal for my 2002 Outback. I didn't think Capitol Toyota would meet the price, but I contacted them via internet as I wanted to purchase locally if possible. When my husband and I went in Bob Long did meet the price and the trade-in allowance was more that the previous dealer had offered, even with some front bumper damage that happened after the first appraisal. No hard sell--we went in knowing what we wanted and how much we were willing to pay. We've had three contacts with the service department: a brake recall, an oil change, and a labor-only visit to install aftermarket driving lights and mud flaps. They came in under estimate for the installation visit, and we got excellent service at all three visits. We are happy campers! More

JR met me as soon as I entered the lot at he was friendly and professional throughout. His information on the models I was interested in was excellent and helpful. Before talking sales, we test drove models and professional throughout. His information on the models I was interested in was excellent and helpful. Before talking sales, we test drove models to help me narrow down the list. He did not overpressure me. More

I have always had excellent service and support from Capitol Toyota. I was looking for a used Toyota PU, but found a used Nissan Frontier on the lot and bought it. I have had all the service done by C Capitol Toyota. I was looking for a used Toyota PU, but found a used Nissan Frontier on the lot and bought it. I have had all the service done by Capitol and will continue to give them my business. More

A few weeks back I visited this place and was greeted by not 1, but 2 of your salesmen. Dan G. and Big Bob H (is what I learned of who he is referred to by others there)both salesmen were extremely polite a not 1, but 2 of your salesmen. Dan G. and Big Bob H (is what I learned of who he is referred to by others there)both salesmen were extremely polite and the non pressure type guys. Both knew what they were talking about and answered all of my questions. it amazed me at how one sales man could be so upbeat and positive(dan) and the other so low key and yet relaxed(bob)both of your guys put me at ease as a buyer, and not wanting to shove anything down my throat, I had a beater in which they gave me top dollar for in my opinion, as I sure as xxxx did not want to deal with getting rid of it myself, I left with a nice truck in which I am happy with, the only thing I would wish for is that the bosses would recognize them both for this and let them know well done job as I hope Iam letting them know this right now also. More

Excellent service. Met all my needs and weren't pushy. I highly recommend. I just purchased a new Nissan at a dealorship in town so I have a recent basis for comparison and I'm highly satisfied with Capital highly recommend. I just purchased a new Nissan at a dealorship in town so I have a recent basis for comparison and I'm highly satisfied with Capital Scion. The extras I ordered were put on in a timely manner and we got delivery of the car within a week !!! More

Frank was extremely helpful in providing accurate and competitive pricing options during my research for an optimal purchase. His friendliness, customer service and promptness in providing up-to-date dea competitive pricing options during my research for an optimal purchase. His friendliness, customer service and promptness in providing up-to-date deals on the pending transaction were invaluable. I did not end up buying with Captiol because I lived out of the area and was expecting a new child, however, had the circumstances been different, they would have certainly received my business! More