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Capitol Toyota

Salem, OR

2.9
175 Reviews

783 Auto Group Ave Ne

Salem, OR

97301

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175 Reviews of Capitol Toyota

March 15, 2019

Service with a smile On my visit to have my Camry serviced I was greeted promptly by Misty. She was friendly, helpful, informative,and professional throughout my visit. Mi More

by Sue in Salem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Rehman
Mar 16, 2019 -

Capitol Toyota responded

Sue, thanks for the wonderful 5-star rating and review. We'll let Misty know how much you appreciated her excellent and attentive service. Come visit us whenever you need us!

March 14, 2019

Experience with service We had a bit of a hiccup with the supplier sending the wrong part and Steve H kept me informed during the whole process (thank you!). The service work More

by Ned Weber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heise
Mar 15, 2019 -

Capitol Toyota responded

Hello Ned, Thank you for sharing your experience. We appreciate your patience in regards to the wrong part being sent to us. Be sure to let us know if there is anything else that we may do for you.

March 10, 2019

First impressions matter! I just moved to Oregon, and had no idea where I could take my truck to get work some repairs done. Capitol Toyota did not disappoint me with my very More

by Gmcdon55113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Ramsey
Mar 10, 2019 -

Capitol Toyota responded

Thank you for taking the time to post a review! We're glad that you enjoyed working with our service team. We were happy to assist you with your truck. We look forward to serving you again in the future.

March 08, 2019

Great experience Came in early for a routine service. Steve explained service options. Not long after I received my shuttle ride to work, Steve texted me saying the m More

by MUIR1763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heise
Mar 09, 2019 -

Capitol Toyota responded

Thank you for the great review! We will be sure to thank Steve for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 08, 2019

Great customer service Corbin kyle was my salesman he did such a good job I went back 5 days later and bought a second car from him! He made it very easy to come back More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin kyle
Mar 08, 2019 -

Capitol Toyota responded

Jen, wow! We appreciate the awesome review. We're thrilled to know that Corbin did such a great job that you came back for a second car. We'll be sure to let him know you truly appreciated his stellar service. Thank you!

March 06, 2019

Very Positive I called David prior to coming to the store. I explained what kind of car I wanted, how much I wanted to put down and how much I wanted my payments to More

by Keely D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Quezada
Mar 06, 2019 -

Capitol Toyota responded

Thank you for the recommendation, Keely! It's great to know that David was a valuable asset to your experience with us. He was happy to help you. Please let us know if there is anything else we can do for you.

March 05, 2019

Customer service Easy to schedule appointment online. Short time after David contacted me to confirm the service and check if I need anything additional. Arrived to a More

by TDK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ames
Mar 05, 2019 -

Capitol Toyota responded

Thank you for taking the time to post a review! David and our team were happy to assist you with your vehicle needs. We're glad that you enjoyed your service experience, and we look forward to your next visit.

March 03, 2019

Great service I came for 10,000 mile service. From when I got there to when I left, the employees were nice and helpful. Nik also checked recall list on case my veh More

by Dina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik
Mar 03, 2019 -

Capitol Toyota responded

Dina, Thank you for your positive review! We are happy to learn that your experience with us was good. We value your business and look forward to working with you again!

March 02, 2019

Shining Star Service department came through with completing all services in exact time they said it would take. I was there for a recall and they made my experien More

by swany52!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers , Steve Heise
Mar 02, 2019 -

Capitol Toyota responded

Hello, We are happy to hear that you could utilize our shuttle service, helping make the frustrations of recalls that much less inconvenient. Thank you for the excellent rating and recommendation. We look forward to being able to assist you in the future. Have a great evening.

March 01, 2019

Easy and friendly purchase We came to look at some pickup options and though there was not a large number to choose from, we came away with a nifty Tacoma prerunner...for a fair More

by Lee&Josie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Byrd, and Kristine (finance)
Mar 02, 2019 -

Capitol Toyota responded

Hello, Thank you for sharing your experience while visiting us. Ray will be glad to hear that you are happy with your PreRunner. Let us know if there is anything else that requires our assistance and have an amazing day.

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