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CarSmart.net
Hendersonville, TN
918 Reviews
"Excellence is the gradual result of always striving to do better" - Guy Alfieri, President of CarSmart.net
Luxury made affordable, that is CarSmart’s mission. Since 1998 CarSmart.net has been providing the market with the highest quality pre-owned luxury automobiles at a great value. Whether you decide to buy at our dealership or via the internet, we strive to give you an experience that will allow us to be your dealer of choice for many years to come. All our employees at CarSmart.net are committed to excellence, and we share the thrill that our customers get from owning a CarSmart.net vehicle.
We are very proud and honored to have been voted the, “2010, 2011 & 2013 Best Car Dealership” in the Greater Nashville area from the People’s Choice Awards.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 918 reviews
March 16, 2019
Fraud Fraud Fraud This dearship is a complete fraud. I paid them in cash and was told again and again I would receive my title. Still no title. Every time I call them t This dearship is a complete fraud. I paid them in cash and was told again and again I would receive my title. Still no title. Every time I call them there is a new reason why I have not received it. If you chose to by a car from these guys I would ask for title at the same time you hand over your money. If not you will end up like me having to take them to court with the hope the court can make them give money back or give you a title. I would not get another car from even if they were giving it to me free with a title. More
by Mikellb
Helpful March 13, 2019
Horrible experience!! Steer clear of this dealership!! My husband bought a truck from there 3 weeks ago & it has had nothing but problems. They are not willing to work with you or fulfill the "90 day guare My husband bought a truck from there 3 weeks ago & it has had nothing but problems. They are not willing to work with you or fulfill the "90 day guarentee." Their technicians are clearly not knowledgable & the they are crooks. Steer clear at all costs! More
by Amy123
Employees Worked With
March 13, 2019
Outstanding service I drove from Atlanta to purchase a 2008 Toyota Sienna. When I got there, they had the van out front and ready to go. We looked the van over, took a I drove from Atlanta to purchase a 2008 Toyota Sienna. When I got there, they had the van out front and ready to go. We looked the van over, took a test drive, signed a few papers, ad was off. There was an issue with the nav system which is on order and will be sent to me once received, and scratches that they took care of prior to leaving. The process was fast and painless. Everyone was very professional and nice. I highly recommend CarSmart.net. More
by ViZionZ@BoydNetPhotography
Employees Worked With
Tyler Norman, Bob Garcia
March 10, 2019
Great Experience We had a great experience at Carsmart.net! They made the car buying experience a lot less stressful. We did not feel pressured and feel we got a good We had a great experience at Carsmart.net! They made the car buying experience a lot less stressful. We did not feel pressured and feel we got a good deal. The cars they sell are quality vehicles. Also the service department went above and beyond staying late to put a new set of wheels and tires in the vehicle we purchased. We will purchase from them in the future for sure! More
by htg5678
March 09, 2019
somewhat frustrating but taken care of My wife and I came in looking to buy a truck here. They seemed to have nice used vehicles and Shawn persuaded us to come in. It was a busy day but he My wife and I came in looking to buy a truck here. They seemed to have nice used vehicles and Shawn persuaded us to come in. It was a busy day but he done his best to take care of us. After the test drive we found the truck had a few problems. So they helped us come to a good deal that helped assure us everything would be alright. As it did take a week to get the issues fixed, which was frustrating, I will have to say Bob and Shawn were persistent and finally the truck was taken care of to our satisfaction and now we are enjoying it. More
by z6173
March 09, 2019
Great truck Everyone was super friendly. Great buying experience. Definetly would go here again. We love our truck! Was quick and painless. Highly recommend to bu Everyone was super friendly. Great buying experience. Definetly would go here again. We love our truck! Was quick and painless. Highly recommend to buy your next vehicle here. More
by Jodie
Employees Worked With
Tyler Norman, Bob Garcia
March 09, 2019
Great service and wonderful follow up I had great experience at Carsmart, I bought 2010 BMW, the car was as described and is a great deal, they did a great job getting the car ready and I had great experience at Carsmart, I bought 2010 BMW, the car was as described and is a great deal, they did a great job getting the car ready and made the whole process from getting a great rate on a loan to getting car registration as seemless a possible, they have always been readily available for questions or even some pop up service need. Great business and great people, I will definitely go back for more business More
by Nmenad
March 09, 2019
CarSmart Customers for Life Our CarSmart experience was incredible. We were treated with friendly, prompt, courteous service by all members of the CarSmart team throughout the p Our CarSmart experience was incredible. We were treated with friendly, prompt, courteous service by all members of the CarSmart team throughout the process. They all had a genuine concern for our vehicle and budget requirements, as well as our satisfaction and happiness with the customer service they provided. It was truly a pleasant car buying experience. Thanks to the entire CarSmart team! We like many others will be customers for life. Donna M. More
by cam2219
March 08, 2019
Great Buying Experience This was truly a stress free buying experience from the moment I arrive to when I signed the papers. I will definitely be back to buy future vehicles This was truly a stress free buying experience from the moment I arrive to when I signed the papers. I will definitely be back to buy future vehicles from CarSmart.net! More
by JustinE
March 08, 2019
Wonderful Experience I bought my Infiniti M56S from this dealership. Shawn was extremely helpful. He had the vehicle clean and ready to go when I got there. He researched I bought my Infiniti M56S from this dealership. Shawn was extremely helpful. He had the vehicle clean and ready to go when I got there. He researched the vehicle online so he could answer all of our questions and most importantly he gave us a great deal! His honesty and integrity set him apart from anyone we’ve ever worked with. I will be back!!!!!!!! More
by Bmikell
