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Subaru of Utica
Utica, NY
529 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 529 reviews
May 05, 2024
I was greeted right away. I only saw one person working and in seconds there was someone else there to help. Everyone is friendly, Knowledgeable and efficient. I only saw one person working and in seconds there was someone else there to help. Everyone is friendly, Knowledgeable and efficient. More
by CAROLRDH1
Verified CustomerEmployees Worked With
Helpful May 05, 2024
Subaru of Utica never disappoints. Fast and reliable service. Friendly service department and the video is great. Fast and reliable service. Friendly service department and the video is great. More
by EHADITY
Employees Worked With
Other Employees :
Paul Snyder
May 04, 2024
Amazing service with Joanne and the entire team. Will definitely recommend this dealership to everyone! Will definitely recommend this dealership to everyone! More
by BYRONCORTEZ1
May 04, 2024
Vinny has always had my back! I also worked with Stenio who helped me get my Starlink set up. I also worked with Stenio who helped me get my Starlink set up. More
by CITRE
Employees Worked With
May 04, 2024
Professional and courtesy along with helping explain what was done to my vehicle. Very satisfied and as always. Service hours are very convenient to a loyal customer base. was done to my vehicle. Very satisfied and as always. Service hours are very convenient to a loyal customer base. More
by BPALLOTTIE
May 03, 2024
Service is always prompt, efficient and knowledgeable. Always very satisfied with delivery. I love the video that explains work completed. Always very satisfied with delivery. I love the video that explains work completed. More
by EHADITY
Employees Worked With
Other Employees :
Paul Snyder
May 03, 2024
the service department continues to be outstanding . informative, friendly-despite working so hard-and thorough informative, friendly-despite working so hard-and thorough More
by JMCR63
Employees Worked With
Other Employees :
female parts person is wonderful! i forgot her name, sorry
May 03, 2024
This dealership is the greatest. My wife and I have bought 2 vehicles there and will be buying a third. Our salesman Mike Green was amazing. I told him where I wanted my payments and My wife and I have bought 2 vehicles there and will be buying a third. Our salesman Mike Green was amazing. I told him where I wanted my payments and he worked super hard to get them there. I even got a free loaner vehicle while they were rustproofing my new car. They are seriously the greatest. And no one gives me the side eye when I eat 4 boxes of popcorn 🙂 More
by JASONSJONES99
May 02, 2024
Kli was down right awesome. He answered my inquiry online with an atmosphere of professionalism and kindness. He was very helpful in trying to find a car I was looking for and a He answered my inquiry online with an atmosphere of professionalism and kindness. He was very helpful in trying to find a car I was looking for and apologetic when another bought the car I was inquiring about. After leaving another dealership I drove over a hour to look at the cars. From the second I arrived he was very helpful, understood what I really wanted in a car, price range, color and made the whole experience amazing. More
by ROSECOTTAGE81
Employees Worked With
Kli in sales Chris is finance
May 01, 2024
They were efficient and professional, clean, timely, and respectful. I felt confident in the work done respectful. I felt confident in the work done More
by SWANSONJ
Employees Worked With
