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CardinaleWay Mazda Mesa

Mesa, AZ

4.7
2,947 Reviews
Car Dealers are certainly not famous for doing "the right thing", but what about when a few Mazda enthusiasts get hired by a dealer and take over? Can a Mazda dealer become a source of goodies for Mazda Zoom Zoom lifestyle fans? CardinaleWay Mazda wants to know if they can express their enthusiasm for Mazda without coming off as phony or pandering... We are proud to be working with DealerRater.com on improving our customer reviews and committing to acknowledge, respond to and resolve complaints or issues that are posted here on DealerRater.
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6343 E Test Dr

Mesa, AZ

85206

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Showing 2,947 reviews

April 11, 2015

Very chintsy Bought a slightly new vehicle from them. They have high pressure tactics. The vehicle had 5,000 miles on it and the salesman kept touting it as new. More

by fsa0033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Person not listed
Apr 11, 2015 -

CardinaleWay Mazda Mesa responded

Good morning my name is Al Lanz, I am the general manager here and I would like to discuss this matter with you. Can you please send me your name and the day you purchased your car so I could look into this. We pride ourselfs on satisfaction and would like to fix this. You can reach me on my direct office number or you can call me on my cell. 480-355-4403 Office 602-571-3754 Cell Please reach out to me so I can fix this matter and find out who was involved so it won't happen again. Thank you for bringing this to my attention looking foward to making it right.

Apr 11, 2015 -

fsa0033 responded

Mr. Lanz, your message was cut off. The last sentence was "You can reach me on my". It ends there.

Apr 11, 2015 -

CardinaleWay Mazda Mesa responded

My e-mail is alanz@cardinaleway.com, phone number is 602-517-3754 cell or 480-344-4403 office. Please reach out to me.

Apr 20, 2015 -

CardinaleWay Mazda Mesa responded

Good morning, my name is Al Lanz and I am the G.M. here at Cardinaleway Mazda in Mesa Arizona. I am reaching out to you again so that I can fix any ill feelings, here at CardinaleWay we take all our car deals real personal. Please call me at 480-355-4403. I will await your call. Thank you.

April 10, 2015

Mazda 6 Purchase was Fantastic I want to thank both Austin and Tom for making this purchase way less stressful than I anticipated. I started my purchase experience on the Friday bef More

by LarryD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Michael
April 09, 2015

Rattle Noise Driver side Mazda CX-5 My wife and I had an excellent experience with Cardinale Way Mazda at Superstition Springs in Mesa. Steve Ross our Service Consultant was friendly, co More

by MerrillFH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ross
April 09, 2015

Best car buying experience I've ever had I purchased a CX-9 from this dealership. Nick Klaes was the salesman that helped us out. He made buying a car such a great experience. I've never d More

by brismom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Klaes
April 08, 2015

Purchase with ease. I purchased my first brand* new car from these guys. Talk about a breeze, I stopped in late Saturday before Easter Sunday. Understandbly they werent More

by Misaac714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 08, 2015

"Great Experience" Just purchased a car and couldn't ask for more courteous, friendly, honest and knowledgeable staff! Made it easier for us to get the car we wanted!! G More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Al Lanz, Chris Mankin
April 08, 2015

Extremely satisfied with car purchase experience! Just purchased our card there and the experience exceeded mine and my wife's expectations. Brian M. was very helpful and guided us through the whole More

by MariaBank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McFadden
April 07, 2015

Fun lookig for a Red Car Buying a car is always fun. Finding that perfect red car.Finding a perfect price, finding the perfect sales team that is OK with taking more than on More

by sbd3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 05, 2015

Good Service department/Good service Been working with Nick and Steve for a few years now. They know their stuff and try to help you whenever they can. They are appreciated and they take More

by surfnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Ross
April 04, 2015

Great experience! I dread going to dealerships on my own, but Daniel and everyone at Cardinale Way Mazda was very helpful, professional, friendly and not too aggressive More

by Dreia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mosqueira, Thomas Michael, Chris Mankin
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