CardinaleWay Mazda Mesa

Nick Santarsiero was given a huge problem child of a car and associated logistic issues to include a tow from another dealer. He handled all of the work between our warranty company and took the initiative and associated logistic issues to include a tow from another dealer. He handled all of the work between our warranty company and took the initiative to locate other major mechanical failures that we noticed but was never handled by the other dealership. His proactive and friendly demeanor was above all excellent. He was quick to respond with status of our vehicle and took it upon himself to fight with our warranty company and have them cover the necessary expenses. The service team at Cardinale Way Mazda is top notch and professional and we look forward to doing business with them again. More

I had a great experience at the CardinaleWay dealership. Matt Shelton and Thomas Michael were very friendly and helpful and were able to find me the car I wanted and give me a great deal on it. I wanted a c Matt Shelton and Thomas Michael were very friendly and helpful and were able to find me the car I wanted and give me a great deal on it. I wanted a car that wasn't on any dealership lots yet, but Matt and Thomas went the extra mile to find me the car with my specifications and while I am waiting for it to arrive at the dealership, they gave me a loaner car to drive in the meantime. They truly care more about meeting the customer's wants and needs rather then trying to "sell" people and make a profit. I highly recommend this dealership- specifically Matt Shelton and Thomas Michael. More

I recently purchased a used Mazda 5 at this local. After a few months I noticed certain small issues with cleanliness of vehicle. I contacted All, the GM and he and his crew went above and beyond to satisfy a few months I noticed certain small issues with cleanliness of vehicle. I contacted All, the GM and he and his crew went above and beyond to satisfy my requests. When I got my car back from the service center it was like a new car all over again. I was grinning from ear to ear the whole way home! Thanks guys! More

Had a mirror issue on my new Mazdaspeed3. Nick and the entire crew went above and beyond to help me with the issue at hand. Thanks for all the help!! entire crew went above and beyond to help me with the issue at hand. Thanks for all the help!! More

Called to schedule a service appointment that same day and was politely directed to Nick Santarsiero who helped me with my previous visits. Nick was able to find time for me right away and when arriving a and was politely directed to Nick Santarsiero who helped me with my previous visits. Nick was able to find time for me right away and when arriving at the dealership greeted me by name, shook my hand, had paperwork printed and ready to go. Service was done within the hour and I was on my way. While waiting, Nick made sure to offer me something to drink while I waited and directed me to their waiting area with a TV and magazines to occupy my time. He even pointed to a spot in the lobby that I could plug my phone in so it could charge. Upon leaving, Nick let me know what to expect at my next service appointment at 18,000 miles and approximately what it would cost. I always appreciate this dealerships up front, and open communication as well as the quality level of service they have provided from the first time I visited the dealership and purchased a car. I will gladly continue to do business with this team and recommend people to do the same. If you have a Mazda that needs service, take it to Cardinale Way Mazda and go see Nick. He will definitely make sure you are taken care of. More

Robert was very helpful in finding us the perfect car. We told him what we wanted and he made sure that we got the right car for us. Everyone was very friendly and the experience was very good overall. We wi told him what we wanted and he made sure that we got the right car for us. Everyone was very friendly and the experience was very good overall. We will recommend your dealership to our friends. More

One of the best car shopping experiences ever. Fair pricing, friendly and honest people. Matt Shelton and Chris Mankin were great to work with and helped us find the right used vehicle at the right pr pricing, friendly and honest people. Matt Shelton and Chris Mankin were great to work with and helped us find the right used vehicle at the right price. I would highly recommend this dealership. More

Excellent service from Nick Santarsiero - best ever in any dealership or service facility. Very friendly and attentive to customer needs. very knowledgeable about my vehicle and its service needs. any dealership or service facility. Very friendly and attentive to customer needs. very knowledgeable about my vehicle and its service needs. More

1. Wayne is a Miracle worker! Didn't think he could do it, but he did! I loved my little blue Mazda II soooooo much, but it can't tow even a small trailer, and since cancer came around knocking on my do it, but he did! I loved my little blue Mazda II soooooo much, but it can't tow even a small trailer, and since cancer came around knocking on my door twice now and I figure I only have about 5 years left I decided I am going to take the bull by the horns and go traveling , and not wait to find a man to protect me while camping. I need a place where I can lock myself in at night. So I bought a tiny trailer called a "Little Guy" that weighs about 1,000 pounds or less. I called up looking for Brian who had sold me the wonderful little blue Mazda II but since he wasn't there that that Wayne took my call. I know Mazda doesn't recommend towing on any of their smaller vehicles, but was hoping that maybe the Mazda 3 which Brian had told me about in a phone call earlier this year might be adequate. Wayne did the research - U-Haul say's that the Mazda 3 can tow up to 2,000 pounds - he had the know-how to find that out, which I hadn't thought of in my research efforts. Somehow he made it work out so I could trade my little darling in for a Mazda 3 without raising my payments more than $40/month. Wow. Drove the car home that night - loved it! But next day the bank told them that they needed $1,500 more in a down payment to make it work- and that's where Joeann came into the picture, and why she's a miracle worker. She found a way to make it work. She really cares. How wonderful is that?! 2. Matt is so wonderful, believable, not pushy, understanding, gorgeous! Helpful beyond words. Cute. The "I wanta take him home kind of cute"! I had to satisfy my need for cute by buying the cutest little puppy, half shih Tzu, half Miniture terrier that was being carried around that day at the service center instead of taking Matt home! 3. Joaean is also a miracle worker, made things work out for me in ways I never imagined were possible. 4. Brian also comes into this picture, because he called me every year after I bought my wonderful little Mazda II and offered me a good deal on trading it in for a Mazda III at 0% interest and keeping my payments almost the same as on the Mazda II. I didn't want to at first because I was so in love with my blue-bird, but when I needed the change the promises he made came true. That's persistence for you! I started out with a Mazda II and fell crazy in love with Mazda. I'll never drive anything else. If I live past these next 5 years I'll trade this one in on a Miata! Be the "little old lady from Pasadena"! More

Steve Ross and Clint Paterson, best Mazda service team I have experienced to date. I would reccomend this dealership to anyone needing Mazda service for their helpfulness and genuine concern for repairing have experienced to date. I would reccomend this dealership to anyone needing Mazda service for their helpfulness and genuine concern for repairing your distressed Mazda. That being said, i would refer them directly to Steve and Clint with confidence in knowing they will receive the best customer service around. I had my 05' RX8 in for a few drivability concerns and they were quick to determine the issue and to expedite parts for a prompt repair. I was picked from the dealer within 10 minutes after concluding the service consult with a rental for the night. The next day, even when I was 2 hours late for the rentals return Steve placed a call to the rental facility and turned some screws to grant me a 2 hour grace period. Talk about customer service!! If i could give a 110% approval rating for this Cardinale Way Mazda service I would. Thank you! More