CardinaleWay Mazda Mesa

While car shopping this last weekend all around the valley, my husband and I stopped by this dealership via a friend's recommendation. After lots of research, test drives, dealer visits and phone call valley, my husband and I stopped by this dealership via a friend's recommendation. After lots of research, test drives, dealer visits and phone calls, we found our "dream car" in the Mazda CX-5 Touring and decided to return to Cardinale Way. Robert(Dizzy!) and Wayne were both informative, pleasant, forthcoming and laid back from the first test drive to the last signature. Car shopping is never an entirely fun experience, especially in 112 degrees (gotta love AZ in the summer) but despite the necessary unpleasantness, we actually had a good time learning about the car, getting to know the guys and negotiating the final deal. We ended up with a price and terms that we were very comfortable accepting and though it did take some work, we drove away completely happy with our choice and with the experience as a whole. We had to wait quite awhile to get into Financing to finalize the sale, because it was late and there was only one rep on duty (it was an unusually busy Sunday evening)...when Wayne found out how long we'd been waiting, he quickly apologized, explained the situation and offered us a free tank of gas and a car wash next time we come in. Dizzy also offered us free floor mats as a "thank you" for doing business with them and took our car and filled it up himself while we waited. Coming from a quality assurance agent for a large sales department, I know a thing or two about world-class customer service, ethical sales tactics and overall people skills. Let me tell you, these guys have the whole package. Very impressive. Thanks to Cardinale Way and especially to Robert and Wayne for working hard to get us into exactly what we wanted and then some! We LOVE our new CX-5 Touring and are looking forward to many years of happy driving, as well as awesome service from your dealership! We'll see you for that free car wash and tank of gas soon. ;) More

Wayne is very helpful. I was able to trade in my car Wayne is very helpful. I was able to trade in my car from last year to get one that has better gas mileage and is larger since I am very tall. He Wayne is very helpful. I was able to trade in my car from last year to get one that has better gas mileage and is larger since I am very tall. He is always very good at showing me how the car works and helping me get the best deal for my money. He knows how I like fancy looking cars, so the one he found for me is great. It's a metallic black and has skyactiv technology. The gas mileage is great since I work very far from my home. He's very good at listening to my needs and helping me find the best deal. Thanks again Wayne!! More

I really loved the help I received from Wayne. He really I really loved the help I received from Wayne. He really listened to what I was looking for and looked to find the right car for those needs and I really loved the help I received from Wayne. He really listened to what I was looking for and looked to find the right car for those needs and wants. He was very thorough when showing me the cars and went out of his way to get what I need. The staff was very nice and went through many lengths to fit it within my budget. It was a great experience.:) More

As a first time buyer, I was extremely worried and nervous but Daniel made the entire process comfortable AND exciting! He was already waiting for us when we arrived and let me direct what I wanted t nervous but Daniel made the entire process comfortable AND exciting! He was already waiting for us when we arrived and let me direct what I wanted to see or know as if he already knew my preference for shopping; my time and our conversations never went anywhere I didn't want it to go. I have wasted a perfect three-day weekend shopping in the sun and I definitely wasn't enthusiastic about beginning to take on the monthly stabs of payments for an old, plain car I had to settle with because of my budget. However, my experience and the deal I got here was completely not what I expected! Daniel and Wayne were exceptionally understanding of my budget instead of the inconsideration (and sadly some first-time-buyer discrimination) I had experienced all weekend. I didn't think it was possible to feel completely satisfied with every dollar I'll put into my purchase without having to sacrifice some wants and preferences. But you know what? They made it happen here stress-free. More

Matt was excellent in helping tell us about different mazda's and helping find the perfect one for us. He spent time long into the night helping us. He let us take the cars on multiple test drives and mazda's and helping find the perfect one for us. He spent time long into the night helping us. He let us take the cars on multiple test drives and we never felt pressured to buy. More

Dan was very friendly in making sure we were always taken care of, throughout the entire process, continued to check on us, even while waiting for finance. We had our 9 year old son and he was playing on ou care of, throughout the entire process, continued to check on us, even while waiting for finance. We had our 9 year old son and he was playing on our cell phones, when the batteries died he even got us a charger to make sure our son had something to do. It was the best car buying experience we've ever experienced. More

Recently, purchased a Mazda CX-5 from Cardinaleway. Was dreading the thought of going thru the process of buying a new car. But, was very pleased with Cardinaleway negotiation process. Both Jacob Back & dreading the thought of going thru the process of buying a new car. But, was very pleased with Cardinaleway negotiation process. Both Jacob Back & John Richardson were very professional. Jacob listened to what I wanted in a car and didn't try to sell me a car that I didn't want. Wouldn't hesitate to buy another car from them. Jacob & John both indicated, If I had any questions or concerns -- for me to call them for resolution. More

Donny did me good. There really not enough that I can say about Donny. He went above and beyond what most people would do to help some one that needed help as I did. say about Donny. He went above and beyond what most people would do to help some one that needed help as I did. More

Nick does an outstanding job at working with the customer and trying to accommodate all of his or her needs. I agree with other reviews that the pricing is not the best, but that is in no way a reflection on and trying to accommodate all of his or her needs. I agree with other reviews that the pricing is not the best, but that is in no way a reflection on Nick. I've worked with him a couple times when bringing my car in for service and look forward to working with him in the future. More

This has been the best experience I have ever had in buying a car and getting another serviced. Everyone was very friendly and helpful. I would recommend CardinaleWay to anyone. I tried other dealers an buying a car and getting another serviced. Everyone was very friendly and helpful. I would recommend CardinaleWay to anyone. I tried other dealers and they would not even work with me because of my credit past. Mike and Wayne took the time to check every avenue. They even allowed me to go visit a family member in hospital while they continued to work a deal that would fit my limited budget. Steve Ross was also excellent in helping my son find a way to get the maintenance he needed for his Mazda6 without breaking the bank. We will always go to CardinaleWay for all our vehicle needs. Thank you CardinaleWay Mazda!!! More