CardinaleWay Mazda Mesa

The customer service department is always very polite and answers any questions that I may have regarding the service that I am getting that day or what I need in the future. answers any questions that I may have regarding the service that I am getting that day or what I need in the future. More

I had been looking for a crossover/suv for a few weeks. I had spent a very long and hot weekend test driving the CR-v, Rav 4 and Rogue. I wanted to try the new CX-5 and there was a Mazda dealership down t I had spent a very long and hot weekend test driving the CR-v, Rav 4 and Rogue. I wanted to try the new CX-5 and there was a Mazda dealership down the street from my work. I decided to go there. It was Cardinale Way. WOW was I ever glad that I did. I let Dominic and Jake know that I was coming. I thought it was awesome that they worked as a team. I knew one of them would be there. I told them exactly what I was looking for. I hadn't had a car payment for 6 years and I dont trade in my cars. I didnt want anything fancy but I wanted exactly what I wanted because I keep my cars. When I got to the dealership with my daughter, the car was sitting out front cooling down waiting for us to test drive it. We fell in love with the car right away. My kids are 15 and 17 so I didnt want a minivan looking vehicle. I wanted something fun and sporty. The CX5's are going quick right now so they had the car that I wanted but I didnt care for the color blue. I told them I would wait until they got the car in silver and I would come back. They found the car at another dealership for me. Dominic went to pick it up the next morning. They gave me a decent deal on my trade and saved me the hassle of selling it myself. I got the payment that I wanted, the financing I wanted and most importantly THE EXACT CAR THAT I WANTED. Wayne was amazing and helpful. Fran did my paperwork and it went very smoothly. The whole Cardinale team spent time with me to make sure I was happy with everything when I left the lot. I have no regrets at all about my buying decision and I would highly recommend this Mazda dealership. I have never owned anything but a Nissan and I have been driving for many years. I can tell you I will never drive anything but a Mazda and I will never purchase from anyone but Cardinale Mazda. Thanks for everything. Sincerely A. Thorne More

Phone answered by a human, not automated system, within seconds. Appointment scheduled exactly as desired. Greeted warmly upon arrival. Service completed in less than an hour. Informed of issues to be addr seconds. Appointment scheduled exactly as desired. Greeted warmly upon arrival. Service completed in less than an hour. Informed of issues to be addressed at next service. Overall, a very good experience from start to finish. Mark Nahmias San Tan Valley, AZ More

My wife took my Mazda 6 in for an oil change and tire rotation.Car is a 2012 and this was the first oil change.Part of the purchase agreement was 4 FREE oil changes. Why was my wife charged "for the oil" rotation.Car is a 2012 and this was the first oil change.Part of the purchase agreement was 4 FREE oil changes. Why was my wife charged "for the oil"?I was having surgery at the time so could not be there. It was noted in the computer"4 FREE oil changes". I would like a refund! More

I took my 2011 Mazda 3 in for it's 5,000 mile oil change and tire rotation and I had the pleasure as always to work with Nick. He is always so friendly, explains everything to you in detail and makes sure t and tire rotation and I had the pleasure as always to work with Nick. He is always so friendly, explains everything to you in detail and makes sure that your visit goes extremely smooth. I was in and out within an hour as he promised. They also washed my car for me. I go to Cardinale because Nick is there and he is a great person to work with. Danita Branson Mesa More

Our experience with Nick Santarsiero at Cardinale Way was very pleasant. We live in Sedona, Arizona and we were in the Phoenix area and we had not set up an appointment to have our 5,000 mile check-up but w very pleasant. We live in Sedona, Arizona and we were in the Phoenix area and we had not set up an appointment to have our 5,000 mile check-up but we decided to call Cardinale Way and see if they could squeeze us in and Nick did. They serviced our car very quickly including a car wash in an hour. They have a great waiting area, it is very clean and comfortable with a large screen TV and lots of vending machines, so our waiting was not tedious. The staff is very friendly, courteous, and accommodating. Oh, and the price for servicing our car was so reasonable that we know we will continue to drive to Phoenix to get it serviced with them. More

I had a great experience on a conversation over the phone with Jason the Internet manager regarding a vehicle posted on auto trader. Jason was friendly, helpful, and very professional in handling all my inqu with Jason the Internet manager regarding a vehicle posted on auto trader. Jason was friendly, helpful, and very professional in handling all my inquiries about the vehicle. I went to the dealership and worked with a sales rep named kim. Kim was a pleasure to work with. He was honest and professional in handling my purchase of my vehicle. This dealership has a great management team that made it an enjoyable experience that I would be glad to recommend anyone to! Thanks for all the help! I love my Lexus is350! More

Nick is always friendly and willing to help in anyway he can. It is nice to take your car in for service and always feel like you are really appreciated. can. It is nice to take your car in for service and always feel like you are really appreciated. More

This is the place where I received my oil changes. I've been going there for over 2 years and I'm am very pleased every time. I like that they have a childens area to keep my toodler intertained. The ser been going there for over 2 years and I'm am very pleased every time. I like that they have a childens area to keep my toodler intertained. The service team is very helpful and makes me feel comfortable. More

I am very pleased with the overall service at Cardinale Way - but more than anything, Nick Santarsiero is the reason I keep going back. No matter where I go in my car, I always know that Nick is a phone c Way - but more than anything, Nick Santarsiero is the reason I keep going back. No matter where I go in my car, I always know that Nick is a phone call away to answer my questions and help me through the situation. I have worked with him now for 6 or 8 years and they guy is always there - and always willing to help. The fact that he is totally knowledgeable about cars and their glitches also helps. Rick: You are the best! More