CardinaleWay Mazda Mesa

Steve provided me excellent service and was sure to give me a play-by-play of my repairs. I greatly appreciated his ability to explain everything to me in an understandable way. He was extremely honest abou me a play-by-play of my repairs. I greatly appreciated his ability to explain everything to me in an understandable way. He was extremely honest about all necessary repairs and never pushed anything on me that wasn't necessary. I HIGHLY RECOMMEND this dealership and their quality crew. I've tried a variety of other shops around town, and none come close to the service you'll get with Steve at Cardinal Way. More

Nick did a good job explaining what was wrong with my vehicle and why. He informed me of recommended services now and later. Provided a coupon for next services which will be more expensive. vehicle and why. He informed me of recommended services now and later. Provided a coupon for next services which will be more expensive. More

Very happy with the service department ie advisors and techs all very interested in solving the problem.I was only unhappy felt the dealership should have stepped up and repaired this, was a problem from techs all very interested in solving the problem.I was only unhappy felt the dealership should have stepped up and repaired this, was a problem from day one after purchasing the car.But Karen and I love the car and I guess it is what it is! More

Bought a Mazda CX7 a couple of months ago and took it in today for service. Steve Ross assisted me and was very courteous and professional. As always, Cardinale Way is the best. today for service. Steve Ross assisted me and was very courteous and professional. As always, Cardinale Way is the best. More

To start off the car buying process I built a solid rapport with Nancy over the phone. She was awesome to say the least. She was attentive to my families needs in an automobile. However once the app rapport with Nancy over the phone. She was awesome to say the least. She was attentive to my families needs in an automobile. However once the appointment was set, I was expecting to meet with Nancy. Much to my chagrin I would not be dealing with her anymore. However I was then encountered with Scott who was very energetic and a true professional. He along with Wayne made my experience with the test driving phase one of a kind. Then to put the cherry on top of my service sunday; entered Al into the equation. He made me feel like family. I am not certain he and the team make every customer feel the same way, but they did to my wife and I. I was kept in the loop into all decisions and felt like I was in control with my trade-in and complete auto buying process. Having 10 plus years in sales myself, I never once felt out of the loop. I would highly recommend any of my friends and family to conduct future business with CardinaleWay. More

Since the day we purchased our vehicle in 2007 we have always been impressed with the customer service at Cardilnale Way Mazda. Our friends always tell us "Why do you take your car to the dealership...... always been impressed with the customer service at Cardilnale Way Mazda. Our friends always tell us "Why do you take your car to the dealership......they always rip you off!" Let me tell you that this is not the case at Cardinale Way Mazda. They are fair and honest with us and always keep our best interest(our pocket book!!) in mind. We are especially fond of Nick Santarsiero in the service department. He is always so friendly and willing to go above and beyond to make sure we are satisfied. We take our vehicle to the dealership because we know we can trust the quality of work that is being done. It may cost a little more up front but the peace of mind that everything was done to the highest standard makes it worth it to keep our family safe. When it is time for a new car you can be assured we will be purchasing another CX-9 from Cardinale Way Mazda and will continue to use Nick as our Service Advisor! More

Nick was very helpful and understanding. Answered all questions, professional and effective. Gave me options that would save money and help car. Dealership was clean and attractive. questions, professional and effective. Gave me options that would save money and help car. Dealership was clean and attractive. More

Great experience. I felt that our service rep. was taking care of us and cared about our customer experience. We will be back for service. care of us and cared about our customer experience. We will be back for service. More

What a refreshing experience, from the moment we stepped onto the dealership lot to when my daughter drove off with her new car. Not once did I feel like a minnow swimming in a pool of sharks. We were in onto the dealership lot to when my daughter drove off with her new car. Not once did I feel like a minnow swimming in a pool of sharks. We were initially greeted by Ramone Adami (salesman). Ramone was fantastic to deal with. Never pushy, aggressive or disrespectful. He listened attentively to our needs, was very knowledgable, strightforward and extremely easy to deal with. Once we picked out the car we wanted we worked with Al Malouk, the Desk Manager. This guy went above and beyond to get us the best deal possible. No fast talk, no nonsense. Absolutely genuine person! You will never deal with anyone better or better at what he does. Finally, we worked with "Mama" in financing. A true queen! A financing guru! Mother of all deals! This lady can make it happen (o.a.c) ;) Again, it was a great experience. No stressfull overselling, no dramatic changes in pricing. These 3 folks are a definite dream-team. you are doing yourself a grave injustice if you're in the market for a vehicle and don't visit them. These folks love to go above and beyond any expectations to make sure you are well taken care of and completely satisfied. This is the type of dealership that you want to build a relationship with! More

I had a great experience working with cardinale way mazda to buy my new car. Jerry gave me the referral to use cardinale way mazda and will continue to help me with any parts or service needs i may have in t to buy my new car. Jerry gave me the referral to use cardinale way mazda and will continue to help me with any parts or service needs i may have in the future. Gabe in finacing was very helpful at working out a deal i was comfortable and happy with. Robert aka "Dizzy" was the salesman that helped me pick the right car. I came in with the intrest of the mazda 2, but after a test drive and cross referencing of the mazda 3 specs and info, Dizzy was able to better fit me into a car i would be happier with day to day. Even after i sealed the deal and bought the car, Dizzy has been outstanking with follow up calls to make sure i am happy with my car and its performance. Dustin was precise and quick about the final financial paperwork and wrapping everything up so i could take my new car home. Even the tint company that works inside the mazda dealership was great. I was anxious to get the tint on the windows of my new car and Brandon at the tint shop got me in the next day even though they were already very busy. Overall, my experience was pleasant at cardinale way madza and i would recommend this dealer to anyone looking to buy a new vehicle. More