CardinaleWay Mazda Mesa

My wife and I had been searching for a new vehicle for a few weeks, and she stopped in to browse at the inventory. She found 2 models that she liked, and asked me to go take a look the next day since she w few weeks, and she stopped in to browse at the inventory. She found 2 models that she liked, and asked me to go take a look the next day since she was being distracted by our kids. Wayne had helped her out, so I asked for him and he showed me the 2 vehicles. I drove one, and decided I didn't like the other, and got some base numbers from Wayne. Brian was very helpful in the negotiation process, and it did not take long to come to an agreement on the terms. Mark helped me through finance process, and was very thorough in his explanation of this part of the process. Overall, my experience at CardinaleWay Mazda was very positive, and I would recommend them to others I know who might be looking for a new vehicle. More

Blaze (salesman)& Donnie (manager) & Mark (finance manager) were all wonderful in how they approached us in our search for an affordable SUV. They were all no pressure and had lots of patience with us manager) were all wonderful in how they approached us in our search for an affordable SUV. They were all no pressure and had lots of patience with us (and great sense of humor). Would definitely recommend this dealership and their attitude to great salesmanship. Thanks for all you did to help us. Jadene W Mesa, AZ More

I honestly wasn’t even planning on buying a car this soon, especially that day. I knew that I was in need of a new car, but didn’t think that I would be able to get decent financing or affordable paymen soon, especially that day. I knew that I was in need of a new car, but didn’t think that I would be able to get decent financing or affordable payments. Thanks to my sales person (and already having a Mazda), I was sold on the car and price; and with the extraordinary persistence of Joean “MaMa” and Donnie, they really made it happen. I never anticipated that I would get a phone call telling me that it was a done deal, and to come into the office. Not only was it a done deal; it was a deal that really works for me and that keeps me with in my budget which was a must. I’ve already sang their praises to co-workers, friends and family members. I honestly walked away with more than I expected or even asked for. I love them! I’m so grateful. More

Phillip was an excellent salesman. He knew his "stuff" about the cars and what we were interested in. Donny made the payments work for us. And Joean made doing paperwork easy. All in all it was a great about the cars and what we were interested in. Donny made the payments work for us. And Joean made doing paperwork easy. All in all it was a great experience. P.S. NIck in service was awesome as well. We went in for new tires on our old car and ended up buying a new car. Cudos to Nick for the great customer service he gives. More

I called Blaze about a rare Mx5 they were selling on craigslist. He was kind over the phone and did his best to make sure my questions were answered. The next morning he sent a reminder call to make sur craigslist. He was kind over the phone and did his best to make sure my questions were answered. The next morning he sent a reminder call to make sure that I was given a sure opportunity to see the car before it was taken away. Every one was great and teamed together to help give me the best first automotive buying experience. They didn't take advantage of the fact that it was my first time at a dealership but instead guided me through it all and explained everything in detail. From walking in the door to leaving with my new keys everyone was kind and helpfull. Blaze even called a few days later to check up on how everything was going. I deffinately recommend Cardinal-Way to anyone. More

Saw used Jeep Commander for sale in lot and called about it, going to a different dealership nearby. Blaze was very professional on the phone and actually called us back saying he was having it washed if w it, going to a different dealership nearby. Blaze was very professional on the phone and actually called us back saying he was having it washed if we wanted to check it out. I already had a Mazda and get my service done at this location, so we decided to check it out. Everyone was very nice and professional. Once a decision was made, things went fast and we got the car we wanted for the price we wanted. More

We were contacted by Chris who was inquiring if we were interested in 'trading up' from our 2008 Mx5 to a 2011 Mx5 to provide them with inventory for other customers. We went in that day and discussed our interested in 'trading up' from our 2008 Mx5 to a 2011 Mx5 to provide them with inventory for other customers. We went in that day and discussed our options. Brian spent a great deal of time putting together numerous options for us. Within a short time, we had come to a win-win agreement and drove out with a FANTASTIC 2011 Grand Touring Mx5. It was honest and forthright and they work hard to ensure that we were satisfied with the deal. There was never a time when we felt like they were trying to take advantage of us to satisfy their objective. We were in control of the decision the entire time and could have walked away at any point. We would HIGHLY recommend them to our friends and family. We have never experienced this type of respect and service from any dealership. We will continue to bring our business to Cardinale Way Mazda. More

Donnie and Matt gave me a whole new perspective on the car buying experience! They were absolutely phenomenal and cannot ask for better customer service! I will recommend the dealership and those two Empl car buying experience! They were absolutely phenomenal and cannot ask for better customer service! I will recommend the dealership and those two Employees to anyone and everyone I know! I cant be more thankful for having been helped by them. Thank you so much Donnie and Matt. =) -Davina Vergara More

I am very unhappy with the finance department. They took my down payment twice which caused by account to overdraw. I can understand a mistake, but there was absolutely no sense of urgency in fixing my pro my down payment twice which caused by account to overdraw. I can understand a mistake, but there was absolutely no sense of urgency in fixing my problem. I had to make three phone calls, left messages and Mark did not call me back. I had to make a trip there to prove it was done twice and he said I could get a check, but when I got there (after having to leave work early) the signer wasn't there. He didn't try to call me or even retrieve my messages. Absolutely horrendous how it was handled. They could have atleast offered a free oil change, or car wash, but nothing was done. Al Lanz contacted me afterward and expressed concern about my experience. I appreciate the fact that he took the time to reach out to me. The sales staff was great. I had a lot of fun when I bought my two cars. Liked working with Wayne and Chris. Al Lanz contacted me afterward and expressed concern about my experience. I appreciate the fact that he took the time to reach out to me and address my concerns. I would still recommend this dealership as the sales staff is top notch and very friendly. More

Daniel was a very accommodating sales person. I never felt pressured to buy or even look at any car that I was not interested in. More often than not, you find a sales person that is pushy and eager to g felt pressured to buy or even look at any car that I was not interested in. More often than not, you find a sales person that is pushy and eager to get you to drive away in a car that day. This is not the case with Daniel and his team. I had worked with them for 5 weeks making sure that the car that I was interested in was the right car for me and it was at a price that I could afford. I am very grateful to everyone who assisted me in purchasing a new car and I have recommended that my friends and coworkers go check out Cardinale way if they are interested in getting a new car. More