CardinaleWay Mazda Mesa

Totally different experience, and that's a good thing The last time I ever bought a car from a dealership was 15 years ago and I just wanted to forget that whole experience ever happened. It was rough. The last time I ever bought a car from a dealership was 15 years ago and I just wanted to forget that whole experience ever happened. It was rough. Salesmen were very pushy and put a lot of pressure on us to buy RIGHT THEN, and not even the car we came for in the first place. They didn't honor any deals I made with them via their website, and straight out lied about the employee I was talking to about the car even working there. After eight hours of being at that place with small kids, they finally "remembered" that the employee I spoke to earlier actually worked there, but only after I let my kids run loose. It was an awful time but at least we got the car at the price we wanted. I said I'd NEVER do that again. Fast forward to now. We went to Cardinale Mazda in search of a CX-5 to test drive. We wanted to replace the two older cars we had and downsize to a compact SUV. I didn't want to have any kind of similar experience I'd had before so I was very cautious upon arrival When we got there, we were met by Gabe Adkins. Gabe is very outgoing and made us feel welcome right away. We told him what we did and didn't want and he produced a car for us to drive and see what we thought. I didn't expect to have a car salesman be so fun to be around. He didn't pressure us to buy anything. He didn't make us sign or initial any papers saying we'd buy anything if we drove a car. He was actually trying to help us get the right car! I was taken completely off guard. I still thought he had to have some angle and I waited for it to come out. It never did. He was sincere, helpful, and really fun. I thought, "This is a car dealership? This is a car salesman? He's not a snake! This guy is pretty awesome, in fact." It turns out the salesman at Cardinale Mazda don't work on commission so they don't feel pressured to make any sales quotas. Gabe was legit. He knew his stuff, and he actually found us the car we eventually bought. I wouldn't have believed it was possible before, considering the awful experience I'd had at the other dealership all those years ago, but it was a delight to work with Gabe at Cardinale Mazda. I'd buy from him again in a heartbeat. Oh, and do I love the car choice he picked for me? Oh yes. Yes, I do. Thank you, Gabe, for being honest and real, and for making this whole thing a completely different experience than it was last time. You are the best! More

I got the best service hands down! Bryce was really helpful across the board with everything, including test driving and simple desk work. It all went smoothly and he went above and bey Bryce was really helpful across the board with everything, including test driving and simple desk work. It all went smoothly and he went above and beyond with my experience. More

Terrible from start to finish Granted I'm the dummy who signed the papers. They are pushy, manipulative, and do not listen to customer needs. I've had the car 4 months and find out Granted I'm the dummy who signed the papers. They are pushy, manipulative, and do not listen to customer needs. I've had the car 4 months and find out the factory turbo was blown the whole time and they knew it. (I will sue until I'm on the streets, and then i will sue again) They doubled my payment, and conveniently forgot I told them I am a contract worker until it was cause for them to raise my payment even more. If you are looking for a mazda, give cardinale way a big single finger salute, and buy elsewhere. They are crooks and dont care about you in the slightest way. I cant remember the managers name, but he could roll his eyes half way around the planet. You better walk in with an 850 credit score and 10k down if you want to work with that pile of xxxxxxxxx. More

My New Car Purchase Experience I needed to trade in my older Infiniti, and was ready to get into a crossover, rather than a sedan. The minute I arrived at the dealership, I was gre I needed to trade in my older Infiniti, and was ready to get into a crossover, rather than a sedan. The minute I arrived at the dealership, I was greeted by Matt Shelton and Donny Mortier, who were so friendly, and in minutes, I was test-driving a 2019 CX5. Those two guys, along with Corrie in Finance, went out of their way to explain every aspect of the car, and I left confident that I had gotten a great deal, with all the features that are important to me. It's my first Mazda, and I'm thrilled to be driving it. I'd recommend this dealership to anyone! Lisa E More

Friendly but to the point From the minute I walked it I was greeted by a friendly face and my first time buying experience was great. Spaghetti meatball lasagna manicotti From the minute I walked it I was greeted by a friendly face and my first time buying experience was great. Spaghetti meatball lasagna manicotti More

VW Passat Great dealership. Had exactly what I was looking for. Reasonable price and friendly staff. Work very diligently for me to find the best interest rate Great dealership. Had exactly what I was looking for. Reasonable price and friendly staff. Work very diligently for me to find the best interest rate and provided a timely purchasing experience . More

Awesome I went in just looking. I was greeted by Bryce who was very friendly and knowledgeable. Me and Joean sat down and work together and she was able to ge I went in just looking. I was greeted by Bryce who was very friendly and knowledgeable. Me and Joean sat down and work together and she was able to get me into one of my dream cars. More

Bryce was f**king awesome!! We were looking for a car for me that would help me when I got to college and beyond. We knew what we were looking for, Bryce gave me more information We were looking for a car for me that would help me when I got to college and beyond. We knew what we were looking for, Bryce gave me more information on it with great detail. I had little information on the car from what I got online. But he would give me that exact information with my school/work equation. Super cool, very nice, would definitely send someone there when I do. More

Great car buying experience Everyone I dealt with at Cardinaleway Mazda was great from the salesman, Gabe to the manager, Chris and Corrie the loan officer. I would highly recom Everyone I dealt with at Cardinaleway Mazda was great from the salesman, Gabe to the manager, Chris and Corrie the loan officer. I would highly recommend this dealership. They were all very personable and friendly! More

Incredible experience Gabe made the whole experience very quick and comfortable. He knew exactly what I was looking for and assured me that I was getting the car that was p Gabe made the whole experience very quick and comfortable. He knew exactly what I was looking for and assured me that I was getting the car that was perfect for me. I highly recommend going to see Gabe to get your next vehicle. More