CardinaleWay Mazda Mesa

Frustrating Experience but ended well l got online quote from Cardinaleway with no mentioned with financing only next to price in writing. Horne dealership specified very clearly quoted pr l got online quote from Cardinaleway with no mentioned with financing only next to price in writing. Horne dealership specified very clearly quoted price with financing only. l did not want to finance so l went Cadinaleway. When l arrived at dealership after work 6pm. Mark Eaton my sales person was very friendly ,took me for test drive,.l wanted to pay cash for car,Manager Matt Larussa was unprofessional ,yelled at me stating the price good for financing only and it was stated in Very Fine Print at bottom of email.. I had been checking my email at work with my small screen cell phone and when l enlarged the screen to read the email, there's no way l can read those fine print at bottom page on my phone. If l would know price with financing only, l would have gone to Horne Mazda and paid $300 less. l felt been forced to financed the car.as l was not given other payment option. l was also told that my interest rate will be about 4% and the most l have to pay is $80 of interest if l pay off in 3 months. At finance office,Steve Marte was very professional ,friendly,not pushy like other finance managers l had in the past and gave me great discount for my extended warranty and paint protection. l had issue with my license plate and Steve M. helped me to get my plate back. When l found out that the financing bank charged me 6.3% interest instead of 4%.l was furious,tried to call dealership 6x times and no one get back to me. Finally, Steve M., returned my called, told me he is on my side, would talk to GM and help me to resolve my issue. He called back the same day,told me he spoke to GM and resolved my problem. l am very gratefull for his help. l also had great after sale service from Matt Shelton as l had problem using few of the new car features like Radar cruise control and Autohold..He is very friendly,patiently explained to me how to use new features and even went all the way out to do test drive on highway making sure l know how to use Radar cruise control. I am very grateful for his expertise and he took time to help me even he is not my sales person. ln future, l would definitely ask for price quote without financing so l won't have the same frustration at dealership again. More

Super understanding Very patient and extremely friendly, Gabe definatly earned a lifetime customer and friend thank you to everyone at mazda including joean as well. Thes Very patient and extremely friendly, Gabe definatly earned a lifetime customer and friend thank you to everyone at mazda including joean as well. These people made me feel at home with no pressure unlike most of the dealerships ive been too More

Getting the car I really wanted! I was nervous about the big decision to trade in my car for a newer one but the people here made it a great experience! I was nervous about the big decision to trade in my car for a newer one but the people here made it a great experience! More

Fast and easy From the beginning Gabe was exceptional, very friendly and understanding of our needs. Even though he mentioned not being here for that long you could From the beginning Gabe was exceptional, very friendly and understanding of our needs. Even though he mentioned not being here for that long you couldn’t tell. It was a great experience here at CardinaleWay Mazda, quick, efficient and friendly. More

Transparent, friendly, quick (so far as dealerships go) Worked with Daryd in sales. Knowledgeable and friendly. Worked with Mike on numbers, quick and transparent. Didn't go back to the fishbowl more th Worked with Daryd in sales. Knowledgeable and friendly. Worked with Mike on numbers, quick and transparent. Didn't go back to the fishbowl more than twice. Knew we got the best price possible right off the bat. More

Process I went in for a used Fiat 500e, the cheapest in town at the time. Gabe was able to assist me on the test drive, amd getting the process started. Even I went in for a used Fiat 500e, the cheapest in town at the time. Gabe was able to assist me on the test drive, amd getting the process started. Even though the final price was a bit high, we said no to the car, and left. The secons day. The car's price matched our bargaining request, and we said yes to the car! The whole process was quick, and easy. More

Awesome Great service, they worked with me through everything including every small detail. Didn’t feel like I was pressured into buying, felt like the friend Great service, they worked with me through everything including every small detail. Didn’t feel like I was pressured into buying, felt like the friend in the business - the manager also helped out avidly too! Thanks Kody and Gabe! More

Great Experience! Gabe & Matt made this a fun experience! Their price beat the other dealers by $6,000 They are professionals and have a sell a great car at the best p Gabe & Matt made this a fun experience! Their price beat the other dealers by $6,000 They are professionals and have a sell a great car at the best price. More

Purchased New Mazda 3 Just went to this dealership to purchase a new Mazda 3. Left with the monthly payment I wanted after talking with finance for a while. The service was Just went to this dealership to purchase a new Mazda 3. Left with the monthly payment I wanted after talking with finance for a while. The service was exceptional, specifically because the person selling me the car was so personable and friendly. He was able to keep conversation with me and my family the entire time and made the experience actually enjoyable. More

This such be the standard I have never had such a pleasant experience in car shopping in my life. I have a very hectic schedule and have heard horror stories of the hours and h I have never had such a pleasant experience in car shopping in my life. I have a very hectic schedule and have heard horror stories of the hours and hours it can take to just purchase a vehicle. When I say I was in and out with 2 in a half hours I am dead serious. I recommend this place to anyone who is interested in purchasing a car. I especially want to thank my team of people, CJ, Dustin, Jarett, and Jake who helped me with the fiance. I cannot say enough good things about these boys and if anyone at all is interested in going there just let them know Adriana Lezama sent you. More