699 Reviews of CardinaleWay Mazda Mesa - Service Center
I had an unusual problem that did not fall under the Warranty guide lines. Jerry & Steve and the Tech whose name I did not get, could not have been more accommodating & friendly. One of the Best Custom Warranty guide lines. Jerry & Steve and the Tech whose name I did not get, could not have been more accommodating & friendly. One of the Best Customer Service experiences I have ever had!!! More
Nick Santarsiero handles all my service needs, a true professional, paperwork always prepared before my arrival, service completed on time, as requested, treats you like you like to be treated. professional, paperwork always prepared before my arrival, service completed on time, as requested, treats you like you like to be treated. More
I purchased my Mazda 3 from Cardinale Way and have continued to go there for service ever since. Be it for general maintenance or car trouble, I wouldn't go anywhere else. The staff is kind and works continued to go there for service ever since. Be it for general maintenance or car trouble, I wouldn't go anywhere else. The staff is kind and works efficiently to get your car taken care of. I always deal with Steve Ross when I take my car in. He is friendly and more importantly, he cares about the customer. When I had an issue that took longer than a few hours, he made sure I was always kept in the loop about the repairs and made sure I got the best price I could. If you need to take your Mazda to get serviced anywhere, I can't recommend Cardinale Way enough. More
Took my new CX-5 in for its first oil change (long overdue). I was able to get in and out pretty quickly, considering the fact that I did not have an appointment. I decided to spend the extra money overdue). I was able to get in and out pretty quickly, considering the fact that I did not have an appointment. I decided to spend the extra money to get my oil changed here because I trust the service dept. Everyone was willing to help from the moment I walked into the front door. I usually work with Steve, and I did this time as well. He was very professional as usual, and zoomed me in and out (car wash and all) without taking a huge chunk out of my day....another great visit! More
Every time I bring in either of my vehicles for service, our service rep, Steve Ross, is always a pleasure to work with. He knows my wife and I by name and always provides great service and goes out of his our service rep, Steve Ross, is always a pleasure to work with. He knows my wife and I by name and always provides great service and goes out of his way to make sure everything we need is taken care of. More
I love this dealership! I recommend all my friends and family to go here, the service is friendly, the sales people are helpful and not pushy. I needed to have my car serviced and they took care of eve family to go here, the service is friendly, the sales people are helpful and not pushy. I needed to have my car serviced and they took care of everything for me, and it was stress free. All around I have had wonderful experiences with this dealership, and I probably will never go anywhere else. More
Have been taking Mazda CX-7 here for a year now. Always excellent customer service and auto service. Always recommend services, but never put too much pressure on. Need more comfortable couches, though : excellent customer service and auto service. Always recommend services, but never put too much pressure on. Need more comfortable couches, though :) More
I purchased a maintenance contract with my 2013 Mazda3, so which dealer I choose to do my maintenance is based solely on my experience, or recommendations from friends. Since I had such a wonderful experie so which dealer I choose to do my maintenance is based solely on my experience, or recommendations from friends. Since I had such a wonderful experience with the purchase from Cardinale Way Mazda, I decided to allow them the first shot at maintenance. And I'm glad I did. I was in and out in less than hour, and Nick answered my questions about tire size and speedo re-calibration, and even referred me to a local Glass shop. (Windshield cracked. Whose Bright idea was it to landscape the freeways with gravel?). So I now have a purchase and 1 service under my belt with Cardinal Way, and I can honestly say they are the nicest, most honest, and easiest to deal with dealer I have ever dealt with. (At 55, I've gone rounds with quite a few!!). I highly recommend these guys for your next purchase and all your service needs, even if you don't own a Mazda. More
NICK SANTARSIERN CAME TO MY CAR AFTER I PULLED UP. HE ASKED IF HE COULD BE OF ANY SERVICE.HE WAS EXTREMELY HELP FULL AND MADE SURE I GOT EVERYTHING DONE ON MY CAR THAT WAS NEEDED.HE ASKED HOW I WAS DOING ASKED IF HE COULD BE OF ANY SERVICE.HE WAS EXTREMELY HELP FULL AND MADE SURE I GOT EVERYTHING DONE ON MY CAR THAT WAS NEEDED.HE ASKED HOW I WAS DOING, SINCE HE KNOWS THAT I HAVE A VERY AGRESSIVE CANCER.HE GOT MY CAR SERVICED AND WASHED, VERY PROMPTLY.THIS HAS BEEN THE BEST SERVICE, THAT I HAVE EVER RECEIVED AT A CAR DEALERSHIP.THANKS RICK. More
Nick was very friendly and efficient. The service was done under an hour. The waiting room is very nice and comfortable. Proper reminders that the car was due for service was very helpfull. done under an hour. The waiting room is very nice and comfortable. Proper reminders that the car was due for service was very helpfull. More