CardinaleWay Mazda Mesa - Service Center

Steve Ross has been great to work with. He always listens patiently to any problems that I encounter with my car and then makes sure to attend to those problems. I recommend him highly! patiently to any problems that I encounter with my car and then makes sure to attend to those problems. I recommend him highly! More

Nick is always friendly and professional. When I have to wait for my service on my car he makes sure that I don't need to wait any longer than necessary. wait for my service on my car he makes sure that I don't need to wait any longer than necessary. More

Nick is always friendly, helpful and upbeat! He makes the overall experience great. I've never experienced such wonderful customer service. Thanks Nick! overall experience great. I've never experienced such wonderful customer service. Thanks Nick! More

Nick Santarslero is always amazing when my wife or myself go in for service. We have purchased two cars from Cardinale Way Mazda and we will purchase there again when we need another vehicle. Matt Shel go in for service. We have purchased two cars from Cardinale Way Mazda and we will purchase there again when we need another vehicle. Matt Shelton sold me my Mazdaspeed3 and he is always fantastic when I come into the dealership. The most amazing thing is that he remembers me and my wife, what we purchased and is very friendly. When it is time for a new car we will request to have Matt help us out. More

Scheduling an appointment was very easy. I showed up at the appointed time and was met by Nick, as if we were family. Welcomed into the waiting area and kept appraised of the service work while I waited the appointed time and was met by Nick, as if we were family. Welcomed into the waiting area and kept appraised of the service work while I waited for it to be completed. With the wifi, I was able to be productive while waiting. The work was completed quickly and exceeded my expectations. More

I had questions that were answered clearly and with expertise about my Miata, purchased in a private party sale. Repairs/replacement issues were not done just because I thought they might need to be. expertise about my Miata, purchased in a private party sale. Repairs/replacement issues were not done just because I thought they might need to be. Everything was checked out and honestly explained to me as not necessary or recommended. A car dealer practicing honesty and integrity is to be commended! More

We purchased our CX-9 from Cardinale Way 6 years ago and it is the only place I will take my vehicle to for service. The employees there are friendly, accommodating and most of all honest. We are always tak it is the only place I will take my vehicle to for service. The employees there are friendly, accommodating and most of all honest. We are always taken care of in a timely manner which means a lot because we have two small children who have little patience for sitting and waiting!! Nick Santarsiero is the best Service Advisor you will find. Not only does he take the time to help with your vehicles needs but he also gets to know you as an individual. He always goes the extra mile to ask how the kids or the hubby is doing. You will not be disappointed with Cardinale Way Mazda. More

Steve was able to get me right in for a service/repair before i left with my family for a road trip to California. My car was inspected and ready to go in very little time, and while I waited. It was a ve before i left with my family for a road trip to California. My car was inspected and ready to go in very little time, and while I waited. It was a very smooth and professional experience. I am used to getting my car serviced and feeling pressured into purchasing 10 other things that really I didn't need. Not at Cardinale Mazda!Thank you for making this experience so easy for me! More

Cardinale Way Mazda in Mesa is so different! While I likely spent too much when I bought my 2011 CX-9, I never felt I was ripped off. All of that being said, I continue to return to CardinaleWay becaus likely spent too much when I bought my 2011 CX-9, I never felt I was ripped off. All of that being said, I continue to return to CardinaleWay because of the service department. Nick Santaresiero is my main Service Advisor but Steve and Gary are also very helpful. The Cashiers are very enthusiastic and welcoming. It is not unusual for most of the sales staff to stop to say HI as they walk past where I am waiting. Today I went in for an Intermediate Service...did I say that this is only the second dealership that I have ever used for routine maintenance in the 40+ years I have been a car owner? Autobahn Tinting provides WI-FI, which is a blessing so that I can get some work done while I am waiting. I have never been so comfortable while my car is being serviced. If you are looking for a really nice 7 passenger SUV that gets good mileage, is very comfortable, handles more like a Mazda 6 than a CX-9! If you are going to get one, get it where you can get the best deal but take it to CW for service! More

The first time I used the service center, I called in on a Saturday for a oil change, I spoke with Steve Ross, he informed me that there wasn’t a opening for that day, but later called back and told me a sp a Saturday for a oil change, I spoke with Steve Ross, he informed me that there wasn’t a opening for that day, but later called back and told me a spot opened and got me in and out quickly. He answered all my questions and was extremely friendly. The next time I was in need of service I called him directly, he was again, extremely helpful and happy to assist me. He even got me a great deal! My experience was awesome and I didn’t hesitate to call yet again and ask for him. He’s a great person to deal with and I’m honored to know someone I can count on. More