CardinaleWay Mazda Peoria

Always friendly and informative. They treat me like a valued customer and appreciate my business. They treat me like a valued customer and appreciate my business. More

Stephan is very attentive and informative when bringing my car in. He facilitates the whole service process at a high level, makes sure that I am well informed on the process, and is very transparent with my car in. He facilitates the whole service process at a high level, makes sure that I am well informed on the process, and is very transparent with costs and what needs to be done. He completely takes the stress away from vehicle repairs and has excellent customer service. More

Everyone I run across is always friendly and helpful even if I have no direct business with them. Great customer service. if I have no direct business with them. Great customer service. More

Everyone I run across is always friendly and helpful even if I have no direct business with them. Great customer service. if I have no direct business with them. Great customer service. More

I came in for a wheel alignment and my car is still not aligned properly. I came back twice for them to fix the alignment. I will not be coming back. aligned properly. I came back twice for them to fix the alignment. I will not be coming back. More

It took over 2 hrs to complete my oil change. My service advisor did a good job assisting me with fixing my CarPlay feature. Friendly staff while I waited at dealership for my oil change. My service advisor did a good job assisting me with fixing my CarPlay feature. Friendly staff while I waited at dealership for my oil change. More

I was desperate to get in the same day for a battery check when all of the warnings came on the dashboard and I had no opportunity to come in any other day before a big road trip. I called around to clo check when all of the warnings came on the dashboard and I had no opportunity to come in any other day before a big road trip. I called around to closer Mazda’s and they could not accommodate me but CardinaleWay came to the rescue!! Everyone was pleasant and helpful. I may return to this dealer for my lease trade in because the service staff was so nice More

Clear communication, quick service. Phone call return was quite delayed. Somewhat difficult to get a hold of the service department to setup after hours pickup Phone call return was quite delayed. Somewhat difficult to get a hold of the service department to setup after hours pickup More

Always quick and easy. Info on recommendations is always provided. Found a bolt that was lost! Info on recommendations is always provided. Found a bolt that was lost! More

I took my car into you a few months ago. There were very minimal things that technician recommended to get, besides what I came in to get done. New inspection this time, new technician, found There were very minimal things that technician recommended to get, besides what I came in to get done. New inspection this time, new technician, found a lot more things that needed to be done. I tried calling Jorge 3 times with no response.I finally called back and asked a salesperson , and the salesperson offered to connect me directly. I asked Jorge why they weren't found before he said this time I had a master technician instead of a regular technician... i felt like I was being scammed. Came to pick up my car and the front license plate frame area was broken and hanging off the car. Jorge tried saying that it was already like that. I said it was not. He asked me what I wanted him to do. Then he said he could change out the plate frame. My car was supposed to be washed and it was not. You could plainly see that around the windows in front grill was not washed. He wiped his finger on the hood of the car and said yes , it was.He said it was a quick wash.Had attitude. More