Carl Black Buick GMC

Friendly and Straightforward The guys at Carl Black Roswell made my first car buying experience extremely simple. David was very knowledgeable about the cars on the lot, and helpe The guys at Carl Black Roswell made my first car buying experience extremely simple. David was very knowledgeable about the cars on the lot, and helped me find a truck that had everything I wanted. Daniel made the financing aspect very simple, and took the time to walk me through everything and was very organized with all the paperwork. Super happy to do business with Carl Black Roswell! More

My client experience was excellent! I was pleased with every aspect of my experience as a potential buyer and buyer of a Denali truck. Mike was attentive and focused on ensuring he met e I was pleased with every aspect of my experience as a potential buyer and buyer of a Denali truck. Mike was attentive and focused on ensuring he met every expectation. More

Great experience and great staff I came in guarded and ready to fight my way through pressuring salesmen, empty promises, and shady tactics. I was pleasantly surprised when I met Doug I came in guarded and ready to fight my way through pressuring salesmen, empty promises, and shady tactics. I was pleasantly surprised when I met Doug who did not pressure, did not make empty promises and best of all, did not lie. Every question I asked while on the test drive was answered honestly.and to the best of his ability. When there was a question he didn't know, he wouldn't make it up off the top of his head, he would involve someone who knew the question, or research it himself. I have dealt with far too many car salesman who make empty promises, lie to my face, and pressure me relentlessly until I feel like I just need to leave. But not Doug. Then I talked to Larry over at services. He knew his stuff, and when Doug pulled him in to answer my questions, he was not bitter, or short with me. He gave me good full answers and did not mince words. He alleviated my concerns about the vehicle immediately. His answers were not just "yes" or "no" but blunt and to the point. I appreciate that. When I pointed out that the headlights were foggy, and the park assist didn't seem to work, he immediately knew what the issue was. He explained and was correct about a Technical Service bulletin regarding the foggy headlights and that they were vented. He also found that the battery had either been replaced, or run low at one time or another, so there were low voltage codes. Once he cleared the codes, everything started working perfectly. Great experience all around, and nobody lied to me, which is a first at a dealership. More

Smooth used car purchase We called about a used car on the lot. Cody, the "Bear", had the car ready when we arrived. He was easy to deal with, no hassle, and very helpful. Bes We called about a used car on the lot. Cody, the "Bear", had the car ready when we arrived. He was easy to deal with, no hassle, and very helpful. Best car buying experience we have had. Test drove the car, ate lunch, and. completed the paperwork all within a few hours. In and out quickly. Eric Bowsher helped us with ths financing.His service was great and found us the best rate for our financing. The whole.team.at Carl Black made sure we had a great car buying experience. We will definitely be back for another purchase. More

New car purchase So far I am pleased with my relationship with the dealership. Everyone has been very nice and accommodating. Currently I only have one minor issue tha So far I am pleased with my relationship with the dealership. Everyone has been very nice and accommodating. Currently I only have one minor issue that needs to be resolved so I will know better my relationship with them once this issue is resolved., More

Best dealership Ever!!!! I'm on my third purchase from carl black Roswell. You can go anywhere and purchase a vehicle but you will struggle to find a better customer service a I'm on my third purchase from carl black Roswell. You can go anywhere and purchase a vehicle but you will struggle to find a better customer service and effort to meet all of customers requests and needs as the staff at carl black. They have definitely earned a loyal customer from me and my wife and I will continue recommended those I come in contact with to go to them. Nick was great as well as Eric, his dad and the rest of the staff. Such a family type of environment. More