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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,560 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,560 reviews

June 20, 2018

Customer service is top notch! They will do what it takes to earn the customer business. They took my trade put me in a loaner car for 4 days until the deal went through. Very frien More

by DAVIDMIKITKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Castaldo, Bryan Levitt, Kamau Wilson
Jun 21, 2018 -

Carl Black Chevrolet Buick GMC responded

David, we appreciate you taking the time to leave such a great review. We are thrilled to hear that your time spent at the dealership was a great experience. We hope to see you again soon.

June 19, 2018

Very good Chris worked very hard to get us what we wanted in an auto. Every one was very nice to us. We love our auto. Thanks to Jessie for being so nice on the More

by Susan Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Johnson , Chris Callander
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

We're glad you had a great experience with Chris, Jessie, and the rest of the team. Congrats on your purchase, Susan! We look forward to working with you in the future.

June 18, 2018

Service with a Star I have purchased several vehicles from Carl Black. I continue dealing with Carl Black for many reasons. The salesman Will Thies has and continues to b More

by Art1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moon, Will Theiss
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us, and for being a valued Carl Black customer. We're elated to hear that Will always provides you with great and knowledgeable service. We'll be happy to pass your praise to Will, and we look forward to working with you again in the future.

June 18, 2018

Excellent and Honest! I worked with Dwight, Sam and Kamau. They were professional, timely and didn’t give me the run around. I was treated fairly and am pleased with my pur More

by CMEesq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamua Wilson , Dwight McCombs, Sam Brutus
Jun 19, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that your time spent with Dwight, Sam, and Kamau at the dealership was a pleasant experience for you! Congrats on the new vehicle. If you ever need anything, please let us know. Thank you for choosing Carl Black.

June 17, 2018

Car purchase We the Martin's are proud to say that our visit to carl black was a humbly experience, the staff was very friendly but we have to say special thanks t More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Maureen, we are thrilled to hear that your time spent with Dowain and Hector at the dealership was a positive experience for you and your family. Thank you for taking the time to leave a great review and a five-star rating. We hope to see you again soon!

June 17, 2018

Jordan was awesome-great experience Very professional, friendly service! We love our new Silverado truck! We highly recommend this dealership and Jordan! Great non pushy approach to sal More

by New Chevy truck owners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Mesenbourg, Razvan Matei
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us, and for being a valued Carl Black customer. We're elated to hear that Jordan provided you with great and knowledgeable service. We'll be happy to pass your praise to Jordan, and we look forward to working with you again in the future. Congrats on the new Silverado!

June 17, 2018

Awesome.. That’s why we keep coming back..... There’s no more I can say that says it all... we are repeat customers , great customer service Thank you all at More

by Car guy Dylan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Pellegrino, Kamau Wilson
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Dylan, thank you for taking the time to great leave feedback and a five-star rating. We hope to see you again soon!

June 16, 2018

An enjoyable experience! This was the first car I have bought in the USA, having previously resided in the U.K. I never expected it to be as easy and painless as it was! From More

by Mossy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Theiss
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

We are ecstatic to hear that your car buying experience with Will was easy and painless! If you ever need anything, please let us know. Congrats on the new purchase, and welcome to the Carl Black family!

June 16, 2018

Best car buying experience ever! I cannot tell you enough how good Carl Black Chevrolet is! Buying a car can be stressful. My previous vehicle had been totaled..and I HAD to buy a car More

by BillGOviedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Pellegrino
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Bill, we are thrilled that your time spent with Dylan at the dealership was a great experience. Congrats on the new purchase! We hope to see you again soon.

June 16, 2018

10/10 top class experience. A fantastic & personable service provided from start to finish. Comprehensive & considerate, Will Theiss is a credit to his dealership. This was the m More

by Noam Dar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Theiss
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Will provided you with great and knowledgeable service! We'll be happy to pass your praise to him, and we look forward to working with you again in the future!

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