John Palko

I had a great experience working with Lukas Rios. He was professional, patient, and very helpful throughout the entire car-buying process. He answered all of my questions honestly and made sure I und He was professional, patient, and very helpful throughout the entire car-buying process. He answered all of my questions honestly and made sure I understood every step. I never felt pressured, and he worked hard to help me find the right vehicle for my needs. I highly recommend Lukas Rios to anyone looking for excellent customer service and a smooth dealership experience. Thank you, Lukas! More

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I rarely write reviews but I thought that my experience at Carl Black GMC needed to be recognized. Tomaris Hill, John Palko and Shami Johnson really made a difference in how I felt about the car purchasing at Carl Black GMC needed to be recognized. Tomaris Hill, John Palko and Shami Johnson really made a difference in how I felt about the car purchasing process. They were respectful, courteous and very patient with us. Their positive demeanor was consistent throughout the process, even when we were undecided. They displayed a level of experience and professionalism that won us over, honoring a fair deal. I will definitely purchase another vehicle from them and refer them to my family and friends. Thank you all for a great experience in purchasing our 2025 GMC Sierra Denali. More

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Great service. Great follow up by sales person. Financial person worked very well with my wife and I. Would recommend this dealer to friends. Great follow up by sales person. Financial person worked very well with my wife and I. Would recommend this dealer to friends. More

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Great products with friendly employees who give it to you straight. No pushy sales pitches. This was the 2nd vehicle that we've purchased there and we look forward to the next. straight. No pushy sales pitches. This was the 2nd vehicle that we've purchased there and we look forward to the next. More

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We had a great experience with Shami. He was aware that I was coming in and had the truck I was looking at ready to go on a test drive. After the test drive he took us inside to run the n He was aware that I was coming in and had the truck I was looking at ready to go on a test drive. After the test drive he took us inside to run the numbers. The whole time he was with us he was very attentive and seemed interested in helping us. He was not aggressively trying to push the truck on me, but took his time in trying to make me feel comfortable with the deal, all while representing the dealership in a very positive way. I would definitely buy another car from Shami and Carl Black Chevrolet. More

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Shami assisted me throughout my lease buyout process. He answered all of my questions and paired me with John in Finance and my experience there was again, nothing short of awesome! Thank you both for as He answered all of my questions and paired me with John in Finance and my experience there was again, nothing short of awesome! Thank you both for assisting me through the process. More

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I purchased the vehicle out of state. Unfortunately it was a absolute horrible experience! their insurance guy yelled at the me on the phone when I told him no for his extra insurance and then told me tha was a absolute horrible experience! their insurance guy yelled at the me on the phone when I told him no for his extra insurance and then told me that my truck would not last 100,000 mi before something major happened? Then they claimed they paid taxes I went to the DMV twice only to be rejected and told that I was lied to. Now I have a vehicle with expired tags that I bought for my construction company and they won't return phone calls or make it right! The customer service at this place is horrendous and the staff only cares about the sale once they get your money they won't bother calling back or taking care of you! there are a lot of great places to buy a GMC truck and this is one place you would avoid! More

by N8ELZNIC Verified Customer Verified Customer

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great pricing and even better pricing. Travis and Kenny were great to work with. I will definitely recommend them to anyone in the near future were great to work with. I will definitely recommend them to anyone in the near future More

by RYAN_MCGRATH Verified Customer Verified Customer

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I did a search on the GMC website and a Omar Rodrigues texted me right away. I live in Gainesville and they are in Orlando. They had the vehicle I searched for on the lot. They provided me a quote she texted me right away. I live in Gainesville and they are in Orlando. They had the vehicle I searched for on the lot. They provided me a quote sheet, we agreed on a price and I completed my paperwork online. Omar had the Sierra detailed for the next morning I arrived the next morning, Brian Levitt met me in the front lobby and introduced me to JR Munoz. JR enthusiastically took me through the vehicle and on a test drive. Then he set me up on OnStar and paired my iPhone. Then I signed the papers that John Palko had already prepared and was in and out in about an hour. Amazing! More

by ANDREW.DUNCAN001 Verified Customer Verified Customer

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Leo was super helpful and straight to the point in answering our quesitons. I appreciate that he didn't give us the run around and was great at giving me all the information for different options to h answering our quesitons. I appreciate that he didn't give us the run around and was great at giving me all the information for different options to help me make a decision. More

by Carla Verified Customer Verified Customer

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