"I purchased the vehicle out of state. Unfortunately it..."
- N8ELZNIC Verified Customer
I purchased the vehicle out of state. Unfortunately it was a absolute horrible experience! their insurance guy yelled at the me on the phone when I told him no for his extra insurance and then told me that my truck would not last 100,000 mi before something major happened? Then they claimed they paid taxes I went to the DMV twice only to be rejected and told that I was lied to. Now I have a vehicle with expired tags that I bought for my construction company and they won't return phone calls or make it right! The customer service at this place is horrendous and the staff only cares about the sale once they get your money they won't bother calling back or taking care of you! there are a lot of great places to buy a GMC truck and this is one place you would avoid!
"I did a search on the GMC website and a Omar Rodrigues..."
- ANDREW.DUNCAN001 Verified Customer
I did a search on the GMC website and a Omar Rodrigues texted me right away. I live in Gainesville and they are in Orlando. They had the vehicle I searched for on the lot. They provided me a quote sheet, we agreed on a price and I completed my paperwork online. Omar had the Sierra detailed for the next morning I arrived the next morning, Brian Levitt met me in the front lobby and introduced me to JR Munoz. JR enthusiastically took me through the vehicle and on a test drive. Then he set me up on OnStar and paired my iPhone. Then I signed the papers that John Palko had already prepared and was in and out in about an hour. Amazing!
"Leo was super helpful and straight to the point in..."
- Carla Verified Customer
Leo was super helpful and straight to the point in answering our quesitons. I appreciate that he didn't give us the run around and was great at giving me all the information for different options to help me make a decision.
"Soon as I arrived there were gentlemen outside ready to..."
- KRISTYHAMILTON23 Verified Customer
Soon as I arrived there were gentlemen outside ready to assist me directed me directly to the salesman I was looking for. Jeffrey was very helpful and caring, wish I would have chosen this dealership sooner!
"We were looking for a vehicle and came across Carl Black..."
- WILDWILDWESTS2.AW Verified Customer
We were looking for a vehicle and came across Carl Black while searching the Internet. We saw several vehicles on their web site that caught our interest. Upon arrival we met with Dowain Nunes and told what we were looking for. Dowain was very knowledgeable on the vehicle we were interested in, 2019 GMC Acadia. We were set on the payment we wanted and he was able to get us what we wanted. We are very satisfied with Dowain’s professionalism. We would/will recommend Carl Black Chevrolet to anyone looking for a new/used vehicle.
"Kip, Gregg and John, what a great team! Thank you for..."
- 3PWZ3X9FP Verified Customer
Kip, Gregg and John, what a great team! Thank you for such an easy process, called on a Saturday about a commercial truck,, Gregg met with me on Sunday.. we made a deal, Monday morning John called me to process all my paperwork via docusign. TUESDAY they delivered the truck to my business. WOW,
It's clear why this is a 5 star dealership!
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