Carl Black Chevrolet Buick GMC

Was contacted by Josh brown about a danali truck I was interested in. He asked if I was still interested in purchasing a truck, and I said yes, but not with Carl black gmc. He then SAID.. not asked… “WHY? interested in. He asked if I was still interested in purchasing a truck, and I said yes, but not with Carl black gmc. He then SAID.. not asked… “WHY? Cause you can’t get the low price you want?” I said because I don’t like the communication process that I received the month earlier with no one contacting me for 3 days after I inquired online and over the phone. He then said another condescending remark to which I said, see, this is exactly why I don’t want to do business with you! He said “that’s fine, you’re not a real customer anyways” I said I’m not a real customer??? He said yea, if you were, you’d have bought a truck.. I’m just like wow dude. You have no idea what people are going through in their lives and to be that condescending and judgemental cause I haven’t pulled the trigger on an almost $100,000 truck, he decided to be a disrespectful, condescending, arrogant representative of the carl black brand. I immediately contacted the GM Omar Rodriguez and have yet to hear from him regarding the issue after I left a message with his secretary. This is one of the worst disrespectful salespeople I’ve ever talked too. Absolutely insane the way they think this is good business practice. Josh should be fired immediately if I ran this place. Not only did he ruin this sale, any potential future sales, and all the possible sales that will never happen after people read the reviews I’m about to leave across all social media platforms from this 3 minute phone call with Josh brown. More

After everything I've experienced, I can honestly say Carl Black has shown what great customer service and service recovery look like. While my previous concerns were more manufacturer-related than deale Carl Black has shown what great customer service and service recovery look like. While my previous concerns were more manufacturer-related than dealership-related, the team consistently listened, cared, and did everything they could to make things right. A special thank you to Louis Leon and Tomaris Hill. They took the time to understand exactly what I was looking for, answered every question with honesty, and provided expert guidance without ever making me feel pressured. Their professionalism, knowledge, and patience made a difficult decision much easier. I walked into the dealership expecting to simply browse my options, but the process was so smooth and efficient that I drove home in a new vehicle the same day. From the test drive to signing the paperwork, the entire experience took about four hours—the fastest and easiest car-buying experience I've ever had. The whole team worked together seamlessly and delivered exactly what I was looking for. If you're looking for a dealership and sales team that values its customers and provides a first-class buying experience, I highly recommend Carl Black. Thank you to Louis, Tomaris, and the entire team for making this such a positive experience. More

A huge shot out to Tomaris and Darius on assisting me with getting my new 2026 GMC Terrain!! These two gentlemen listened to what I wanted and needed from start to finish, and if it wasn’t for them, I wo with getting my new 2026 GMC Terrain!! These two gentlemen listened to what I wanted and needed from start to finish, and if it wasn’t for them, I wouldn’t be enjoying my new car!! Thank you guys so so much! I couldn’t feel more happier or blessed with my new car!! If anyone is ever in the market, please reach out to one of these gentlemen! 10+ starssss!!! More

Best dealership experience ever! Lukas Rios (Sales), Hector Jimenez (Sales Manager), and Shami Johnson (Finance) made the process smooth. Really, every single person there was profes Lukas Rios (Sales), Hector Jimenez (Sales Manager), and Shami Johnson (Finance) made the process smooth. Really, every single person there was professional and kind and the dealership itself was clean and pleasant. Omar Rodriguez is clearly an effective General Manager. Lukas - thank you for taking such great care of us. Who knew that the process of buying a car could be enjoyable! More

Amazing experience! Tomaris was such an amazing help getting me into the car I wanted with a price that works for me! Tomaris was such an amazing help getting me into the car I wanted with a price that works for me! More

Tomaris was amazing! !! I was just shopping around unsure of what options I have due to credit issues and they made it happen! Clean facility, clean vehicles extremely sat !! I was just shopping around unsure of what options I have due to credit issues and they made it happen! Clean facility, clean vehicles extremely satisfied!!! More

After being let down by two shady Kia dealers, I came to Carl Black, and glad I did. I can't recommend Lukas Rios enough, he was honest from the start and great to work with (two things rarely said about a Carl Black, and glad I did. I can't recommend Lukas Rios enough, he was honest from the start and great to work with (two things rarely said about a car salesman!). He worked with me over several days to get to a deal that worked for me, but without being pushy. Everyone else at the dealership was easy to work with as well, and the fees were competitive and transparent. Even after the sale, when we transferred everything from the old car to the new car, Lukas asked to helped us move everything over and walked around with my toddler to distract him - he didn't have to do that, it was genuine kindness. Highly recommend Carl Black and Lukas Rios. More

The last time I went to a dealership I stayed all day only to leave disappointed. This is the best experience l've had when dealing with a dealership. I left with this beauty all thanks to Tomaris Hill. only to leave disappointed. This is the best experience l've had when dealing with a dealership. I left with this beauty all thanks to Tomaris Hill. He listened to my needs and pointed me in the right direction. One satisfied customer I am! I even had a chance to eat free sushi today which was delicious! More

Lukas Rios was our sales person. He is excellent. He showed us exactly what we wanted to know about the car. We took a drive with him. We did an excellent first meeting with him and He is excellent. He showed us exactly what we wanted to know about the car. We took a drive with him. We did an excellent first meeting with him and he is the greatest one that we could possibly ask for. More

I had a great experience working with Lukas Rios. He was professional, patient, and very helpful throughout the entire car-buying process. He answered all of my questions honestly and made sure I und He was professional, patient, and very helpful throughout the entire car-buying process. He answered all of my questions honestly and made sure I understood every step. I never felt pressured, and he worked hard to help me find the right vehicle for my needs. I highly recommend Lukas Rios to anyone looking for excellent customer service and a smooth dealership experience. Thank you, Lukas! More