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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,560 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,560 reviews

June 16, 2018

Awesome car buying experience! If you want to make a great deal go see Dowain Nunez. He is very personable. Matei managed our deal & Kamau helped us with financing. More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei, Kamau Wilson
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Christine, Thank you for taking the time to share your feedback with us. We're elated to hear that our associates provide you with great and knowledgeable service and excellent prices. We'll be happy to pass your praise to them, and we look forward to working with you again in the future!

June 16, 2018

Jorden was amazing Jorden was my salesmen and he was excellent! He was very knowledgeable and set up everything on my vehicle just the way I like it! More

by Jill44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Razvan Matei, Kamau Wilson
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for sharing your experience with us, Jill! We are happy to hear your time spent with Jorden at the dealership was a positive one! We hope to see you again soon.

June 15, 2018

A wonderful SUV at a great price I bought my Enclave at Carl Black, and I love it! My wife and I had a wonderful experience acquiring the vehicle. Will Theiss knows an incredible amou More

by BruceMcGregor557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Theiss
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Bruce, thank you so much for taking the time to tell us about your excellent car buying experience at the dealership with Will! Congrats on the new purchase and welcome to the Carl black family!

June 15, 2018

Got what I wanted The sales associate took the time to find the vehicle that I wanted. The sales process was painless and the sales team as focused on my objective in More

by DonnieP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Donnie, we are pleased to hear about your positive experience at the dealership. Thank you for taking the time to leave great feedback and a five-star rating. We greatly appreciate it.

June 15, 2018

Great Car Buying Experience! Ordinarily my husband and I hate car buying but this time was different. From the moment Raheim approached us on the lot we were made to feel comforta More

by Annette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave your review, Annette! We're glad you had a positive experience with Raheim! If you ever need anything, please let us know. Congrats on the new purchase and welcome to the Carl Black family!

June 15, 2018

Camaro purchase with the best salesman Will Theiss! I purchased my 2017 Camaro LT at Carl Black of Orlando. This is my families 5th car purchase at Carl Black and we always deal with Will Theiss. He i More

by dberry571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Theiss
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us, and for being a valued Carl Black customer! We're elated to hear that Will always provides you with great and knowledgeable service! We'll be happy to pass your praise to him, and we look forward to working with you again in the future!

June 15, 2018

Success! Josh, Sam and Kamau have been patient, amicable, and accommodating. Just before walking through the doors, Josh was already on his way to open the doo More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Brutus, Kamau Wilson
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Pamela, Thank you for taking the time to share your feedback with us! We're elated to hear that our associates provided you with great service! We'll be happy to pass your praise to them, and we look forward to working with you again in the future!

June 15, 2018

Chevy Yahoe lease I had a very pleasant experience at Carl Black. John my sales guy was very nice to work with and knowledgeable. Louis finance guy was also very good. More

by Bart34k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Bart, we are thrilled to hear that your first car buying experience at Carl Black with John and Louis was a positive one! If you ever need anything, please let us know! Welcome to the Carl Black family!

June 15, 2018

Kudos to the team Great experience overall. Catered to my budget, what I was looking for & I didn’t feel pressured with all the options. Wanted me to leave happy which More

by Chicken1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adi & Hannah, Bryan Levitt
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you so much taking the time to leave a review and a five-star rating! We are so thrilled to hear that your experience was a positive one! We hope to see you again soon!

June 15, 2018

Will Theiss was amazing! Super great experience Will was so helpful and kind. This is 2nd car we have leased from Carl Black in the last year and it was all thanks to him. I work 7 days a week, so m More

by HsppyBuickFamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Will Theiss
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us, and for being a valued Carl Black customer. We're thrilled to hear that Will provided you with great and knowledgeable service. We'll be happy to pass your praise to him. Congrats on the new purchase! We hope to see you again soon!

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