Carlton Motorcars

Robin is a real pleasure to do business with.the sales and service departments are friendly and accommodating. I bought 3 cars from them already and would highly recommend them to anyone and service departments are friendly and accommodating. I bought 3 cars from them already and would highly recommend them to anyone More

Made an appointment a month in advance. When I arrived I was told that my car would be ready in 4 -5 hours. Then the service supervisor said that I would need to leave my car overnight ( I wasn’t told this was told that my car would be ready in 4 -5 hours. Then the service supervisor said that I would need to leave my car overnight ( I wasn’t told this in advance). I had traveled 50 miles to arrive at dealership. I felt that was very unprofessional and poor customer service. Also I was told that the service would cost in the $400-480 price range. When the service was completed I was presented with a bill that was over $950 dollars. There was a charge for $29 dollars, when I asked for the explanation of that charge I was told it was for rags that was used to perform the service on my car!!! I truly feel that I was taken advantage of…. Not a pleasant experience at ALL!!! More

I had the pleasure of working with Ben Mandish when I purchased my GLC over the weekend. Most of my transaction was over the phone and email because I live in Savannah, GA. I flew out to Greenville, Ben purchased my GLC over the weekend. Most of my transaction was over the phone and email because I live in Savannah, GA. I flew out to Greenville, Ben picked me up from the airport and took me to the dealership. My car was already gassed up and detailed, so I only had to sign a few documents. Under 45 minutes and I was on the road driving my new car home. So glad to have this great experience after shopping all the southern Mercedes dealerships for the last 3 weeks. I highly recommend Ben and Carlton Mercedes-Benz! More

Absolutely LOVED my experience with Carlton Motors. My salesman Stephen Knupp was amazing. He made my buying experience so pleasant. I never felt pressured. He was VERY attentive to my wants. Thank yo salesman Stephen Knupp was amazing. He made my buying experience so pleasant. I never felt pressured. He was VERY attentive to my wants. Thank you very much!!!! More

Stephen Knupp was an excellent assessor to buy my car. He shows real interest and help during the while process. Thank you !!! Sandra B. H shows real interest and help during the while process. Thank you !!! Sandra B. H More

Last visit was excellent, Sammy's service experience was pleasant and on time. No problems car was clean and correct and all questions ans. Thanks Dean Wisler pleasant and on time. No problems car was clean and correct and all questions ans. Thanks Dean Wisler More

This is our first purchase at Carlton Motorcars. The moment we entered the dealership, we knew that it was the day we will be taking home a MB. Because, though we were initially there just to look aroun moment we entered the dealership, we knew that it was the day we will be taking home a MB. Because, though we were initially there just to look around for available options, we were very impressed by the professionalism and integrity shown by our sales consultant Spencer Jones and his manager Brian Paben. They were very cordial, knowledgeable and HONEST. Within about an hour we decided to purchase a new MB. Though, this is our first purchase at Carlton Motorcars but definitely not the last. We will be back again!!! More

Thank you to Chad Gossett for showing me this beauty of car. I was not really shopping but looking only. Thank you Chad for making it easy car. I was not really shopping but looking only. Thank you Chad for making it easy More

Dealership was fair in both their price for our current vehicle and in the negotiations for our new Mercedes. Our salesperson Robin Rollins was considerate and diligent in helping us get the vehicle my w vehicle and in the negotiations for our new Mercedes. Our salesperson Robin Rollins was considerate and diligent in helping us get the vehicle my wife was interested in purchasing. More

Welcoming atmosphere at the time of arriving. The staff was incredibly nice and professional . Highly recommended to everyone . I’d love to come back in the future for more was incredibly nice and professional . Highly recommended to everyone . I’d love to come back in the future for more More