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Carlton Motorcars
Greenville, SC
702 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find:
* Comfortable lounges
* Free WiFi throughout the premises
* Flat-screen TVs and complimentary coffee and snacks in waiting areas
* Parts and accessories center
* Shuttle service available
* Factory-trained technicians and advisors
Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 702 reviews
April 23, 2026
Hampton is the only reason for purchasing my vehicle from Carlton. I was working with 2 additional Mercedes dealerships but chose to work with Hampton based on his outstanding client service. Carlton. I was working with 2 additional Mercedes dealerships but chose to work with Hampton based on his outstanding client service. More
by thesylviahunt
Employees Worked With
April 19, 2026
Chad is awesome! He made my purchase smooth, stress-free and, what can I say - enjoyable! He was extremely responsive, didn’t play the “you have to finance the I get He made my purchase smooth, stress-free and, what can I say - enjoyable! He was extremely responsive, didn’t play the “you have to finance the I get the best price” game. As a cash buyer, he made the process so easy. He arranged to have the paperwork overnighted to me & made sure that was new car was shipped to me the day they received the paperwork. I could not be more pleased and if you are in the market for a Mercedes Benz & want/expect the highest level of customer service - ask for Chad! More
by kathleenturnerrealty
Employees Worked With
March 11, 2026
Very nice experience with salesman, Phillip and Finance manager, David. We’ve dealt with this dealer for years and are always satisfied. manager, David. We’ve dealt with this dealer for years and are always satisfied. More
by Bkjohnston1
February 28, 2026
Excellent customer service experience. My 2nd car with Phillip and he listened and helped me choose the right car based on my needs and expectations. Never disappointed. Goes way beyond My 2nd car with Phillip and he listened and helped me choose the right car based on my needs and expectations. Never disappointed. Goes way beyond my expectations. More
by Zahira Pagan
February 09, 2026
Hampton did a stellar job working with me. My only gripe was the trade allowance for my car, was hoping for a higher number. My only gripe was the trade allowance for my car, was hoping for a higher number. More
by alpiner7
Employees Worked With
January 24, 2026
Carlton Mercedes has always been our preferred dealership in all of the upstate. Quality work is always done to our vehicles in the service department. Their finance team is wonderful. Their sales team is to in all of the upstate. Quality work is always done to our vehicles in the service department. Their finance team is wonderful. Their sales team is top notch and will make sure you get exactly what you want, every time. 10/10! More
by DanielleL
Employees Worked With
January 24, 2026
I have always had a great experience dealing with Carlton Motorcars. Greatest customer service you will experience. Motorcars. Greatest customer service you will experience. More
by danpasui
January 22, 2026
Chad Gossett offered personalized, customer-focused, attentive-to-detail service in a respectful manner. He was timely in his responses, attentive to my requests, and responsive to my concerns. Within a attentive-to-detail service in a respectful manner. He was timely in his responses, attentive to my requests, and responsive to my concerns. Within a few short hours of my initial contact, he not only worked out the financials of my new car, he picked me up and transported me to the dealership to finish the paperwork and drive my Mercedes home. It was a stellar experience from beginning to end. More
by CassTown
Employees Worked With
December 26, 2025
Trent was very attentive, listening to our wants and needs, in helping us to make an easy decision. We definitely are recommending Trent and the Carlton dealership. needs, in helping us to make an easy decision. We definitely are recommending Trent and the Carlton dealership. More
by Peter
Employees Worked With
December 23, 2025
The entire team of Carlton Motorcars was phenomenal. They patiently showed us several cars until we were certain we had found the right one. They patiently showed us several cars until we were certain we had found the right one. More
by Kevin
