"Car buying is a pleasure at Carlton Motors"
Normally car buying can be stressful and unenjoyable. However, at Carlton Motors, they do everything they can to make you feel at ease, not pressured, and most important, they listen to what you want and need. Needless to say their cars are wonderful. However, just as important, their people are too. Brian, Robin, and David are excellent. I highly recommend Carlton Motors.
"Excellent Experience Unlike Most Car Dealerships"
My wife and I decided to order a 2018 Mercedes GLC 300 so we visited two MB dealerships within 60 miles of our house and chose Carlton Motors. We called ahead for an appointment and as soon as we walked inside we were greeted by Robin Rollins with a big smile, a sincere handshake and an enthusiastic welcome to Carlton Motorcars. Next he presented Kristina with a long stem rose which made us feel special.
My wife already knew how she wanted to build our new car and Robin filled out the order explaining the various options which made the process go smoothly. Over the next couple of months Robin kept us informed of the progress in our new car build and on October 15th our new Mercedes arrived at the dealership. We went to pick up our new car the next day and Robin spent about two hours giving us a tutorial on how to use all of the new technology on the car.
Our overall experience was superb compared to all of the other dealerships we have purchased cars from over the past 40 years. We are so glad that we are now part of the Carlton Motorcars family.
Mike & Kristina
"Carlton Motors is the place to buy your Mercedes!"
It is so much fun to go to Carlton Motors. Robin Rollins is welcoming ,knowledgeable, and straight forward. He gave us wonderful advice, and he was so patient in explaining all the new technology. It was a pleasure doing business with Robin and Carlton Motors.
"very pleasant experience "
Did not pressure. Listened to my needs and concerns and made recommendations. Happy with the way he handled the purchase. Insured we got the car we desired.
Very nice gentleman! would purchase from him again.
Other Employees Tagged:
"my experience at Carlton Motorcars"
I would have to say that in my 50 plus years purchasing automobiles that this was possibly the best experience I have ever had. Robin Rollins was a pleasure working with. He was top of the line and so helpful. Had not purchased a Mercedes before but glad I did.. most dealerships I have purchased from before made it so hard but not Carlton and Robin. Thanks guys
Other Employees Tagged:
Brian was very helpful also
"Excellant" ,my visit was great! Very professional looking and spoke to me with integrity. Will continue to visit this dealer because of the way I was treated. Keep up the good work.
"Perfect welcome, quick delivery, "
Had a wonderful experience and I got what I wanted in a car. Wonderfull car , nice service and excellent sales person, I enjoy this experience
"Recommend Carlton Motors"
The entire dealership worked to help me find the car I wanted. I would not hesitate to recommend this dealership to anyone. This is the second car I have purchased here. Pablo Goycochea is always knowledgeable and helpful. I could not be more satisfied with my purchase.
"Experience from beginning to end"
- Susan, not an SUV
The salesman was excellent. He was very helpful and knowledgeable. His follow up was great!
The carrier they use to deliver cars was not up to speed. The delivery date was inaccurate because of the bad information given to the dealership.
The car was delivered to me by the salesman who, again, was very helpful familiarizing me with the car. I would buy from them again.
"Mr. Rollins and the Mercedes team"
Mr. Rollins and everyone was so helpful! This is our first Mercedes and I believe it to be our best car buying experience. From the moment we came on the lot until we left with our new vehicle, Mr. Rollins and staff were very personable and helpful. We love our new vehicle!
We would recommend Carltons as a great place to purchase a vehicle.
Treasa & Barry Bagwell