Carlton Motorcars

Both men were totally professional. My wife and I were treated with great respect. Everyone answered all inquires about the car we bought. I would recommend others who would want to buy Merecedes. treated with great respect. Everyone answered all inquires about the car we bought. I would recommend others who would want to buy Merecedes. More

This car buying experience was the easiest and most pleasant one I have ever had. No pressure but plenty of attention. Pablo knows his business, and I felt very comfortable with my decision. I would pleasant one I have ever had. No pressure but plenty of attention. Pablo knows his business, and I felt very comfortable with my decision. I would have no hesitation recommending him and this dealership. More

First contacted Sean by phone about a 2011 E550 Mercrdes that I had seen online at the dealership, he did a very good job discussing the vehicle with me over the phone and invited me drop by to view it. I w that I had seen online at the dealership, he did a very good job discussing the vehicle with me over the phone and invited me drop by to view it. I went to Carlton Motorcars the next day and took a test drive, loved the car and closed the deal. I was sold on the car, Sean and the dealership. It was a very pleasant experience and I would rate the overall visit and transaction as A NUMBER ONE !! More

I had been looking for a Mercedes CLS550 for some time, and found it at Carlton Motorcars in South Carolina. I phoned and spoke to Ric Canova, whom represented the dealership. He was professional, polite, and found it at Carlton Motorcars in South Carolina. I phoned and spoke to Ric Canova, whom represented the dealership. He was professional, polite, answered my questions and concerns, and made the transaction painless. I am very pleased with his service, and highly recommend this dealership. More

Pablo was Excellent through the entire process starting with finding the vehicle I wanted to keeping me informed with the financing process. I have purchased several vehicle's before but this is the fir with finding the vehicle I wanted to keeping me informed with the financing process. I have purchased several vehicle's before but this is the first experience I've had with such a wonderful sales person. Not only is Pablo a GREAT salesman he's a gentleman and very knowledgeable of the vehicle's he sale. MY EXPERIENCE WAS SUPERB !! More

I was not in the market for a car but stopped by to look at a Mercedes Benz. John Armstrong came out to meet me but simply introduced himself and told me to look around and to please come see him if I need at a Mercedes Benz. John Armstrong came out to meet me but simply introduced himself and told me to look around and to please come see him if I needed any further assistance. There was no pressure at all during the initial visit. Once I had selected a car, I came to John and told him the numbers I was expecting regarding a lease (term and monthly payment). He and the general sales manager, William Duke, presented me with initial numbers that did not meet my terms but they never pressured me into making a purchase. I subsequently visited the dealership three more times over the span of a month. Each time John and William came closer to my terms but again I had to decline their offers and we did this amicably as business should be done. Never was there any pressure or anything other than the forthright presentation of the offer. On my final visit, we were able to come to acceptable terms and I made the purchase. Again, an exceptional, straightforward experience. I felt that I received an exceptional deal on an exceptional automobile. More

Excellent service. Very good, personable and helpful salesman. We use this dealer primarily for its outstanding service department, but the sales experience was surprisingly good. We have been actively salesman. We use this dealer primarily for its outstanding service department, but the sales experience was surprisingly good. We have been actively recommending Carlton to everyone possible for several years, and our latest experience just reinforced our good feelings for the dealership. More

Very professional -did not pressure-everyone in the showroom was very friendly including the owner. If I could afford a Mercedes I would definitely buy from this dealer. showroom was very friendly including the owner. If I could afford a Mercedes I would definitely buy from this dealer. More

I was greeted warmly, given excellent information on the SUV I was interested in, the negotiations and transaction were all within one hour, and I am a very happy customer! This is my second experience pur SUV I was interested in, the negotiations and transaction were all within one hour, and I am a very happy customer! This is my second experience purchasing from this dealership in the past 3 years and I highly recommend them. More

My expereince at Carlton Motorcars was a very pleasant one especially with my sales associate Mr Wille Fields. He was very friendly, kind, sincere, and made me feel very comfortable with my purchase and one especially with my sales associate Mr Wille Fields. He was very friendly, kind, sincere, and made me feel very comfortable with my purchase and throughout the whole process. By the way, the rose they give you is a great touch as well. This was one of the best and least stressful car buying experiences I have ever had. Mr Fields continued to offer his services by following up with me after my purchase. During the purchasing/negotiation phase Mr Fields helped me arrive at a monthly price that would work for me and suit my budget by speaking with the finance staff to ensure I got the best possible deal. I usually always pre-qualify and get my own financing prior to purchasing a vehicle, but in this case I went with the offer the dealership was able to work out for me with the bank. I never felt rushed or pressured. He gave me the time and attention needed to purchase my ML 350. Mr Fields made the entire process simple and easy. Along with my test drive he also reviewed the features of the vehicle with me in detail. During my time at the dealership I met Mr Carlton who presented me with two small gifts. He was very polite as well. I have nothing but good things to say about this dealership and would recommend friends and family to do business here. As for me, as long as they offer this type of impeccable sevice I will continue to go back again and again. More