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Carlton Motorcars - Service Center

Greenville, SC

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40 Reviews

40 Reviews of Carlton Motorcars - Service Center

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July 04, 2021

Last visit was excellent, Sammy's service experience was pleasant and on time. No problems car was clean and correct and all questions ans. Thanks Dean Wisler More

by ilwizx@charter.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Carlton Motorcars responded

Mr. Wisler, Thank you for this wonderful 5-Star review. I will be sure to pass this along to Sammy. We are pleased you had a great experience, and are confident we can continue providing excellent service to you for all your Mercedes-Benz needs.

June 21, 2021

Sammy Hood is an asset to Carlton’s Service Department. He is one of the reasons that I have brought my cars to Carlton’s Service Department for the past 17 years. He is also one of the reasons that I am More

by Smallsbh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Carlton Motorcars responded

Thank you for the 5-star review! We'll be sure to pass along your feedback to Sammy! Cheers!

June 17, 2021

Carlton Motorcars provided outstanding service for my Mercedes ML-350 SUV and GLA-250. Sammy , my Service Advisor, is excellent and his attention to detail is superb. More

by SC Marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Carlton Motorcars responded

Thank you for the 5-star review! We'll be sure to pass along your feedback to Sammy! Cheers!

June 16, 2021

Your service continues to be excellent .Both my wife and Your service continues to be excellent . Both my wife and I have Mercedes Benz cars and Fatima has been a great asset. We used to have Justin Steve More

by rulemos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FATIMA
Jun 16, 2021 -

Carlton Motorcars responded

Thank you so much for the review and kinds words. All the best!

June 15, 2021

First class dealership with first class service. Been First class dealership with first class service. Been through 7-8 MB`s with Carlton... Never changes...continuity is the key. Expect the More

by terrijack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Eckhardt
Jun 16, 2021 -

Carlton Motorcars responded

Thank you so much for the kind words and 5-star review!

June 15, 2021

The entire team from sales to service is top notch. Wouldn’t go anywhere else in Greenville, SC. Tyrone Chapman is mire than a sales person, he is customer first oriented and a try brand ambassador. Fa More

by Tpdunning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Knutti, Scott Gordon, Cary Eckhardt
Jun 16, 2021 -

Carlton Motorcars responded

Thank you so much for the 5-star review! We'll pass you feedback along to the whole team!

May 12, 2021

I took my vehicle for a very expensive service repair, Scott Gordon took very good care of me. The service tech was very methodical in the way he conducted the repair and now vehicle runs like new thanks More

by ddays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gordon
May 12, 2021 -

Carlton Motorcars responded

Thank you for your 5-star review. It was our pleasure helping you. We'll be sure to let Scott know to keep up the good work! Have a great day!

May 11, 2021

I own Mercedes-Benz vehicles because of the service from Carlton Motorcars. Quality service done right the first time. Nine models over 15 years from C to S class - always first class. More

by dougbrown167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Carlton Motorcars responded

Thank you, thank you, thank you for the kind words and your continued business. We'll be sure to pass this along to Sammy Hood.

May 11, 2021

Carlton Motorcar is committed to continuing excellent service which keeps my MB operating at peak performance. Their knowledgeable and courteous staff are second to none. I have that confidence that my M More

by kheitman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Eckhardt
May 11, 2021 -

Carlton Motorcars responded

Thank you for the great review. We're happy Cary and Sammy were able to take care of you!

May 11, 2021

Have used this dealership for the past five years and always fine them friendly and knowledgeable. Should we decide to purchase another Mercedes, this is the dealer that I would pick. More

by egrant48
Recommend Dealer
Yes
Employees Worked With
Cary Eckhardt
May 11, 2021 -

Carlton Motorcars responded

Thank you for the kind words and review! Cheers!