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Carma Automotive Group
Duluth, GA
215 Reviews
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Showing 215 reviews
April 27, 2017
Purchased two vehicles - great experience! We had a great experience with Carma. They had the type of cars we were looking for and at decent prices. We needed to buy two cars. The cars were cle We had a great experience with Carma. They had the type of cars we were looking for and at decent prices. We needed to buy two cars. The cars were clean and running great. Shelby listened to us and helped find the right cars for us. She was pleasant and easy to work with. If we need to buy another car in the future we will use Carma Automotive Group again. More
by Brian and RaeLena
Employees Worked With
Shelby Bartlett
Helpful April 25, 2017
Exceeded my Expectations This is the second car I have purchased for my wife from Carma Automotive group in the last 18 months. I was happy to come back because we had a great This is the second car I have purchased for my wife from Carma Automotive group in the last 18 months. I was happy to come back because we had a great experience with our first car. We initially met with Shelby and she was very friendly and helpful. We negotiated a very fair price with the owner Greg and bought the car that day. The car had a couple of issues that they agreed to fix prior to us taking delivery. During that time there was excellent communication from Shelby and Greg about the progress. When we went to pick up the car it looked fantastic and my wife was very happy. As a "car guy" I can say that this dealership does stand out above the crowd with its inventory and customer service and I appreciate it. More
by ScottandCindy
Employees Worked With
Greg Mellott (Owner), Shelby Bartlett
April 23, 2017
Great Experience I recently purchased a car for my daughter at Carma, and the entire process went extremely smooth. I arrived at the dealership late in the afternoon, I recently purchased a car for my daughter at Carma, and the entire process went extremely smooth. I arrived at the dealership late in the afternoon, and several hours later, my daughter and I was out the door with a brand new car. The entire staff was friendly and courteous. I would definitely recommend Carma, Shelby and the rest of the team there if you are in the market for a used car. More
by tracy.busbee
Employees Worked With
Terrance Robinson, Shelby Bartlett
April 20, 2017
Bad business practices to say the least Would give multiple negative stars if possible. At first although not greeted by anyone when entering for my appointment, I was extremely pleased with Would give multiple negative stars if possible. At first although not greeted by anyone when entering for my appointment, I was extremely pleased with my interaction with Shelby when she came from a back office. She helped every way she could it seemed to ensure I was satisfied. But a few weeks after having the vehicle a engine light appeared on the dash and I received a call from a manager Derri, asking for more money. After reaching out to the finance company, I was told the dealership misrepresented my information which meant they got less money & were trying to recoup the difference from me but I owed them nothing. A few weeks later(on a Sunday) the same manager called again for money and insisting that I come to the dealership to redo my paperwork, that they had a new finance company. I told him that was not possible I live 3+ hrs from the dealership, which they knew when I made my purchase. I called my finance company on Monday and was told not to go back they were trying to scam me for more money that our deal was done. Now months later they did not file the paperwork correctly in order for me to register the car. My temp tag has expired and after 2 days of giving me the run around between them and the dmv only to find out it's there fault. The person claiming to be a manager Melissa, who pretended to be helpful to start & informed me this was her job, refused to speak with anyone at the dmv even when I called on 2 separate phone placed on speaker phone so they could hear each other. She told me "didn't have time for this" that "she no longer liked me" and hung up. I called back insisted on a manager that could help me , she claimed they were all busy and hung up again. Then she calls back trying to be nice tells me "there's discrepancies with my application, how much do I make" I told her we needed to deal with one problem at a time and I needed a valid tag to which she again mentioned the money they wanted and told me they would attempt to repossess the vehicle if I don't cooperate. I said you didn't have time for me so please have someone call who can help me and hung up. I did everything I was supposed to, provided everything that they asked for and now have a car I can't legally drive because they won't do their part. The dmv said the packet they received had my info along with 2 other customers ALL the info was incomplete and they cut checks for less than the fees required for titles and registration so it had to be returned. Shelby was an AWESOME sales person she deserves to be somewhere eles but everyone else encountered have been horrible and dishonest. Don't walk Run from this place. More
by Ashley Foskey
Employees Worked With
Melissa (identified herself as a manager), Derri Morton, Shelby Bartlett
April 19, 2017
Carma Automotive is very easy to work with. Their cars are typically from Florida, so there is no worry about Northern cars with rust. We had been driving all over G is very easy to work with. Their cars are typically from Florida, so there is no worry about Northern cars with rust. We had been driving all over Georgia, trying to find a used car for our son in a reasonable price range, and most dealerships were priced a bit high for the models offered -- the value was not there. Carma had what we wanted, at a fair price, and we were in and out in no time. Shelby was a pleasure to work with. Their hours are extensive, making it easy for busy people to shop outside working hours. More
by Carmom
Employees Worked With
Shelby Bartlett
April 18, 2017
Excellent The process was very easy and Shelby was great! She made everything fast and easy for me.Everyone that worked in the dealership was very friendly and The process was very easy and Shelby was great! She made everything fast and easy for me.Everyone that worked in the dealership was very friendly and greeted me when I walked in the door. More
by fab54ever2
Employees Worked With
Shelby Bartlett
April 04, 2017
Bad business Be very careful about this place, you might get lucky or you might not, like me. I would say the way this place runs is borderline fraudulent. I was Be very careful about this place, you might get lucky or you might not, like me. I would say the way this place runs is borderline fraudulent. I was sold a pre-certified car which started manifesting issues on the way back home. I called the next day and was told to come back so their mechanic can take a look. He hooked it to a computer and glared at it for 20 minute with the conclusion of nothing wrong... They promised to schedule another appointment with another mechanic but never did so. After calling numerous times I finally got thru only to be told to schedule the appointment myself.... I eventually took the car to the actual dealer to get it squared out and had to pay out of my pocket. Carma Auto would not stand behind the pre-certification, they filter incoming calls, would not let me talk to the owner and do not return calls.! At the very least, they are running a shady business, however, I feel that there is grounds for legal action. More to come... More
by H
Employees Worked With
Derri Morton, Shelby Bartlett
April 01, 2017
Carma Automotive Corp I was very pleased with my visit. The representatives were very helpful and I am very pleased with my purchase. Thanks to Avery and Terrance! Keep I was very pleased with my visit. The representatives were very helpful and I am very pleased with my purchase. Thanks to Avery and Terrance! Keep up the good work! More
by Cherryl
Employees Worked With
Avery Heyward, Terrance Robinson
April 01, 2017
07 Mitsubishi Eclipse Worked with Avery, very knowledgeable salesman..worked with me to get close to the monthly payment I wanted. Gave me advice on the vehicle and suggest Worked with Avery, very knowledgeable salesman..worked with me to get close to the monthly payment I wanted. Gave me advice on the vehicle and suggestions on ways to build my credit. More
by Jazzie
Employees Worked With
Avery Heyward
March 31, 2017
Very friendly Walking in we were immediately greeted by Shelby, which was nice. We thought she would be like other salesman we've dealt with who were rude and pushy Walking in we were immediately greeted by Shelby, which was nice. We thought she would be like other salesman we've dealt with who were rude and pushy. But Shelby proved us wrong, friendly and wasn't a bullcrapper. We got the vehicle we wanted, and even though it needed a new sensor and alternator we still would purchase it because who's kidding old cheap cars for teenagers ain't gonna be perfect . 10/10 would still go there for future purchases. More
by CPC88
Employees Worked With
Shelby Bartlett
