
Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Caveat Emptor Verbally promised splash guards....Drove 2 hours........No deal (Thanks Dave). Beware of proper oil being used, as manual for Ram 1500 calls for 5w-20 Verbally promised splash guards....Drove 2 hours........No deal (Thanks Dave). Beware of proper oil being used, as manual for Ram 1500 calls for 5w-20. They used 5w-30......at least twice in 11,000 miles. Leaves me curious as to the credentialing of service department staff. I bought it because I liked the truck, but it was only a "fair" price. There are also concerns by my current PA Dodge dealer as to whether or not a recall was handled properly since the horn does not work most of the times it is pressed. The questionable recall servicing was completed by Carman. Also, it took me 5 minutes to write a $22,000 check, 1 day for it to clear and about a month for me to get the title sent to me in Pennsylvania. This, in my opinion, calls to question the financial stability of an organization. More
Awesome Experience from a Guy who Hates Buying Cars The Whole Buying Experience was a game changer as i have had such bad Experiences in the past when going to Car Dealership the Guys there are very hon The Whole Buying Experience was a game changer as i have had such bad Experiences in the past when going to Car Dealership the Guys there are very honest and helpful from Salesman Ryan M O'neal to Manager Bob Weiss and Finance Guy John Mayberry made buying a New car Fun and a Pleasure Carman Jeep Wilmington wil def get my 10 Rating and Kim in the Internet Dept is Awesome She deserves part of the Sales Commission She is Very nice and Helpful Def will go back again and Recomend top 10%%% More
Unprofessional dealership The lack of respect and professionalism I experienced at this dealership was horrendous. I have never been treated so poorly from a company I had rec The lack of respect and professionalism I experienced at this dealership was horrendous. I have never been treated so poorly from a company I had recently purchased a car from. Because of their incompetence, I was put into an awful situation that should have never happened. Their lack of knowledge and organization was blamed on me. In reality they made the mistake and instead of owning up to it, they decided to try to put the blame on me. I will never recommend this dealership to anyone. More
Grand Cherokee Purchase I recently visited Carman to purchase a Jeep Grand Cherokee. The staff was very friendly, welcoming, and knowledgable. I had a positive experience a I recently visited Carman to purchase a Jeep Grand Cherokee. The staff was very friendly, welcoming, and knowledgable. I had a positive experience and would recommend the dealership to others More
Knowledgeable salesmen A month ago I purchased my first Jeep Grand Cherokee with the help of Anthony Brown. He impressed me with his knowledge of the vehicle but I wanted to A month ago I purchased my first Jeep Grand Cherokee with the help of Anthony Brown. He impressed me with his knowledge of the vehicle but I wanted to drive the Jeep for a month before I posted to see if everything he said was correct. Spot On Anthony! Thank you Anthony for your guidance, and thank you Carman for locating the exact vehicle I desired and having it for me the next day. More
Superior We started buying cars years ago from this dealer and the superior customer service that this dealership provides has not changed. On the day of my fi We started buying cars years ago from this dealer and the superior customer service that this dealership provides has not changed. On the day of my first personal purchase, but the second car I have ever bought from this dealer all of my fears were settled by two gentlemen, Dave and Bob. To start, Bob made sure that I was getting an affordable car that was also giving me the most for what I was paying for. I felt no pressure working with him! Soon afterward I had the opportunity to work with Dave who made sure my paperwork was done correctly and did not skip a beat on telling me everything I needed to know about my new car. At the end of my experience I walked off a happy car owner of a 2016 Dodge Dart GT. I will always come back here to buy cars from Dave and Bob! One again I was steered in the right direction to make another phenomenal purchase. More
Out of his way to help us. Dave and Joe gave us exactly what we wanted for the price we wanted. They went above and beyond and we will absolutely go back in the future to buy o Dave and Joe gave us exactly what we wanted for the price we wanted. They went above and beyond and we will absolutely go back in the future to buy our cars.. Thanks guys! More
I great My salesman was great and very easy to deal with I will be calling him soon when I trade my wife car in very nice to deal with My salesman was great and very easy to deal with I will be calling him soon when I trade my wife car in very nice to deal with More
New car purchase Great buying experience overall!!! They worked with me on getting a a price with which I was comfortable with...No hassle on buying a car..If your loo Great buying experience overall!!! They worked with me on getting a a price with which I was comfortable with...No hassle on buying a car..If your looking for your next ride Carman is your place to go for your next vehicle. More
Customer appreciation. Excellent customer relations. This Dealership was very respectable and worked with me to get my new Jeep Wrangler Unlimited. Salesman Mike and Manager Bob were courteous and paid a This Dealership was very respectable and worked with me to get my new Jeep Wrangler Unlimited. Salesman Mike and Manager Bob were courteous and paid attention to what I wanted and could afford. They were never pushy and respected my wishes. Great experience. Myself being in the retail industry, I appreciated their commitment to customer satisfaction. More