
Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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It was nice not to do the runaround! Everything was so easy here - there was no back and forth haggling and they were very nice people. The Wrangler looks great and we were really happy w Everything was so easy here - there was no back and forth haggling and they were very nice people. The Wrangler looks great and we were really happy with the shopping experience. See Mike Brooks! More
Great experience I truly enjoyed working with Anthony and Joe on the purchase of my Cherokee. I would highly recommend each of them as they are very genuine guys who w I truly enjoyed working with Anthony and Joe on the purchase of my Cherokee. I would highly recommend each of them as they are very genuine guys who want to help. I appreciated their accommodation and open communication. More
Impressed It's been over 20years since I've bought a truck from Carmen. Reason being I had a horrible experience with them. I recently saw that they had the exa It's been over 20years since I've bought a truck from Carmen. Reason being I had a horrible experience with them. I recently saw that they had the exact truck I've been looking for so I figured I'd give them a second chance. This time it was a completely different experience. They were very customer service oriented and went out of their way to get me into my new truck. Thanks for erasing a bad memory Carmen.👍🏻👍🏻 More
Dave S is the Man! Dave S is great to work with...down to earth and not your typical "car salesman". Someone you actually felt you could trust. I purchased a new Ram 2 Dave S is great to work with...down to earth and not your typical "car salesman". Someone you actually felt you could trust. I purchased a new Ram 2500 which he had to personally drive to VA to pick up for me. Drove there, back, had cleaned, and did delivery all same day! LOVE the truck! More
Carman and Joe Triboletti keeps our business running Joe Triboletti and the Carman team have supplied our two businesses Banks Industrial Group (www.banksindustrial.com) and Repair Technology (www.belzon Joe Triboletti and the Carman team have supplied our two businesses Banks Industrial Group (www.banksindustrial.com) and Repair Technology (www.belzonareptech.com) with multiple vehicles to keep our fleet up and running. We get great pricing and unbelievable customer service. The attention to detail in meeting our needs is unmatched. John Mayberry went to extraordinary lengths to help us work through a financing issue. Thank you Carman, John and JoeTrib! More
Very poor service response I took my 2012 Fiat in to have the skid plate repaired. It is obvious that the damage to the skid plate occurred during an oil change or other servic I took my 2012 Fiat in to have the skid plate repaired. It is obvious that the damage to the skid plate occurred during an oil change or other service at this dealership as the car has never been serviced anywhere else in nearly four years. I was informed of this damage at Valvoline where I took the car for a routine oil change in that I could not wait the nearly two weeks for an appointment at Carman. Carman refuses to own up to this damage and would charge me $200 for the repair. I will now have to seek Fiat service elsewhere. I cannot remotely recommend Carman service for even the most minor service. More
Great I had a very good experience! Anthony worked with me to get my payments where I wanted them. Very happy with my new Jeep Patriot! I had a very good experience! Anthony worked with me to get my payments where I wanted them. Very happy with my new Jeep Patriot! More
Awesome My experience at carman was awesome from the moment I walked through the door. The whole team worked together to get me in the vehicle of my choice. My experience at carman was awesome from the moment I walked through the door. The whole team worked together to get me in the vehicle of my choice. Everyone was very friendly. I would recommend anyone to come here for their next vehicle. I bought the first new car from Carman back in 1999 and had a great experience then. if your looking for a new or used vehicle go see the great team at Carman and they will try their best to get you in the vehicle of your choice. More
Wonderful Experience!! Everyone was so helpful, and worked hard to get me the best deal possible on an awesome new Jeep Cherokee! It was like somebody pressed the easy butto Everyone was so helpful, and worked hard to get me the best deal possible on an awesome new Jeep Cherokee! It was like somebody pressed the easy button for me. Overall wonderful experience and top of the line customer service! More
Called me, then made fun of me when I went in Guy called me while I was at work this morning wanting to set me up an appointment to come in and finance a truck. After work I go in and meet with M Guy called me while I was at work this morning wanting to set me up an appointment to come in and finance a truck. After work I go in and meet with Mr. Brooks, nice guy and he asked a few questions. I gave him all the correct answers and even told him that my credit was shot. He continues to take in my info and then tells me that he's gonna talk to the finance manager. While sitting and waiting I over hear the 2 guys talking and the manager says to brooks that no way are they gonna help me, laughs and says that my credit is xxxx. This is right out in the main lobby. Then tells him that they wouldn't even give more then 500 dollars for my truck as a trade in. Brooks returns with the excuse that they have nothing that fits what I want and if something comes in he will contact me. Well guess what, I'm no longer interested in buying anything from them. I have worked customer service and that's no way to talk about someone or their way of life, after all you folks was the one that called me remember. On one last note, to the guy that wants to talk about my credit, I could easily make 800 to 1000 dollar a month payments. Credit may not be good but where I come from money talks but you didn't give me half a chance. Best of luck to the dealership, I think you need a few more people just like him driving your business. The review at the bottom is just about brooks, wish I would have got the name of the finance guy. Dusty More