
Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent Service All The Way Through The Process Tom and Jeremy were very helpful in our replacement of our previous Fiat with a new one. They listened very carefully to what our issue and concerns w Tom and Jeremy were very helpful in our replacement of our previous Fiat with a new one. They listened very carefully to what our issue and concerns were and directed us to the appropriate vehicle. When the time came for a decision, they allowed us to test drive the vehicle over the weekend which was extremely helpful to us making a final decision. Since we decided on a vehicle that they did not have in stock, Tom went out of his way to find us the exact vehicle that we wanted and to bring it in for us. We are extremely satisfied with the pricing of the new car, but it was the service that went above and beyond for us, from beginning to end. Thanks to Tom and Jeremy for making this purchase so easy for us. More
Salesman My husband and I had been looking for a truck probably for over a year. We were looking at Ford's, Chevy's as well as Dodge. Finally found one at thi My husband and I had been looking for a truck probably for over a year. We were looking at Ford's, Chevy's as well as Dodge. Finally found one at this dealership and went up and spoke with Michael Brooks. Mr. Brooks was by far the best salesman we have ever had. He truly was there for the customer, doing everything he could to make sure we obtained the best price and everything we wanted in a vehicle. Their office closed at 8:00 and they stayed until 9:30 and they sold the truck to us. We truly believe it would not have happened if it wasn't for Michael Brooks. It wasn't just about making the sale, but making sure we were happy with truck as well as providing us the incentives to keep us where we wanted to be. I will definitely recommend him to many other people (already have) and when I purchased my next Jeep, I will be calling him first. Carman has a gem in Mr. Brooks. More
Poor Customer Servicre Worst service department ever!! Stay away from this entire dealership!! They are the worse it's not worth complaing they don't do anything!! You don't Worst service department ever!! Stay away from this entire dealership!! They are the worse it's not worth complaing they don't do anything!! You don't even hear back from the general manager More
Dream Car Good afternoon everyone, After my father and I have searched many dealerships, there was no other like Carman Chrysler Jeep & Dodge. When walking u Good afternoon everyone, After my father and I have searched many dealerships, there was no other like Carman Chrysler Jeep & Dodge. When walking up to the entrance, Paul immediately greeted us with a warm welcome and asked how he could assist us. After explaining our interests in purchasing a new vehicle, he took a large amount out of his time to help us with our every question. When looking for a new car, one wants to find the best price, so after receiving a bottom line number, my father and I made our way to the next stop. That did not last two long, neither did the one after that. We found ourselves running right back to Carman, not only because of the best deal, but for the overall customer service, honesty, patience, and integrity Paul displayed. Out of all the salesman we encountered during this adventure, Paul was top notch. He enabled me to be able to find and afford a vehicle that I have been wanting for a very long time. I am proud to say that I drove my 2016 4 door white Jeep Wrangler unlimited sport off the lot Monday night. Thank you Carman employees, and especially thanks to Paul for making this happen for me!!! :) - Kelley More
Very Kind People And Amazing Vehicles I went in during a shopping to browse for a new car. I specifically needed one with very good gas mileage. As I was looking around I met Josh and Tom I went in during a shopping to browse for a new car. I specifically needed one with very good gas mileage. As I was looking around I met Josh and Tom and they told me about the Fiat 500 which perfectly met all the requirements that I had. They told me about the gas mileage, deals currently going on, an estimated trade in value for the car I was driving, and answered every question I asked without making me feel pressured. I decided I hadn't shopped around enough (it was the first dealership I went to) and decided to leave and browse a couple more dealerships to see if I liked any other vehicle or dealership as much as I liked that one. Spoiler Alert: Nope. All the other dealerships had nothing I even remotely wanted (vehicle wise or attitude wise). So I went back to here. They were amazing. Helped me out with everything to figure out my financing, even staying late to help finish all the paperwork, despite it being two days before Christmas. They even gave me a IOU for a cleaning since the car cleaners had already closed and when I brought the car back over a week later they got it cleaned. It was a fantastic experience and is a fantastic car. Check this place out if you're looking for a great vehicle and even better people. More
Awesome! A big thanks to Mike Brooks who sold me the vehicle. He made the transaction very easy and worked with me. He went over everything and anything down t A big thanks to Mike Brooks who sold me the vehicle. He made the transaction very easy and worked with me. He went over everything and anything down to the Manuel of the vehicle. Awesome! More
Nice dealer ship, awesome , terrifect We felt as though we were treated as valued customers and not just a number. Jeff was very friendly and was very patient with my granddaughter. We felt as though we were treated as valued customers and not just a number. Jeff was very friendly and was very patient with my granddaughter. More
Get in buy and go out simple is that Wonderful people helpful understanding your needs not greedy.In one word magnific..i am very happy with mr choice.First of all they had my favorite co Wonderful people helpful understanding your needs not greedy.In one word magnific..i am very happy with mr choice.First of all they had my favorite color Burgundy.Every one who wants a new car that's the place carman no other one.Remember that. More
The best Customer Service & deals I have bought 2 vehicles in one year and in that one year i have worked with sales rep, Anthony Brown. He provides outstanding customer service, He l I have bought 2 vehicles in one year and in that one year i have worked with sales rep, Anthony Brown. He provides outstanding customer service, He listens, discusses all options, answers questions and responds with confidence and knowledge of his organization with no pressure to buy. Both times I have left with complete understanding financially and a thorough understanding of the vehicles functionality. The entire staff works together and is friendly, but professional, My Granddaughter said "wow everyone at Carman Dodge is really really friendly ...... I mean really nice and friendly and Anthony is a really nice sales rep". I have found a wonderful group of people that I would recommend to anyone & certainly would not go to any other dealer locally. More
It was quick, easy, and the salesman was great! I went to this dealership since both my husband and I have bought cars there previously. There was no high pressure sales approach used, but rather a I went to this dealership since both my husband and I have bought cars there previously. There was no high pressure sales approach used, but rather a very customer focused salesman that found me exactly what I was looking for. He was very intent on meeting my request, was kind, courteous, and knowledgeable. There is no question in my mind that I will continue to use this dealership in the future. It was a pleasure doing business with Jeff! More