
Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience buying my first new car. Great customer service , very good seller , attentive to detail and patient, Mike Brooks. I highly recommend them . For me it was very pleasant experi Great customer service , very good seller , attentive to detail and patient, Mike Brooks. I highly recommend them . For me it was very pleasant experience. Thanks a lot Mike Brooks. More
Great Service! I had the most wonderful experience at Carmen! Everyone there is very down to earth and honest! Ryan Oneal was professional, knowledgeable, caring, an I had the most wonderful experience at Carmen! Everyone there is very down to earth and honest! Ryan Oneal was professional, knowledgeable, caring, and not to mention adorable! I will always go back to Carmen from this point on! I plan to tell all my coworkers at Discover Card the exceptional service I received! Thank You sooo much! More
Professional, friendly and fun! Ryan's friendly and fun approach really sealed the deal for us. You just get the feeling that he is genuinely excited about his job, and wants to do Ryan's friendly and fun approach really sealed the deal for us. You just get the feeling that he is genuinely excited about his job, and wants to do whatever it takes to make his customers happy. We started our research for our Jeep Wrangler Sahara Unlimited on line, and then initially ended up at a dealership closer to where we live. We ended up not buying at that dealership because we just didn't trust that they had our best interest at heart.... and then we went to Carman and met Ryan! So happy we did! Ryan, Joe and Neil really were awesome from soup to nuts! More
Maitenance I have to say that the service and schedule of your vehicles purchased from Carmen has been excellent. I receive a reminder call to schedule needed s I have to say that the service and schedule of your vehicles purchased from Carmen has been excellent. I receive a reminder call to schedule needed services and after the service I receive a call asking how my experience was. I really appreciate this kind of attention to service and detail as I frequently have a very busy schedule myself. I want to also mention how fast I receive my vehicle back. Needless to say I am very impressed and would recommend this dealership to all my friends. More
was very very impressed The experience with my sales rep (David L. Steller Sr) was superb. The attention to detail was awesome. I really appreciate all the hard work he put i The experience with my sales rep (David L. Steller Sr) was superb. The attention to detail was awesome. I really appreciate all the hard work he put in to finding me the car I wanted even when he was away on vacation. Thank you all again for you attention to detail (David L Steller Sr, Robert Weiss, and Neil Springer) ---Jeff Evans More
Service Desk I dealt with Chris Southard at the service desk. He was extremely polite and really cared about my issue! He took great pains to explain the situati I dealt with Chris Southard at the service desk. He was extremely polite and really cared about my issue! He took great pains to explain the situation to me so that I had a complete understanding of my issue and the means they took to correct it. I think that is highly commendable considering most women are "sitting ducks" when it comes to automotive shops. Definitely a plus in my book! More
Work covered by warranty & done well The Service Department was exactly what I had hoped would be there for me when I bought my new car and its warranty several years ago. When one o The Service Department was exactly what I had hoped would be there for me when I bought my new car and its warranty several years ago. When one of the car windows would not close in a week of frequent heavy rain, I was worried about getting the repair right away. The Service Advisor and techs worked me into the schedule and fixed the problem under warranty the same day that I called. I liked the way they communicated, too. Having shuttle service also helped me. More
An enjoyable experience in buying a car. It was a pleasure working with Mike Brooks to find the perfect vehicle for our family. He made the experience enjoyable and hassle free. The used ca It was a pleasure working with Mike Brooks to find the perfect vehicle for our family. He made the experience enjoyable and hassle free. The used car manager, forgive me I forgot his name, was very professional and fair with the pricing of the vehicle. Also, the financial officer was very professional, polite and knowledgeable. We thank the whole New Castle Delaware Carman team for making our purchase enjoyable. More
Great Service It was my first time getting service there and I parked all the way around back. Mark walked all the way around to get the car for me. It was my first time getting service there and I parked all the way around back. Mark walked all the way around to get the car for me. More
Ordered 2015 Rubicon Hard Rock I was in the market for a new Jeep and sat down with Anthony to do an inventory search and initial pricing exercise. I had orginally intended to purc I was in the market for a new Jeep and sat down with Anthony to do an inventory search and initial pricing exercise. I had orginally intended to purchase a Willy's, but after searching and discovering price difference opted to go with the Hard Rock. We could not find the specific transmission and options in inventory anywhere around and started the build process. Anthony was very helpful and guided us through the selection process. Once the Jeep was delivered, Anthony made sure it was presented to us, as we asked and had it ready to go when we arrived. We sat with both Anthony and then John Mayberry to complete the transaction and it was honestly the smoothest car buying experience that I have had. This is our 4th vehicle purchased from Carman and the first Jeep. They are a professional sales and service organization and I highly recommend them. More