
Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy Peasy! Great transaction. Dave Steller is a no-nonsense straight shooter. After we decided to purchase it was a quick trip in to make the deal and sign pap Great transaction. Dave Steller is a no-nonsense straight shooter. After we decided to purchase it was a quick trip in to make the deal and sign paperwork then picked it up the next day. More
Excellent Customer Service-Anthony was great !!!! My wife and I visited your dealership. Anthony was very helpful,courteous and professional in the manner he worked with us to complete our purchase of My wife and I visited your dealership. Anthony was very helpful,courteous and professional in the manner he worked with us to complete our purchase of our Jeep Cherokee. Many thanks again and keep up the good work !!!!!! More
no haggle Justin was very nice., and we really appreciated not having to haggle over price. It was a smooth and easy process. What we liked was no pressure. Justin was very nice., and we really appreciated not having to haggle over price. It was a smooth and easy process. What we liked was no pressure. More
good customer service I was very glad I ended up at Carmen dealer working with Anthony Brown, he helped me pick out a vehicle I liked and did his best to get the financing I was very glad I ended up at Carmen dealer working with Anthony Brown, he helped me pick out a vehicle I liked and did his best to get the financing I needed... I've never dealt with such a professional that had great customer service skills... More
Purchase of a vehicle Joel Cardona was a good sales person, the purchase of my vehicle was done professionally and handle very quick. Happy and satisfied overall. Thank y Joel Cardona was a good sales person, the purchase of my vehicle was done professionally and handle very quick. Happy and satisfied overall. Thank you... More
Service Appointment The good: because my wrangler is still under warranty, they fixed the broken oil sensor and upgraded my software (not the worthless GPS) at no cost. The good: because my wrangler is still under warranty, they fixed the broken oil sensor and upgraded my software (not the worthless GPS) at no cost. The bad: they opened late and there were two different customers waiting on the side of the highway to drop off vehicles in the morning. When I went in to pick up my jeep I wasn't greeted, wasn't told where the vehicle was and was basically just flatly asked "last name?" And then handed my printout and key with no other words. I don't need a welcoming committee but it was just rude and off putting. I'll be taking my wrangler to the other dealership on Kirkwood Highway next time. More
no hassle Our salesperson worked more than once with my wife looking for the kind of truck I wanted and even built a couple to compare price but then was able t Our salesperson worked more than once with my wife looking for the kind of truck I wanted and even built a couple to compare price but then was able to find almost want I wanted within a short time. Very happy with my new Dodge Ram. More
Wouldn't Go Anywhere Else! Joel Cardona really worked with me to get me into great car and at the payment I was looking for. Joel was very knowledgeable, easy to talk to and ha Joel Cardona really worked with me to get me into great car and at the payment I was looking for. Joel was very knowledgeable, easy to talk to and had a great sense of humor! I couldn’t be happier with the experience. I would definitely go back again to purchase or lease my next car from Carman and recommend this group to friends and family! – Already have! More
Great Experience Just took delivery of a new Dodge Durango and am completely satisfied with the experience. Mike Brooks, the salesman, was enthusiastic, professional Just took delivery of a new Dodge Durango and am completely satisfied with the experience. Mike Brooks, the salesman, was enthusiastic, professional and knowledgable in working with me, explaining the various aspects and features of the car, and answering any and all questions that I had. Questions were promptly answered and I would reccomend Mike and the dealership without reservation More
Ryan was excellent Me and my wifecame in on eastern weekend to look at jeep wranglers. We were approached by a sales person andwe both were not happy with the experience Me and my wifecame in on eastern weekend to look at jeep wranglers. We were approached by a sales person andwe both were not happy with the experience with that person luckily when he went to get the keys to do a test drive he came back with Ryan saying he forgot of an appointment he had and Ryan was going to continue with us. Ryan was awesome we did not feel pressured or like we were just a dollar sign like a lot of sales people treat customers. Due to Ryan I walked away with my dream car a 2015 Jeep Wrangler which when we came we did not have the intentions of buy a new one. However if we were not handed to Ryan we know we would of left due to the other sales persons impersonal and cocky attitude. Ryan called us a week later to see if we were happy and also to see if I bought any cigarettes since the was the deal with my wife I couldn't buy anymore. We came in a week later to buy running boards and Ryan saw us and came over to say hi to us and our kids and made sure we were taken care of as if we were his family. I would recommend Ryan hands down .you have an awesome beneficial employee with Ryan. More