
Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,069 reviews
great friendly service i am from new jersey.i just stopped in to check out some car colors and i was greeted by salesman justin goertz who was very friendly and polite. he i i am from new jersey.i just stopped in to check out some car colors and i was greeted by salesman justin goertz who was very friendly and polite. he introduced me to the general manager joe triboletti both of them were awesome ! i had no intentions of buying a car out of state. they offered me an deal i could not refuse and i bought a chrsyler 300 i realized respecting and caring about your customers is worth more than anything THANKS AGAIN More
My new jeep! I had a wonderful experience at Carmen dealership! They helped get the brand new Jeep Grand Cherokee of my dreams. Everyone was pleasant from the minu I had a wonderful experience at Carmen dealership! They helped get the brand new Jeep Grand Cherokee of my dreams. Everyone was pleasant from the minute I walked in. I want to give a special thank you to Andrew Krueck for working with me and showing me with the ins and outs of financing!! More
Total friendliness and respect! From Al who took me for a couple test drives, to Bob who ran prices for me the next day, to Mike who filled in for Al because he was off, to the finan From Al who took me for a couple test drives, to Bob who ran prices for me the next day, to Mike who filled in for Al because he was off, to the finance guy.....this entire crew worked together as a team. Anything I asked for, including running more prices/rates with other banks and even running a couple of errands for me that had to be handled, was obliged with total respect and courtesy! More
Perfect Purchase My husband resentful purchased a Certified Grand Cherokee in black with all the features that he wanted. He was able to do so because Ryan took all th My husband resentful purchased a Certified Grand Cherokee in black with all the features that he wanted. He was able to do so because Ryan took all that he wanted to heart and followed up when it became available. To me that is top notch sales and service. With that sale came mine! I sent Ryan the exact 2015 Cherokee that I had to have to match my husbands and he not only got it but the entire team at Carmen made sure the I got the best deal! Maintaining my payment however allowing for all the upgrades I wanted. I will recommend Carmen to all I know. More
Loved my salesman A. Brown Anthony Brown wad courteous, respectful and not pushy, being a single mom i don't need extra pressure he was great will recommend to my friends and Anthony Brown wad courteous, respectful and not pushy, being a single mom i don't need extra pressure he was great will recommend to my friends and family. More
Service is great ! Jim is outstanding. He is professional, timely, pleasant and takes the time to go over in detail what you can expect and setting expectations is key t Jim is outstanding. He is professional, timely, pleasant and takes the time to go over in detail what you can expect and setting expectations is key to a great experience. More
Ryan O'Neal We went in "just looking". Three hours later, we left with a great new car. Ryan was the best sales person we have ever had the pleasure to deal wit We went in "just looking". Three hours later, we left with a great new car. Ryan was the best sales person we have ever had the pleasure to deal with. Ryan made the whole experience pleasant. Really enjoyed working with him. More
Over priced !!!!!!!! I took my 2013 Ram 3500 to get oil, oil filter and fuel filters changed. I was not happy with the price they charged me $194.93 in labor to change bo I took my 2013 Ram 3500 to get oil, oil filter and fuel filters changed. I was not happy with the price they charged me $194.93 in labor to change both fuel filters plus cost of filters and oil change for a grand total of $504.72. It cost me less to get a preventative matienance oil change and filters on my Peterbilt C15 Cat. They did a poor job with cleaning up,oil dripped all over under carriage and no floor mats or seat covers. I received the same service at different dealer it was $162.19 cheaper. More
Service staff was friendly & responsive The Service staff was friendly & responsive. Service department would benefit from an expansion (staffing levels) having to schedule over a week in a The Service staff was friendly & responsive. Service department would benefit from an expansion (staffing levels) having to schedule over a week in advance for an oil change & tire rotation is a little excessive. Additionally the waiting area needs an upgrade. Seats were very uncomfortable. The water from the cooler had a chemical taste to it. And the climate control is less than ideal. Maybe I am spoiled but the Price dealership (New Castle) is a very hard act to follow. More
Quick, easy and comfortable I had no ide what to expect from this dealership as I was coming from New Jersey. When Ryan approached us he made me and my boyfriend feed very comfor I had no ide what to expect from this dealership as I was coming from New Jersey. When Ryan approached us he made me and my boyfriend feed very comfortable about the whole experience. I couldn't be happier with the service I recieived at carman. They change the stigma about car dealerships. I didn't feel pressured by Ryan or bob and that should be how it is when you purchase a car. Thank you!! More