Carman Chrysler Jeep Dodge

Best Car Buying Experience Ever Had!!! Wow!!!! There are no words that can describe the experience we had at Carman! Carman and Anthony Brown you have customers FOR LIFE! Last night my b Wow!!!! There are no words that can describe the experience we had at Carman! Carman and Anthony Brown you have customers FOR LIFE! Last night my boyfriend and I went to Holden Dodge in Dover with the intention of purchasing a 2014 Dodge RAM Blacktop Edition. I purchased my current vehicle from the dealership and wanted to continue to do business with them because they are a small, local, family owned dealership that has been in business for many years. We had been to the dealership on multiple occasions and actually got the process going over the phone. We arrived to the dealership at around 5pm with the intention we were going to sign the papers and drive off into the sunset. Well we were totally wrong! The salesman Jim at Holden Dodge was extremely rude and arrogant! Jim made some pretty offensive comments and began to question my financials without knowing my situation (divorced with a credit score of 810). Before the process went further, we wanted to speak with Bill Holden Jr. in regards to his salesperson. To make a long story short Bill Holden Jr., along with a manager basically brushed the whole incident off. That’s when we threw the two kids, ages five and one, in their car seats, grabbed some McDonalds and made the forty-five minute trip to Carman in New Castle. As soon as we pulled into the front of the dealership we were warmly greeted by Anthony Brown. We told him what we wanted and the situation we had just experienced. Carman has the biggest selection (THIRTEEN) we have EVER seen in regards to the RAM Blacktop Edition. Anthony immediately got the ball rolling and provided us with options that were never available or mentioned by Holden Dodge. Anthony was amazing! Anthony got us an amazing deal with the GM Joseph Triboletti, who I might add was just as fantastic as Anthony! Anthony and the GM Joseph Triboletti are not the typical type of individuals you deal with at a dealership. They were so much more. Those two individuals are excellent at what they do and should continue to do what they do! We were impressed on how professional and smooth the transaction was from the beginning until the moment we rolled off the lot. We are so thrilled with our Carman experience; we will be making the forty-five minute trip to have our vehicles serviced there! Holden Dodge has lost life customers and it will be only a matter of time before Holden Dodge will go belly up and be obsolete. We would advise anyone to go check them out, especially if you are a USAA Member because they are a USAA Certified Dealership. They are only one of two USAA Certified Dealers in the State of Delaware and offer additional incentives you would not receive anywhere else. Trust us, you WILL NOT be disappointed! Thank you Carman, Anthony Brown and Joseph Triboletti for OUR 2014 Dodge RAM Blacktop Edition!!!!! More

Thanks Carman I was on the lot for all of 2 minutes, and Michael was right there to answer my questions without hesitation. He worked with me to make sure I got the I was on the lot for all of 2 minutes, and Michael was right there to answer my questions without hesitation. He worked with me to make sure I got the best price I could and the best product for my needs. More

Great team of salesmen Nick and Bob made a great sales experience, worked very hard to meet a deal i wanted and made the whole experience a pleasant hassle free one. Nick and Bob made a great sales experience, worked very hard to meet a deal i wanted and made the whole experience a pleasant hassle free one. More

A Good Experience Matt worked very hard to make sure I walked out with not only the vehicle I wanted, but also the deal I wanted. He went out of his way to get all of Matt worked very hard to make sure I walked out with not only the vehicle I wanted, but also the deal I wanted. He went out of his way to get all of my questions answered and I felt good about my purchase and respected as a customer. This is the 3rd time my husband and I have purchased from the Carman group and probably won't be the last. Keep up the good work, Matt! I'd give Joe a shout-out, but he took my money. Just kidding, he made that a quick, fluid process as well. More

the manager of carman jeep Robert is very rude and arrogant Yesterday,we intended to buy a grand cherokee from this dealer,and we took enough money to buy this car.We were accorded a cordial reception by Bennet Yesterday,we intended to buy a grand cherokee from this dealer,and we took enough money to buy this car.We were accorded a cordial reception by Bennett Merritt.He was so friendly and so nice,introducing a lot of features for us.At the last step,we discussed about the sales price ,while he could not make a dicision about the price,so he asked the manager Robert Weiss.That arrogant manager came to us ,we told him the price we wanted to pay.At that time,he became so impatient and said'no way,you should go and see other dealer's price'.His attitude made us very angry,just like we can not afford that car!!!!!However he just gave us a $1500 off the retail price,even much higher than the website's suggestion price.Do not go to that dealer,They will cheat you for a much higher price than any other dealers like west chester or newark. More

Hard Working Salesman Nick and Joe treated us very well and helped us get the deal we wanted. We would recommend them to anyone looking for a new vehicle. Nick and Joe treated us very well and helped us get the deal we wanted. We would recommend them to anyone looking for a new vehicle. More

Outstanding Service Joel was by far the BEST sales person I have dealt with. His energy, drive, knowledge and genuine compassion is what puts him above the rest. He gave Joel was by far the BEST sales person I have dealt with. His energy, drive, knowledge and genuine compassion is what puts him above the rest. He gave us his educated instructional information but also listened to what we wanted and liked. He was able to find us something we loved. Carman is very lucky to have him and anyone looking for a car is missing out if they don't got to him. We are certainly glad we did!! More

Pleasant experience Anthony is such a good listener and understood my needs as I am handicap.it was a pleasure to do business with him. So helpful and a pleasant persona Anthony is such a good listener and understood my needs as I am handicap.it was a pleasure to do business with him. So helpful and a pleasant personality. You should give that boy a raise , Your finance guy Joe was just as easy and made the whole process pleasurably.as I signed my life away.. I will return to this dealership again. More

Great Experience I am pleased with the way I was treated when I first entered the dealership. Everyone was professional, courteous and knowledgable. The process did no I am pleased with the way I was treated when I first entered the dealership. Everyone was professional, courteous and knowledgable. The process did not take long at all. I have never had that type of service when obtaining a car before. I will be referring this dealership to others. More

JRM28 The salesman was great and helpful in the process of purchasing my used car. I will use them again for the next car purchase and would recommend me th The salesman was great and helpful in the process of purchasing my used car. I will use them again for the next car purchase and would recommend me them to my friends. More