
Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Last spring I moved further south, as a fan of Dodge I searched for the closed dealership to me. Unfortunately it was 40 minutes out of the way and happened to be CARMAN DODGE. The initial visit was pleas searched for the closed dealership to me. Unfortunately it was 40 minutes out of the way and happened to be CARMAN DODGE. The initial visit was pleasant and went well, I purchased a vehicle outright and informed the dealer that I would be back in a couple of days to purchase again. The second visit went ok, it took much longer then expected and I ended up purchasing a "certified used car". That was a joke!!! Since this purchase I have been to the sevice department for transmission issues 3 times and today I will be needing it to get fixed again!!!! When I went to the Sales Manager the third time to inform him of the issue he did nothing to correct the issue, no rental, no refund, nothing. All he did was say sorry there was nothing he could do for me. After I called the corporate office, they informed me that when issues like this arise they picked up the cost minus minor charges ( i paid $50 ). So why couldn't the Sales Manager reach out to a member of his corporate team for a valued customer???? Because he didn't value the customer and didn't wan't to spend the time to show he cared. My last visits did nothing to affect his bonus so I didn't matter. BE CAUTIOUS OF USED VEHICLES FROM THIS DEALERSHIP! CERTIFIED IS JUST A BANNER TO HELP SELL THE PRODUCT. More
comfortable atmosphere, eager to earn business, no hard pressure you gotta buy now approach. jovani gonzalez and bob Weiss wre great to do business with. pressure you gotta buy now approach. jovani gonzalez and bob Weiss wre great to do business with. More
I buy all my cars from this dealership I wouldn't go anywhere else. Great customer service and always friendly. I would def recommend all my friends and family. Joe Tribliotti Is always smiling and ve anywhere else. Great customer service and always friendly. I would def recommend all my friends and family. Joe Tribliotti Is always smiling and very welcoming. More
Very nice dealership, very helpful and friendly staff. Nice variety of colors/options/prices points to choose from. Would recommend to friends and family to purchase a vehicle in the future. Thank you Nice variety of colors/options/prices points to choose from. Would recommend to friends and family to purchase a vehicle in the future. Thank you. More
From the beginning of my experience at Carman they met my needs every way possible. The entire time I was asked what I wanted and it was met. This was my 1st time dealing with Carman and I was extremely impr needs every way possible. The entire time I was asked what I wanted and it was met. This was my 1st time dealing with Carman and I was extremely impressed they didn't waste my time they gave me what I wanted for a reasonable price. Brandon, my sales consultant, even helped me clear out my old car and set up the new one. Everyone was great, I'd recommend them instantly. More
I had a great experience dealing with the sales people at Carman. On the way to work I noticed a 2013 Silverado that cought my and I had to make the call. The receptionist put me on the phone with Jovani and Carman. On the way to work I noticed a 2013 Silverado that cought my and I had to make the call. The receptionist put me on the phone with Jovani and he answered all my questions in a timely fashon. (Kid is in training but has the drive it takes). Thanks Again. More
I had an excellent experience, best I ever had with car buying Shayne was extremely helpful and really listened to me. Tom was willing to work to get the best rate, even when a better offer came in late buying Shayne was extremely helpful and really listened to me. Tom was willing to work to get the best rate, even when a better offer came in late and and we had to redo the contract. I would recommend Carman Fiat to everyone and I am really pleased with the whole experience!!! More
Sales staff was great. Went in on a friday night was impressed with the vehicle but not sure about the price. Shopped around all weekend test drove several saturn vues and i have to say they made me com impressed with the vehicle but not sure about the price. Shopped around all weekend test drove several saturn vues and i have to say they made me come back. Their vehicle was the same price as others dealers older models and when it came to appearance and quality of vehicle theirs was way above of the competition way above. I called Al and asked if he still had it available monday night and told him I was on my way up he had everything ready to go I was in and out thanks to him getting it set up after work and dealerships all weekend I was ready to be done with it all. All the staff was friendly and never pressured to sell me with the usual talk of well you don't know if its gonna be here later, they just let me leave and pray all day monday it didn't sell. Will definitely be back. More
I absolutly loved my experience at Carman Fiat. Shayn and Tom were very friendly and helpful. The envirnoment was inviting, clean and warm. I will defientely be a returning customer. Tom were very friendly and helpful. The envirnoment was inviting, clean and warm. I will defientely be a returning customer. More
Since the time we pulled onto the lot till the time we left... We found this dealership to have top knowledgeable, courteous and outstanding staff. The lot and show room were very clean. The show room was left... We found this dealership to have top knowledgeable, courteous and outstanding staff. The lot and show room were very clean. The show room was very impressive with all the cars that were on the floor. I would highly recommend this dealership to my friends and family. More