Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,408 reviews
At Carmen Ford Lincoln I've had my Windstar serviced there for 11years now and have recieved great service. But this last time my Windstar was on a recall and when i brought it in i was told they didn't there for 11years now and have recieved great service. But this last time my Windstar was on a recall and when i brought it in i was told they didn't know at that time how long they would have it for, it could be many months. So Ron Cully the service advisor which was the one i dealt with for the 11 years i brought my vehicle in to heard about my problem i'm going to have without my van which was i needed for my wife who is disabled and it made it easier to have my van then the car i had to help both of us get around and also i had family members coming to visit and i needed a multi passenger vehicle to pick them up and there luggage not to mention when ever we went some where we all could travel in the van. So Ron Culley took it upon himself to dig deeper into helping me get my van back soon as possible which he did, He to me and my wife went that extra step to assist us in our troubled time Which we can't thank him enough for helping us out. Again thank you Ron Culley for all you did. More
went in to look at about 8pm and they wound up giving me a deal I couldnt resist. Jeff was great. (salesman) Sales mgr was a little pushy, but he was correct in what he was saying about my trade in. Over a deal I couldnt resist. Jeff was great. (salesman) Sales mgr was a little pushy, but he was correct in what he was saying about my trade in. Overall, I left quite happy and made MY decision. Would definitely recommend.... More
Fast service explained problem in detail extremely fast service will go back again thanks to Ron and his attidute. Clean and pleasant waiting area. Provides fresh coffee.It was raing and I was directed ins service will go back again thanks to Ron and his attidute. Clean and pleasant waiting area. Provides fresh coffee.It was raing and I was directed inside never had to get wet. Car receiving are was extremely clean. More
We traded in two vehicles for two pre owned vehicles. We felt our sales rep., Jeff Fedena bent over backwards to make us happy and get our payment where we needed it. We are extremely satisfied with the ser felt our sales rep., Jeff Fedena bent over backwards to make us happy and get our payment where we needed it. We are extremely satisfied with the service and price we received. We are customers for life! More
Staff was friendly and listened to what I was looking for. After a test drive of a vehicle that meet my requirements the price provided was straight forward and in line with the research I had done. I for. After a test drive of a vehicle that meet my requirements the price provided was straight forward and in line with the research I had done. I required that the new vehicle registered in my company name and Carman Ford made the process effortless. The entire process was a pleasant experience. More
It was a pleasure working with Lawrance, He made us feeling at ease and under no pressure. Which is what we were looking for. I think he is a asset to your dealership. Everyone at the dealership was g feeling at ease and under no pressure. Which is what we were looking for. I think he is a asset to your dealership. Everyone at the dealership was great to work with. I have purchased two other cars from this dealership and was pleased with them. More
I had excellent service at this auto body shop. My husbands vehicle had some body damage and needed to be fixed so we choose this shop. We had outstanding service from Pat who greeted us everytime we husbands vehicle had some body damage and needed to be fixed so we choose this shop. We had outstanding service from Pat who greeted us everytime we came in to the shop and was always very helpful. And Gordon who is very knowlegable person, helped us too. I would higly recommend this shop to everyone! Thanks again! More
our purchase of a new vehicle at carmen ford was very good jeff found the car my wife wanted and took a trip to upstate ny. to get it at another dealership.the vehicle had what she wanted on it and a few good jeff found the car my wife wanted and took a trip to upstate ny. to get it at another dealership.the vehicle had what she wanted on it and a few more add-ons. that she was pleased to see on the vehicle. our buying experience was pleasant and not rushed and jeff is an outstanding salesman paying close attention to your needs and the price you want to pay for a vehicle. thank you jeff and carmen ford for such a pleasent buying experience. walt and rosemary More
Everyone at the body shop was helpful,courteous and professional. Service was completed in a timely manner, and we were completely satisfied with the results of the body work on our car. We would def professional. Service was completed in a timely manner, and we were completely satisfied with the results of the body work on our car. We would definitely use them again and would highly recommend them to our friends and family. More
Excellant experience. Second car purchased from that dealer. Salesman was very accomodating and knowledgeable about the car. Looked at the car, drove the car, and took it home that same night. Cam dealer. Salesman was very accomodating and knowledgeable about the car. Looked at the car, drove the car, and took it home that same night. Came back the next day with title to trade-in and a check for the new car. Pleasant experience. More


































