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Carman Ford Lincoln

New Castle, DE

Overview
Employees
Reviews
5.0
1,407 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 50 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2025. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,407 reviews

August 18, 2026

Carmen's did a great job from start to finish. We got a good trade end price and great price on the new vehicle. Very pleased. More

by dhpynede
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2026 -

Carman Ford Lincoln responded

Thank you for your great review! We're thrilled to hear that the Carman Ford Lincoln team provided an excellent experience from start to finish. We're especially pleased that you received a great value for your trade and a price on your new vehicle that you felt good about. Providing a straightforward and satisfying buying experience is always our goal. Thank you for choosing Carman Ford Lincoln. We truly appreciate your business and hope you enjoy every mile in your new vehicle. Carman...Driven by the Best!

August 18, 2026

Friendly, knowledgeable and professional from the phone call to the sales floor through the finance and finally the detail in the car. More

by The Dude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The detail guy
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Aug 18, 2026 -

Carman Ford Lincoln responded

Thank you for your wonderful review! We're delighted to hear that you received friendly, knowledgeable, and professional service throughout your entire experience at Carman Lincoln—from your initial phone call and time with our sales team to financing and the final detailing of your new vehicle. Providing a seamless experience from beginning to end is exactly what we strive for. Thank you for choosing Carman Lincoln. We truly appreciate your business and hope you enjoy every mile in your new Lincoln. Carman...Driven by the Best!

August 17, 2026

Great experience with Gary and Carman Lincoln. We found the exact color/options we wanted after looking all over. More

by kanorfleet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 17, 2026 -

Carman Ford Lincoln responded

Thank you for your wonderful review! We're thrilled to hear that Gary and the Carman Lincoln team provided you with such a great experience. Finding the perfect vehicle with the exact color and options you wanted can take some searching, and we're so glad we were able to help make it happen. We truly appreciate you choosing Carman Lincoln and hope you enjoy every mile in your new Lincoln. We look forward to serving you again in the future. Carman...Driven by the Best!

July 06, 2026

This was a return visit when we needed another car. Our experience has always been first class with Carman Ford and especially with Vince, our salesperson. Highly recommended if you are in the market! More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Carman Ford Lincoln responded

Thank you for your wonderful review and for choosing Carman Ford once again! We’re honored to have earned your trust and are grateful that you returned to us when it was time for another vehicle. It’s especially rewarding to hear that Vince continues to provide the first-class service you’ve come to expect. We’ll be sure to share your kind words with him—he’ll truly appreciate your recognition. Thank you for your recommendation and for being a valued member of the Carman Ford family. We truly appreciate your continued business and look forward to serving you for many years to come. Enjoy your new vehicle. CARMAN...DRIVEN BY THE BEST!

May 26, 2026

Dan Shine and manager Frank helped us get into our new Lincoln Aviator! Helpful, Friendly, answering questions. We were offered hot coffee and snacks! WE will DEFINATELY be back after summer to get our ne More

by Toolmantim353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Frank
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May 27, 2026 -

Carman Ford Lincoln responded

Thank you for the amazing review! We’re thrilled to hear Dan Shine and Frank provided such a friendly and helpful experience while helping you get into your new Lincoln Aviator. It’s great to know the little touches like coffee and snacks made your visit even more enjoyable! We truly appreciate your business and look forward to welcoming you back after the summer for your next Lincoln purchase. Enjoy your new Aviator and thank you again for choosing us! Carman...Driven by the Best!

May 18, 2026

Extremely please and easy experience. I would do it again. Dan to deal withShine was fantastic More

by bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 18, 2026 -

Carman Ford Lincoln responded

Thank you for the wonderful review, Bob! We’re thrilled to hear you had such a pleasant and easy experience with us. It’s great to know that Dan Shine was fantastic to work with and helped make the process so enjoyable. We truly appreciate your kind words and are glad to hear you would do it again! Thank you for choosing Carman Lincoln. Enjoy your new Lincoln! Carman...Driven by the Best!

May 13, 2026

I have always been treated with respect and curtesy. Whether it was with sales or service. Top notch. More

by Vincent G K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Carman Ford Lincoln responded

Thank you for your wonderful review! We’re honored by your continued trust and are so glad to hear you’ve always been treated with respect and courtesy by both our sales and service teams. Providing a top-notch experience at every visit is what we strive for. We truly appreciate your support and thank you for choosing Carman Ford. We look forward to seeing you again! Carman...Driven by the Best!

May 12, 2026

Vince was helpful and patient. I had a lot of questions, but he was always polite and quick to respond. More

by Lauras0508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 13, 2026 -

Carman Ford Lincoln responded

Thank you for the great review! We’re so glad to hear that Vince was helpful, patient, and responsive throughout your experience. Taking the time to answer questions and make sure our customers feel comfortable and informed is what we strive for every day. We truly appreciate your kind words and thank you for choosing Carman Ford. Enjoy your new vehicle! Carman...Driven by the Best!

May 03, 2026

Vince was very easy to deal with. He answered all of our questions and if he didn’t know, he found out. The overall experience was a pleasure. More

by tapple2112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 03, 2026 -

Carman Ford Lincoln responded

Thank you for the great review! We’re so glad to hear Vince was easy to work with and made sure all your questions were answered—even going the extra mile to find the answers when needed. It’s wonderful to know your overall experience was a pleasure. We truly appreciate your support and look forward to assisting you again in the future! Carman...Driven by the Best!

April 28, 2026

Greatest experience I've ever had buying a new car. Entire staff are very professional. They know they're business... More

by Frank C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 28, 2026 -

Carman Ford Lincoln responded

Thank you for the amazing recommendation! We’re thrilled to hear you had such a positive experience with our team. Providing a professional, top-notch experience is exactly what we strive for every customer. We truly appreciate your support and your kind words. Carman...Driven by the Best!

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