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Carman Ford Lincoln

4.7

868 Lifetime Reviews

193 S DuPont Highway, New Castle, Delaware 19720
Call (302) 323-2300

868 Reviews of Carman Ford Lincoln

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February 13, 2019

"Amazing!!!!"

- Patty

This was by far the best experience I have ever had buying a car. The entire staff was AMAZING! Our sales person was James. He went above and beyond. It didnt matter if it was raining on day one, which it was. Or below freezing on day two, which it was. He really went the extra mile to find the right car for me. He is awesome. The sales manager Frank went out of his way as well to work with us. JJ was very helpful after the purchase to help me understand all of the benefits that came with the car. The business manager Erwin was also very good. He put me at ease through the entire process. All in all it was my best car buying experience ever.

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Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jai (JJ) Nichols
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erwin Lee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 21, 2019

"Excellence "

- Iyesha

James was the most informative welcoming sales person I've ever come in contact with. He made my experience that much greater!! James made me feel comfortable with my purchase and gave me additional options. Thanks again James!!

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
James Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erwin Lee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Giacchino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 05, 2019

"Awesome Experience!"

- RobinS

This is the best car buying experience that I've ever had. The sales person Scott Ponsell was very respectful and didn't pressure me. I truly appreciated that. When making a major purchase, I like to make an informed decision.The sales manager Joe Giacchino did a great job as well. He respected me and my time. I wasn't there the usual 5 or 6 hours negotiating a price/car payment. I was there less than 3 hours. He was able to get me into a car that met my needs and the payments were within my budget. Lastly, the business manager Bob Halpern helped make sense of all of the paperwork. He talked to me in layman's terms and made me feel comfortable and informed. I would definitely recommend Carman Ford to others.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Hepner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Giacchino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 04, 2019

"Outstanding sales manager Frank ant sales rep Greg"

- ronbobbie78

Great dealership work with you to come to a fair deal! Service dept also is outstanding! Frank and Greg worked with me and my wife to come up with a fair deal!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Carraway-Futch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Julius a sub contractor also was outstanding!
December 29, 2018

"Great experience"

- Explorer

Carman was able to meet my needs in leasing a new vehichle. My experience with them over the years is the reason I continue to use their dealership.

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Recommend Dealer
Yes
Employees Worked With
John Brooking
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Giacchino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 27, 2018

"Lincoln mkx"

- Ahairston28

It was a great experience I had help with everything I needed and they made the process quick as possible just in time for the holiday.

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Recommend Dealer
Yes
Employees Worked With
Jai (JJ) Nichols
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Giacchino
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 18, 2018

"Excellent Guy's!!"

- TotaledMitsubishi

After totalling my 2008 Mitsubishi, I dreaded the task of finding a replacement. Both JJ and Frank were awesome to deal with and made the process painless.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jai (JJ) Nichols
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Hepner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 16, 2018

"Love Carman Lincoln"

- Lincoln couple

What an incredible experience we had today. The entire team provided an amazing level of expertise that exceeded our expectations. James, Frank and Scott made it easy to select our new Lincoln Nautilus. The Bensons

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Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Scott in Finance
November 29, 2018

"Thank you, JJ Nichols"

- ChrisL

JJ was very helpful, friendly and courteous. He also went out of his way to help me get the car home. Buying a car is usually a hassle, but JJ made things go a lot smoother. Thanks, JJ

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jai (JJ) Nichols
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 27, 2018

"Excellent experience "

- grw1234

From the minute we arrived until we drove away Jai and everyone we came in contact with. took care of us and went out of their way to ensure all our needs were met.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jai (JJ) Nichols
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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