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Carman Ford Lincoln

New Castle, DE

Overview
Employees
Reviews
5.0
1,396 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 50 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2025. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,396 reviews

April 23, 2026

Sales experience was very professional and stress free. Vincent Grimaldi was a pleasure to work with on making a new car deal. More

by Edge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Carman Ford Lincoln responded

Thank you for the great review! We’re so glad to hear your sales experience was professional and stress-free—that’s exactly what we strive for. Vincent Grimaldi will be happy to know he made the process enjoyable while helping you with your new car. We truly appreciate your support and hope you enjoy your new Ford. We look forward to assisting you again in the future! Carman...Driven by the Best!

April 23, 2026

Carmen Ford Lincoln is without a doubt the most reliable and trustworthy auto dealership both in service and sales. I and my family members will always choose Carman for all our automotive needs. They are t More

by jtcannavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hope Kyelberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dickhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Pardoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Giacchino
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Apr 23, 2026 -

Carman Ford Lincoln responded

Thank you for such an incredible review! We’re truly honored to be considered the most reliable and trustworthy dealership for both service and sales—that means so much to our entire team. Knowing that you and your family continue to choose Carman for all your automotive needs is the highest compliment we could receive. We sincerely appreciate your loyalty and support. We look forward to taking great care of you and your family for many years to come. Thank you again! Carman...Driven by the Best!

April 15, 2026

Great experience! Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal More

by Amarieh04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Carman Ford Lincoln responded

Thank you for the fantastic review! We’re thrilled to hear Vincent provided a friendly, knowledgeable, and fair experience from start to finish. Staying late to make sure everything was completed and offering a great value on your trade-in is exactly the level of dedication we strive for. We truly appreciate your recommendation and your support. Enjoy your new vehicle, and we look forward to assisting you again in the future! Carman...Driven by the Best!

April 01, 2026

Carman Ford is a great dealership. The Carman Ford staff makes you feel like family. Our salesman Vincent G. is nice and knowledgeable got us out the door quickly. Todd gave us a f More

by Peter B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Carman Ford Lincoln responded

Thank you for the incredible review! We’re so glad to hear the Carman Ford team made you feel like family—that’s exactly the experience we strive to create. Vincent G., Todd, and Bob will all be thrilled to hear your kind words. It’s great to know you felt supported every step of the way, from finding the right vehicle to getting a fair trade-in and a smooth, enjoyable finance process. We truly appreciate your recommendation and your trust in Carman Ford. Enjoy your new Ford, and we look forward to assisting you again in the future! Carman...Driven by the Best!

February 03, 2026

Was a great experience buying from Carman Ford. Scott was a pleasure to work with. Would recommend this dealer to friends and family. More

by Crabber140
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Pardoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2026 -

Carman Ford Lincoln responded

Thank you for the great review! We’re thrilled to hear you had a great experience at Carman Ford and that Scott was such a pleasure to work with. Your recommendation to friends and family truly means a lot to us. We appreciate your trust and look forward to assisting you again in the future! Carman...Driven by the Best!

December 01, 2025

Amazing experience at Carman Ford. They went above and beyond to help me find my dream truck for an amazing price. I cannot recommend these guys enough. Vincent was an exceptional sale More

by pehewett58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Carman Ford Lincoln responded

Thank you so much for the wonderful review! We’re thrilled to hear you had an amazing experience at Carman Ford and that Vincent was able to help you find your dream truck. Going above and beyond for our customers is what we strive for, and it’s great to know we hit the mark. We truly appreciate your recommendation and look forward to serving you again in the future! Carman...Driven by the Best!

November 25, 2025

Vincent was responsive, friendly and knowledgeable. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up. Great experience. More

by raygreenhalgh1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2025 -

Carman Ford Lincoln responded

Thank you for the wonderful review! We're thrilled to hear that Vincent was responsive and helpful, and that the walk-around videos made your experience even better. We're also glad Frank made the paperwork smooth and easy. We truly appreciate your business and are happy to hear you had a great experience with us! Carman...Driven by the Best!

November 11, 2025

Amazing experience from start to finish. The dealership was extremely responsive, super helpful, very understand on our needs & wants. Made the process feel so simple. We will return to this More

by Natalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eylem Gokdemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

Carman Ford Lincoln responded

Thank you Natalie for sharing such a wonderful review! We’re thrilled to hear that our team provided an amazing experience from start to finish and made the process smooth and stress-free. It’s great to know we met your needs and expectations — we truly appreciate your trust and look forward to welcoming you back for future purchases! Carman...Driven by the Best!

November 01, 2025

Joe was attentive, personable, and well informed about my car and its status. Joe is a role model for all service personnel. More

by dennisshrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2025 -

Carman Ford Lincoln responded

Thank you for sharing your experience! We’re thrilled to hear that Joe provided such attentive and knowledgeable service. We agree—he’s a great example of the care and professionalism we strive for every day. We’ll be sure to share your kind words with him and the team! Carman...Driven by the Best!

October 27, 2025

I ordered and purchased a 2025 Ford Maverick from Carman Ford and it was a pleasant experience from start to finish. No pressure on trying to get me to buy the car or dealer add-ons which I truly appreciate More

by ptully
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2025 -

Carman Ford Lincoln responded

Thank you so much for sharing your experience and for choosing Carman Ford for your new 2025 Maverick! We’re thrilled to hear that our no-pressure approach and friendly team made the process enjoyable from start to finish. We truly appreciate your kind words and hope you love every mile in your new truck! Carman...Driven by the Best!

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