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This rating includes all service center reviews, with more weight given to recent reviews.
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152 Reviews of Carman Ford Lincoln - Service Center
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October 23, 2020
Purchased my 3rd vehicle yesterday and very pleased with all of them. The staff is very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definitely buy again from all of them. The staff is very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definitely buy again from them when we upgrade More
by Bob
Employees Worked With
Jamie Ledford
Helpful October 23, 2020
Carmen Ford has a excellent service department, work is completed in a timely way and staff is very customer friendly and professional. The prices are very competitive and I am a repeat customer. completed in a timely way and staff is very customer friendly and professional. The prices are very competitive and I am a repeat customer. More
by wanderson122
Employees Worked With
Jamie Ledford, Bill Randolf
October 22, 2020
Amazing staff! Their staff makes every visit extremely enjoyable. Great prices, great communication skills and great service. I have not had a bad visit yet! enjoyable. Great prices, great communication skills and great service. I have not had a bad visit yet! More
by Hollynock
Employees Worked With
Brittini Mantegna, David Leighren, Jamie Ledford
October 22, 2020
Brittini was a huge help and very knowledgeable. I was in the loop every step of the way through getting my car fixed! Thank you Brittini! the loop every step of the way through getting my car fixed! Thank you Brittini! More
by Aimee516
Employees Worked With
Brittini Mantegna
October 22, 2020
Excellent service no wait time and very professional .service department worked as a very good team and all my needs were met. Very good experience would use carman Ford for future prob .service department worked as a very good team and all my needs were met. Very good experience would use carman Ford for future prob More
by AlbertS
Employees Worked With
Brittini Mantegna, David Leighren, Jamie Ledford
October 22, 2020
Awesome customer service & quality work! Thank you for your help. I will be coming to see you for any future work that I may need. your help. I will be coming to see you for any future work that I may need. More
by Asutton21
Employees Worked With
Brittini Mantegna, David Leighren
October 02, 2020
Transit Van sat on your lot for about six weeks with no communication despite my calls and email. Check engine light is on when picked up. communication despite my calls and email. Check engine light is on when picked up. More
by sherbert3
Employees Worked With
Mark - no longer there, Jamie Ledford
September 23, 2020
Today I bought my car in for a airbag recall was told it would be a job and would be given a loaner car for the day when I got there no loaners where there mine you I was there 7.30 am when they open it would be a job and would be given a loaner car for the day when I got there no loaners where there mine you I was there 7.30 am when they open my question is why. More
by Will
Employees Worked With
Bill Randolf
June 18, 2020
No Stars. The worst customer service ever, I don't think they even know the meaning of the words. Would not fix defective key. Brittini and Larry(the owner) would not help they even know the meaning of the words. Would not fix defective key. Brittini and Larry(the owner) would not help More
by arborgreen
Employees Worked With
Larry, Giacchino, Brittini Mantegna
March 31, 2020
Incompetent service department. They don’t know their xxx from a hole in the ground. My girlfriend’s car has been in for repairs multiple times. They fail to repair the cat. I’ve told my girlfriend to write from a hole in the ground. My girlfriend’s car has been in for repairs multiple times. They fail to repair the cat. I’ve told my girlfriend to write a review. She’s too nice, well I’m retired military and don’t pull punches. I’ve advised to her to contact Ford Headquarters in Dearborn Michigan tambourine the dealership. Let’s see if they pull their heads of their xxx and fix the car right More
by Ttinnish
Employees Worked With
Service Dept “David”
