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Carolina Volkswagen
Charlotte, NC
573 Reviews
Welcome to Carolina Volkswagen in Charlotte!
We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle.
If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available.
We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own.
If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information.
Visit the team at Carolina VW and join the family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 573 reviews
September 19, 2019
7:30AM appointment time 7:30AM appointment for 10,000 mile oil change and inspection and was out in no time! Thanks to Garret at the service desk and to Richard who wished m 7:30AM appointment for 10,000 mile oil change and inspection and was out in no time! Thanks to Garret at the service desk and to Richard who wished me happy birthday. Richard is the salesman at Carolina Volkswagen that I bought my 2015 Passat 4 years ago! More
by chipbuchanan
Verified Customer
September 18, 2019
30k service Excellent service from the service department despite being short a couple staff. Professional and thorough in explaining the work that was done. Tha Excellent service from the service department despite being short a couple staff. Professional and thorough in explaining the work that was done. Thank you Morris! More
by Kmutter
Employees Worked With
Morris Maines
September 17, 2019
Was very quick and easy Was an oil service and they got me in at my appointment time and back out in an hour, I was very pleased by the time I was in my car again Was an oil service and they got me in at my appointment time and back out in an hour, I was very pleased by the time I was in my car again More
by GODUKEBLUE
September 17, 2019
Friendly and competent Richard had several options on the table, answered all questions and got everything ready to finish the deal in the most pleasant way. It was a very g Richard had several options on the table, answered all questions and got everything ready to finish the deal in the most pleasant way. It was a very good experience. More
by andreas p
Employees Worked With
September 17, 2019
Replacement of keyed tire studs and rotation Got in quickly, service was performed without a long wait time. Did call ahead. Was concerned on pricing of replacement studs offered by Dealership, a Got in quickly, service was performed without a long wait time. Did call ahead. Was concerned on pricing of replacement studs offered by Dealership, as they were $6 higher per stud than we purchased them for from an outside parts house. It would have cost us $24 MORE plus tax to buy them at VW. More competitive and reasonable pricing would be great to save customers from multi-store shopping. Overall, friendly and fast service experience. More
by EMMERLING.LISA
Employees Worked With
Parts, Morris Maines
September 17, 2019
Trust and Confidence Love my experience with Carolina Volkswagon. The personnel are very pleasant. They keep the car I love in great running condition..I have confidence Love my experience with Carolina Volkswagon. The personnel are very pleasant. They keep the car I love in great running condition..I have confidence in their work. More
by kbreckenridge3
Employees Worked With
Other Employees :
Can’t remember all of the ones I talked with,however they were ALL very pleasant..
September 13, 2019
Car inspection The car was duly inspected and returned as promised. Mike was very professional and friendly. I had no problem communicating and the car looked great. The car was duly inspected and returned as promised. Mike was very professional and friendly. I had no problem communicating and the car looked great. More
by PDURANT25
Employees Worked With
September 12, 2019
They went above and beyond Not only was the service I was given amazing. The people I worked with (Morris, Mike and the mechanic Russ) are amazing people! It was such a pleasure Not only was the service I was given amazing. The people I worked with (Morris, Mike and the mechanic Russ) are amazing people! It was such a pleasure of mine to be able to meet these amazing individuals. They really restore your faith in humanity as a whole. Being a young 20yr old girl you fear that things will be exaggerated and real problems may be looked over. They were able to show me exactly what was going on with my car and help me figure out the steps to take to get me back on the road safely. Thank you so much!!! When I buy a new car or consider trading in will definitely be here!! More
by SAMANTHACASE19
September 11, 2019
My cc service I was there for service without an appointment and was taken care of quickly, they checked my car and call me right away to tell me what was wrong and I was there for service without an appointment and was taken care of quickly, they checked my car and call me right away to tell me what was wrong and had it fixed . More
by juliogd23
Employees Worked With
September 10, 2019
Amazing customer service and car knowledge Morris Maines was friendly and approachable when I walked into the service department. When he looked at my Gti engine I could tell immediately that h Morris Maines was friendly and approachable when I walked into the service department. When he looked at my Gti engine I could tell immediately that he loved his job and was totally knowledgeable and passionate about vw’s and cars in general. I will be going back to Carolina vw again in the future. More
by ROGERGILES
