Carr Subaru

This dealership is honest and plays no games. I bought a car from Melinda Cavanah and it was the best experience. She is helpful, thorough, honest and truly has your best interest at heart. Her I bought a car from Melinda Cavanah and it was the best experience. She is helpful, thorough, honest and truly has your best interest at heart. Her knowledge is endless and it truly was a stress free experience. More

I went to this dealership and Melinda was very helpful and so was other staff members they answered all my questions and help me get a Mazda haven’t had a single issue and so was other staff members they answered all my questions and help me get a Mazda haven’t had a single issue More

Very helpful, Vito was very professional. All my questions were answered and Vito arranged Mary to go over the electronics. All my questions were answered and Vito arranged Mary to go over the electronics. More

I had immediate follow up from Carr Subaru on some constructive feedback I provided on an recent repair. Carr Subaru does care about their customers experience. I appreciate the fact that they reached constructive feedback I provided on an recent repair. Carr Subaru does care about their customers experience. I appreciate the fact that they reached out to me regarding my feedback to make it right. I will continue to use Carr as a result of my phone conversation I had today. Thank you Carr Subaru. More

Jessica Wallach was friendly, patient, professional and informative and was helpful in finding the vehicle we were looking for. With Austin Grant's assistance we arrived at agreeable terms to lease our ne informative and was helpful in finding the vehicle we were looking for. With Austin Grant's assistance we arrived at agreeable terms to lease our new Subaru Forester Touring. More

Hands-down the best dealership experience I’ve ever had. SterlingJoy is passionate about cars, has so much knowledge of the Subaru line, and has a personality that made the whole process actually fun. She SterlingJoy is passionate about cars, has so much knowledge of the Subaru line, and has a personality that made the whole process actually fun. She listened intently to what I wanted and what I wasn’t sure about, and steered me to the perfect Outback. The whole Carr team is really impressive – professional and laid-back. Becky in Finance was efficient and no-pressure, so we breezed through the paperwork and she made sure we were on the same page before I signed anything. And I’ve got to mention Eddo, the Customer Care Manager. Fantastic service after the sale, walking me through all the unfamiliar features and quickly responding when I called with more questions. He even had the car re-detailed because it was only 98% perfect. Carr’s got my highest recommendation, and they’ve absolutely earned my repeat business. More

I had a great experience purchasing my 2024 outback from Carr Subaru. Melinda Cavanah made the purchase fun and painless. Hi highly recommend Carr Subaru and Melinda!! Carr Subaru. Melinda Cavanah made the purchase fun and painless. Hi highly recommend Carr Subaru and Melinda!! More

When I went to Carr Subaru, Beaverton on May 9, I was pleasantly greeted at the Sales Department entrance by Jessica Wallach. She politely asked if she could be of service. First, Jessica wanted to kno pleasantly greeted at the Sales Department entrance by Jessica Wallach. She politely asked if she could be of service. First, Jessica wanted to know my dog's name and assured me Bella is always welcome. That introductory conversation led to a comprehensive conversation about my needs and wants. I began to feel like this was different from any other car dealership I've ever visited. I purchased several cars in the past 20 years. Never did I feel Jessica was pressuring me to "make a decision". She took all the time to answer my questions, took me to look at what was available. I came into the dealership thinking I wanted an Outback. However, as we walked the lot of cars, Jessica answering all the questions I had about the vehicles. I was most interested in the safety features and trunk size ... then the price, We looked at the Outbacks available, new and used and then the Foresters. My decision became clear based on personal needs and wants. I decided the 2023 Forester was and is in my best interest. (Trunk space matters to me.) We returned to the sales office and began the negotiations. I traded in my 2010 Audi Q5. I believe Jessica thoroughly looked at the Audi and took it for a drive. She went to the Used Car manager and came back with an offer I wasn't offended by; but needed the offer to go a bit higher. She negotiated and came back with the offer I could live with. There again, Jessica did not ever pressure me to "decide and accept". Jessica's professionalism and integrity was very impressive and not to be questioned. Carr Subaru is fortunate and so lucky to have Jessica as their "good will ambassador". I signed all the paperwork, surrendered the Audi, The time spent at Carr Subaru with Jessica was very important to me. I drove home feeling confident in my decision. Within 3 hours, all said and done. She came to my house to pick up the extra key and the roof rack. And, went above the normal expectations. She explained how to marry my garage door opener to the new car. And, then did it for me! I am very impressed with "everything Jessica!" She didn't drop me after the sale was over. She continued to offer help if I needed anything with the process of getting acquainted with my car. Her follow up has been and continues to be greatly appreciated. While this survey allows on a 5 star rating, Jessica gets a 10 star rating from me. Carr Subaru gets a 10 also. I am very happy with my Forrester, and the service I have received from the Parts and Service Department. I am an impressed customer! Thank you for making May 9th a happier day for me. And finally, my dog, Bella, was treated like the person she is! More

Jessica was immensely helpful in helping us find the car we could buy on the same day we came in. we could buy on the same day we came in. More

We purchased a Subaru vehicle from Jessica W. at Carr Subaru, she was tremendously professional with exceptional customer service. When a fellow sales associate "dropped the ball" with viewing th at Carr Subaru, she was tremendously professional with exceptional customer service. When a fellow sales associate "dropped the ball" with viewing the vehicle we were interested in she apologized for his mistake and worked doubly hard to keep our business and to make sure we were satisfied. Then again when a fellow co-worker neglected to email us the bill pf sale documents she apologized on his behalf and went well beyond to make sure we had what we needed. We would definitely buy another car from Jessica at Carr Subaru. More