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Carvana

Tempe, AZ

3.0
10,161 Reviews

HQ

Tempe, AZ

85281

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10,161 Reviews of Carvana

March 23, 2020

Please be careful when you buy a car and make sure they give what they are advertising, I bought a car from them and they were deceitful and now I’m stuck with a car I can’t drive. More

by John
Recommend Dealer
No
Employees Worked With
Andy
Mar 26, 2020 -

Carvana responded

It is disappointing to hear that the vehicle you received did not meet your standards. We strive to be as transparent as possible when advertising our vehicles and apologize that it was not what you expected. With every vehicle purchase, Carvana offers a 7-Day Money-Back Guarantee as we would never want a customer to stay in a vehicle they are not in love with. Unfortunately, we are unable to locate your account but would love the opportunity to try to rectify your concerns. Please reach out to us at (800) 333-4554 and we would be happy to assist.

March 23, 2020

Process was quick, easy, and painless. Sales associate reaches out and was helpful, communicative and informative. Offer was reasonable and pick-up took around 10 minutes. Overall great experience and wou More

by wcolerobertson
Recommend Dealer
Yes
Employees Worked With
Andrew
March 23, 2020

Awesome concept! Super easy and convenient. Yes you really do get a big token and get to put it into the vending machine! FUN experience! More

by vjtbq
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
March 23, 2020

Great company to virtually purchase a car from. Everyone was so friendly, nice, and extremely responsive to all of my questions. I would highly recommend this company to anyone who hates spending hours at a More

by Katherine.lange001
Recommend Dealer
Yes
Employees Worked With
Luis, Ashley
March 23, 2020

We originally were to purchase a 2014 Ford F-150. The truck had a mechanical issue found prior to delivery. We opted to swap it for a 2013 Ford F-150. Needless to say we had a bit of a rough start. We More

by Florida Buckeye
Recommend Dealer
Yes
Employees Worked With
Melissa
March 23, 2020

Seamless and LOVE my new car So easy to manage. They worked with me and reserved my car after I hit a slight financial hiccup. The employees had patience and were very upbeat on t More

by mwkavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
March 23, 2020

I’ve never imagined buying a car online. Getting financed and selecting our new 2018 Sportage was 1/4 the time I would’ve spent at the dealership. The customer Service and follow up was a one More

by erica
Recommend Dealer
Yes
Employees Worked With
Justin
March 22, 2020

I got my car March 13 2020. Carvana was outstanding. The man I spoke to to apply for credit to get the car was so nice and helpful. I was approved the next day. I chose to pick up my car. Thee car was deli More

by Tonyar123
Recommend Dealer
Yes
Employees Worked With
Sorry dont remember their names
March 22, 2020

Very Quick and Easy. Wish we were have used a longtime ago The process was very quick and easy. Everyone was very professional. We did have one issue, a lack of communication. They were 3 hours behind and we h More

by Hermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember
March 22, 2020

SOOO easy This was the easiest vehicle purchase by many times over. The delivery person found a problem with the car and got it fixed before delivery without q More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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