Casa de Cadillac
Sherman Oaks, CA
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77 Reviews of Casa de Cadillac
I called Eric Clark to bring my Seville SLS in for service. He told me to come right in. He welcomed me and quickly handled the paperwork so I could enjoy the fresh coffee in the newly remodeled mod service. He told me to come right in. He welcomed me and quickly handled the paperwork so I could enjoy the fresh coffee in the newly remodeled modern and very comfortable waiting area. A large flat screen HD tv and car magazines complimented the wait. I also really like the remodeled service advisors' large desk area. The glass partition between the desk and car drive-in area adds to the spacious and modern feel. AC coolant service was done quickly and promotional discounts made for a fair price although I may not have gone for service if the discounts were not offered. More
I made an appointment,went to the dealership met the service consultant, he was very friendly took his time to listen to my needs, sat me up with a loaner car later he call me and advised me that it wou service consultant, he was very friendly took his time to listen to my needs, sat me up with a loaner car later he call me and advised me that it would take couple of days to finish the repairs. I got the car back repaired and clean. Thank you More
Casa de Cadillac is #1 delar in s ca I am very plz Casa de Cadillac is #1 delar in s ca I am very plz with service dep good job keep going & going Thank you .casa de cadillac #1 AAAAAAA+++++++++++ Casa de Cadillac is #1 delar in s ca I am very plz with service dep good job keep going & going Thank you .casa de cadillac #1 AAAAAAA+++++++++++ More
Purchased 2 new vehicles from Casa de Cadillac on the same day. Very impressed with the sales staff and financing dept. We were not pressured at all and felt very comfortable. Would highly recommend Cas same day. Very impressed with the sales staff and financing dept. We were not pressured at all and felt very comfortable. Would highly recommend Casa de Cadillac for your next purchase! More
Howard Levy in service is a real pro. He makes going in for service a pleasure which makes me want to continue to lease cars from Casa. Guy in auto body is really something....auto body work on a good day for service a pleasure which makes me want to continue to lease cars from Casa. Guy in auto body is really something....auto body work on a good day is painful. Guy made it painless. I will recommend Casa on both the service and auto body fronts.......in a mere second. Its that simple.......look no further. Howard Lapides More
Had to call for roadside assistance. Michael was onsite in less than 30 min, and was able to diagnose problem and resolve within a short time. Excellent service by Michael Steinkamp. Thanks. in less than 30 min, and was able to diagnose problem and resolve within a short time. Excellent service by Michael Steinkamp. Thanks. More
After being a long time Lexus and BMW owner, I bought my first Cadillac from Casa de Cadillac several years ago. The sales process was very pleasant and the Service Department has been extremely competent. first Cadillac from Casa de Cadillac several years ago. The sales process was very pleasant and the Service Department has been extremely competent. My only experience with repair was recently at 106,000 miles. Prior to 100,000 my only needs haves been maintenance. Cadillac builds a very good car. More
Casa de Cadillac commodated my schedule to provide me with royal first class service, the newly remodel lobby speaks for it self.Congratulations keep up your excellent services. Thank You. Frank G with royal first class service, the newly remodel lobby speaks for it self.Congratulations keep up your excellent services. Thank You. Frank Grijalva............ More
Great service, they kept all agreements with me, and helped me figure out all appliable discounts and offers so I got a good price on the service work. My car was ready when promised, and they gave helped me figure out all appliable discounts and offers so I got a good price on the service work. My car was ready when promised, and they gave me a loaner car to use while my car was being worked on. I recommend Casa de Cadillac highly, no problems with them, they are honest and professional, and when I'm ready to buy a new car, I will definitely visit Casa de Cadillac. Best regards, Randy Bankert - 2008 Cadillac SRX SUV owner More
I highly recommend Casa de Cadillac. When I was looking for a new car they didn't put on any pressure. They didn't follow us around the lot and they gave us the time to look at their cars without making u for a new car they didn't put on any pressure. They didn't follow us around the lot and they gave us the time to look at their cars without making us feel like we were being hovered over. Our sales guy was professional, friendly, and very knowledgeable. After I had my SRX for a short time, they even followed up with a phone call to make sure I had a good experience. Since I have had my SRX, on the few occasions I have needed a scheduled service or had to bring in my car, I have only had great experiences with their service department. They arranged for a loaner car (same type as I drive) on a day they needed to keep my car. On a different day, I was able to wait. They waiting area has free wifi and is very comfortable allowing me to work while I was waiting so I wasn't at all inconvenienced. I work with Reno. He is very friendly, very knowledgeable, and takes excellent care of me and my car. A bigger plus is that they don't mind that my dog is with me and goes in their loaner car. Yesterday while I was driving a light went on signifying there was something wrong. I called the service department and they were quickly able to tell me what it was and what to do. Apparently, my dog stepped on one of the buttons and I just had to push so it would go back to its setting. I can't say enough good things about Casa de Cadillac. I am one extremely happy customer. More