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Casey BMW
Newport News, VA
1,771 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,771 reviews
June 13, 2025
Everyone in the show room was very friendly and helpful, especially Alexxio. He made my vehicle purchase very easy and was super helpful. especially Alexxio. He made my vehicle purchase very easy and was super helpful. More
by Jen M
June 12, 2025
Excellent customer service by Matt. Every thing was smooth and he did a good job Every thing was smooth and he did a good job More
by Shamireboyd
June 12, 2025
Matt was exceptional. The only issue I have with the dealership is I had an appointment to come in at 10 AM to sign paperwork and pay for the car. It’s noon and I’m stil The only issue I have with the dealership is I had an appointment to come in at 10 AM to sign paperwork and pay for the car. It’s noon and I’m still waiting for someone else. If the people who manage the paperwork require about an hour per customer, then schedule customer appointments an hour apart, not 30 minutes apart. More
by Bfeldweb
Employees Worked With
June 08, 2025
Kellen was incredibly knowledgeable and helpful! He is very personable and establishes a genuine connection while communicating. Could not be happier! He is very personable and establishes a genuine connection while communicating. Could not be happier! More
by Cal
Employees Worked With
June 07, 2025
Fast, nice, and very knowledgeable. The customer service was unbelievable. Thank you for the time and service! The customer service was unbelievable. Thank you for the time and service! More
by Ryanmcguire46
Employees Worked With
June 06, 2025
I highly recommend Kellan for his knowledge, professionalism and patience. From the beginning of our conversation he worked to come to solidify what I was really looking for and to help me find professionalism and patience. From the beginning of our conversation he worked to come to solidify what I was really looking for and to help me find the best car that fits me. He is not pushy at all and treats you like you are his most important customer. In the tough world of automotive sales Kellan is a keeper. I will seek him out for my next purchase. More
by marksthompsonva
June 04, 2025
Friendly, knowledgeable, and honest—made the entire car-buying process smooth, stress-free, and enjoyable! Highly recommend! car-buying process smooth, stress-free, and enjoyable! Highly recommend! More
by cbellecci
Employees Worked With
May 31, 2025
My father just made a purchase here in Virginia Beach and I can say this has been the most seamless and professional purchase for a car that we have ever encountered. We highly recommend Kellen and their BMW I can say this has been the most seamless and professional purchase for a car that we have ever encountered. We highly recommend Kellen and their BMW genius team. More
by Rica Tamania
May 31, 2025
From the beginning, building the suv, to picking it up at the dealership, Joe Hargraves customer service was impeccable. He was knowledgeable, professional, courteous and attentive to detail. This was the b the dealership, Joe Hargraves customer service was impeccable. He was knowledgeable, professional, courteous and attentive to detail. This was the best car buying experience I ever had. More
by tracieb
Employees Worked With
May 26, 2025
Timely. professional, and courteous.. Excellent customer service. Attentive to detail. Very nice and willing to help. professional, and courteous.. Excellent customer service. Attentive to detail. Very nice and willing to help. More
by gladyshill301
