
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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We always buy our cars from Joe Hargraves. He is the man! Purchased a new BMW. He is the man! Purchased a new BMW. More
As always with previous business done with Joe, the attention to details were well done! I have worked with him many times in the past. attention to details were well done! I have worked with him many times in the past. More
Kellen was amazing to work with and is a consummate professional, not pushy at all, took the time to really listen to my questions/concerns, and breaks the mold of your stereotypical car salesman. professional, not pushy at all, took the time to really listen to my questions/concerns, and breaks the mold of your stereotypical car salesman. More
I would rate Casey BMW a minus10. Their service is horrible. Their parts and repair pricing are at least double if not triple what one would be charged other places. I had an appoin Their service is horrible. Their parts and repair pricing are at least double if not triple what one would be charged other places. I had an appointment on 17 April 2025. I took in my BMW X3 and when I got there was told; Oh, we can’t get to it till next week! I was given an appointment for 22 April 2025. I took it in and they accepted it. I called that afternoon at 4pm and was told that they would have to look it up and would call me right back. No call by 5pm and they had gone home. I called the next day and was told; oh, we had to order parts perhaps tomorrow. Called on the 24th and was told that the parts would not be in until Friday except I had just received an Email from Casey BMW that they had received the part at 8:05 that morning. No call on Thursday. I received a call from Casey BMW on Friday about 8:40 am and was told the car was ready. I asked what the bill was and was told $3,259.31. When I arrived to pick it up the bill was $4,395.83. When I pointed out that their charge for back gate spindle driver of $658.99 x 2, was over twice the price if I had ordered the part directly from BMW. BMW parts charge $327.50 per spindle drive which for two should have cost $655.00. They charge $591.95 to remove two bolts and unplug a cable and installed the part by securing two bolts and plugging in a cable. I also had my disc break pads replaced. They charge $1021.98 for the break pads. I hate being disrespected by being overtly lied too. This is unacceptable. Their pricing is highway robbery. More
I’ve bought many cars over the years, and this was the best, easiest, most seamless purchase. I’m also out of state and couldn’t come in person. They still made it easy and helped with shipping too. I’ best, easiest, most seamless purchase. I’m also out of state and couldn’t come in person. They still made it easy and helped with shipping too. I’m very appreciative and would highly recommend them to anyone. More
everyone is very kind and welcoming as soon as you walk in the door! Just got my second car, and I will always choose Casey BMW! in the door! Just got my second car, and I will always choose Casey BMW! More
Excellent transaction from start to finish! Highly recommend Alex Kennedy for a flawless sales experience. Highly recommend Alex Kennedy for a flawless sales experience. More
Bought a BMW 430i, great service: clear breakdown, quick process, and welcoming dealership atmosphere. Recommend! process, and welcoming dealership atmosphere. Recommend! More
It was a pleasure dealing with Alexxio and the Casey BMW team. Everything went so smoothly compared to previous car buying experiences. team. Everything went so smoothly compared to previous car buying experiences. More
The service that I received was 100 percent personal and outstanding. Mr Gonzalez took his time with me and guided me through the process. I am so happy with my choice. I will recommend Alexxio Gonzalez to outstanding. Mr Gonzalez took his time with me and guided me through the process. I am so happy with my choice. I will recommend Alexxio Gonzalez to many of my clients that are looking for their next vehicle More