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Casey BMW
Newport News, VA
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,751 reviews
February 23, 2020
From start to finish, Don Morrow sales approach was non invasive yet very pleasant. He was extremely patient as I Waiver between the X5 and X7 taking up a good portion of his day. We are both very happ invasive yet very pleasant. He was extremely patient as I Waiver between the X5 and X7 taking up a good portion of his day. We are both very happy and excited and Don assisted in the build of our new BMW X7 to ensure total satisfaction. We certainly would request him as a BMW salesman for our next purchase. More
by Lilia.mariaadams
February 22, 2020
Wonderful, Great folks who are competent, knowledgeable, and friendly. It can’t get better than this. Mike Lewis was wonderful. Jason is very good as well. Casey Great folks who are competent, knowledgeable, and friendly. It can’t get better than this. Mike Lewis was wonderful. Jason is very good as well. Casey is wonderful to work with. More
by wowings
Employees Worked With
Jason is great. I miss Mike Lewis. , Wayne Heath
February 22, 2020
JonHenry and the team at Casey BMW were amazing. They are very professional and my satisfaction was the first thing on their minds. I would recommend him to everyone for all your car buying needs. very professional and my satisfaction was the first thing on their minds. I would recommend him to everyone for all your car buying needs. More
by gi_henry28
February 19, 2020
Kellen was very professional, customer oriented and helpful throughout my experience at Casey BMW. He came in on his day off to finalize our deal, thank you! helpful throughout my experience at Casey BMW. He came in on his day off to finalize our deal, thank you! More
by Parsonsamanda
February 17, 2020
Kellen is very knowledgeable about the products. My visit went really well due to his Outstanding Customer Service!! I recommend seeing him for your appointment!! went really well due to his Outstanding Customer Service!! I recommend seeing him for your appointment!! More
by Paul W.
Employees Worked With
February 16, 2020
So excited about my new car! Kellen really went above and beyond to make sure I was satisfied and I couldn't be happier. Will definitely recommend going to him for any vehicle needs. beyond to make sure I was satisfied and I couldn't be happier. Will definitely recommend going to him for any vehicle needs. More
by Ashleygarrard87
Employees Worked With
February 15, 2020
Excellent sales associate! Knew what we wanted and willing to help us find exactly the car for us. Highly recommend! Willing to go the extra step to enhance our experience! willing to help us find exactly the car for us. Highly recommend! Willing to go the extra step to enhance our experience! More
by marcusherod
Employees Worked With
February 15, 2020
Kellen did a great job helping me with the purchase of my new BMW M340i. He located the exact car I wanted - the exterior color, interior finishes and packages. Superb service! new BMW M340i. He located the exact car I wanted - the exterior color, interior finishes and packages. Superb service! More
by RonM
Employees Worked With
February 11, 2020
Kellen was as professional and courteous as he was knowledgeable about the beautiful vehicles they sell at Casey! Thank you. I would gladly do business there. knowledgeable about the beautiful vehicles they sell at Casey! Thank you. I would gladly do business there. More
by pfdrick
Employees Worked With
February 11, 2020
After a long drive from my home in Maine to Yorktown, Va., my 2015 XL, had a burning metal odor. A Google search led me to Casy BMW. I explained that we would be going to Florida in a few days, so would Va., my 2015 XL, had a burning metal odor. A Google search led me to Casy BMW. I explained that we would be going to Florida in a few days, so would they please check out my car. Casy’s service department was wonderful. They offered to top off off my fluids that day as a courtesy and scheduled me the next morning for a total checkup. My temporary advisor, Mike Bulluss was great. He kept me informed of my repair status, made sure I had a shuttle rides etc. all the staff were friendly and helpful. I highly recommend Casy BMW! Jeannine from Maine More
by jforget12
Employees Worked With
Mike Bullus
