Casey BMW

Really helpful, good experience Wandered in on a whim to check out a car from the website, ended up picking out a completely different car. Don and Ryan were great and helped me to Wandered in on a whim to check out a car from the website, ended up picking out a completely different car. Don and Ryan were great and helped me to get a really good price on the car, and Lloyd was helpful in getting me set up for financing. I would definitely recommend Casey BMW. More

My review is well overdue, since I purchased the vehicle in November 2018. I arrived at Casey BMW and was not expecting to purchase a vehicle. Although I'd never considered to purchase a BMW. I purchased on in November 2018. I arrived at Casey BMW and was not expecting to purchase a vehicle. Although I'd never considered to purchase a BMW. I purchased one, a 2018 BMW. Mr. Joe Hargraves took the time to explain the available options to me. Not once was he pushy. I purchased a good used vehicle which was affordable for my budget. Mr. Joe was administratively efficient and knowledgeable of the vehicle. He even took the time to ensure I knew how to operate the bells and whistles, the BMW was a total upgrade. I felt very much appreciated as a customer and was completely satisfied compared to the other four (4) car dealerships I'd previously visited between the Hampton Roads Area and Alexandria, VA. There were no sales gimmicks or lies. Just great accommodating service and professionalism from start to finish. I'd highly recommend Mr. Joe Hargraves' expertise to anyone in the car buying market. Casey BMW is the dealership to go to. Definitely an "A++++ in my book." More

Very polite, knowledgeable young man! He made the buying experience enjoyable and was very patient when, after he had prepared the paperwork, we advised him that we wanted the vehicle in both our names. experience enjoyable and was very patient when, after he had prepared the paperwork, we advised him that we wanted the vehicle in both our names. More

Excellence Kind and knowledgeable. Made sure we not only got the car we wanted, but also the car that covered all our needs. Would buy with him again. Kind and knowledgeable. Made sure we not only got the car we wanted, but also the car that covered all our needs. Would buy with him again. More

Top Rate Service From the time we arrived to the time we left we received friendly, honest and timely service unmatched by any other. The detail to respecting our time From the time we arrived to the time we left we received friendly, honest and timely service unmatched by any other. The detail to respecting our time and making it go as smoothly as possible was most important to them. Working with Aniyah was such a pleasant experience and being her first sale was a proud moment for all. Ryan's honesty and professional yet friendly attitude and attention to detail was spot on. Lloyd's expertise in paper signing made the process go smoothly and quickly. We have nothing but high marks for Casey BMW and their team. More

Excellent Very satisfied with service. I would recommend k to anyone. Everything went smooth and his communication was great, he kept me informed on everything. Very satisfied with service. I would recommend k to anyone. Everything went smooth and his communication was great, he kept me informed on everything. Thanks More

Awesome! Kellen was so helpful, I really appreciate the help, he was so knowledgeable and went the extra mile to ensure I got the car I wanted! Thanks ALOT. Kellen was so helpful, I really appreciate the help, he was so knowledgeable and went the extra mile to ensure I got the car I wanted! Thanks ALOT. More

Disappointed, after being a repeat buyer and loyal customer I have purchased three BMW 7 series from Joe Hargraves at Casey BMW, with the latest being the 2016 BMW 750i X drive, which I purchased brand new. I I have purchased three BMW 7 series from Joe Hargraves at Casey BMW, with the latest being the 2016 BMW 750i X drive, which I purchased brand new. I went to the dealership to look at the new BMW X7. I asked Joe Hargraves to evaluate my vehicle and let me know what my vehicle was worth. Joe called me at home and said he and Mr. Howell evaluated my vehicle and said they could offer me $42,900 for my vehicle on trade-in. What a shock!! He did not even offer me the low end of the trade-in value for my vehicle. The car has been garage kept, maintained by Casey and only has 9,680 miles on it right now. My wife and I considered this offer a direct slap in the face after being repeat customers at Casey BMW over the years. I informed Joe that he has lost a loyal customer and that I will go elsewhere in the future for my vehicle purchases, even if I have to go to another State. I cannot and will never recommend Casey BMW to anyone again. More

Helpful, honest, very kind This gentleman was so helpful and knowledgeable with all my questions and very patient with me every step of the way. Excellent customer service and This gentleman was so helpful and knowledgeable with all my questions and very patient with me every step of the way. Excellent customer service and an amazing experience. Won't push the car at you . But will go as far as possible to get you best price. More