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Casey BMW
Newport News, VA
1,769 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,769 reviews
January 27, 2020
Jon was attentive to what we wanted and what we enjoyed his professionalism, with a great sense of humor. We received many BMW gifts after we signed for the deal. Excellent service! his professionalism, with a great sense of humor. We received many BMW gifts after we signed for the deal. Excellent service! More
by Gtorres63
January 25, 2020
Awesome customer service! Don Morrow and the Genius Amanda were very helpful and answered all of our questions. Will definitely buy from him again! Once again, thank you! Amanda were very helpful and answered all of our questions. Will definitely buy from him again! Once again, thank you! More
by derrick_david
Employees Worked With
Donald Morrow
January 23, 2020
Amanda, Oh my gosh!! The lady is awesome..she was professional and thorough..she made sure I understood the technology of this awesome X1 and she answered all my questions to include illustrations..a professional and thorough..she made sure I understood the technology of this awesome X1 and she answered all my questions to include illustrations..along with an invitation to return if I needed classes repeated..I appreciate her. More
by Queen Grandma
Employees Worked With
January 20, 2020
Great salesmanship, very personal and friendly. Complementary to your needs as a customer. We came in to buy a Chevy Tahoe and he didn't try to sell us a BMW. That would've been a turn around point Complementary to your needs as a customer. We came in to buy a Chevy Tahoe and he didn't try to sell us a BMW. That would've been a turn around point. Great guy. More
by Bookem757
Employees Worked With
January 07, 2020
Casey BMW - Best in Class My first visit to Casey a year ago revealed a staff who were welcoming, knowledgeable and competant BMW enthusiasts. Ordered my new 440i and have enj My first visit to Casey a year ago revealed a staff who were welcoming, knowledgeable and competant BMW enthusiasts. Ordered my new 440i and have enjoyed it immensely for the past six months. Two service visits were handled flawlessly and convinced me Casey values their customers. Thanks to Jon, Ryan and Jason for an excellent experience! More
by C Smith
January 05, 2020
I had a excellent experience purchasing my new BMW X5 Joe was really helpful assisting me with selecting the right car for me. He also did an excellent job explaining the features to my wife and I. Joe was really helpful assisting me with selecting the right car for me. He also did an excellent job explaining the features to my wife and I. More
by mrouse5
Employees Worked With
January 05, 2020
Jon was great to work with and very knowledgeable about BMWs. The entire sales experience with him was relaxing and pressure free. I would buy another car from him and will recommend him to my friends. De BMWs. The entire sales experience with him was relaxing and pressure free. I would buy another car from him and will recommend him to my friends. Dennis in finance worked to find the best finance rate and all the incentives that I qualified for. More
by BimmerBri
December 27, 2019
Amazing Experience My dream car was purchased today. First, I thank God for his favor and provision, my husband for his support, and I also thank my amazing Client Advi My dream car was purchased today. First, I thank God for his favor and provision, my husband for his support, and I also thank my amazing Client Advisor, Don Marrow. Don made everything work out for my husband and me. If you desire a BMW, be sure to ask for Don. His experience, attention to detail and his kind mannerisms made buying this car an amazing experience. Hats off to Don, Dennis (Finance Mgr.) and the staff of Casey Auto Group!!! More
by Suzanne Fullwood
Employees Worked With
Donald Morrow
December 18, 2019
Mike B and the techs always fix my vehicle efficiently and effectively every time. He’s been my service advisor for the past 3 years and has always given me the best customer service! and effectively every time. He’s been my service advisor for the past 3 years and has always given me the best customer service! More
by JP
Employees Worked With
Mike Bullus
December 12, 2019
The Only Service You Will Ever Need Once again, Casey BMW raised the bar with their outstanding service! Mike B. and the Casey service team provided excellent, complete, and timely serv Once again, Casey BMW raised the bar with their outstanding service! Mike B. and the Casey service team provided excellent, complete, and timely service on my 5 Series. Every time my BMW needs service, it ALWAYS goes to Casey and every time, I am very pleased with their service. If I could, I would rate them 6 Stars! More
by JerryB
Employees Worked With
Wayne Heath, Mike Bullus, Makenzie Green
