JonHenry Garcia
JonHenry Garcia at Casey BMW
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JonHenry Garcia

Floor Manager

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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4.8
103 Reviews

Jon joined Casey in July of 2018. He attended Old Dominion University and in his free time he enjoys driving his car on racetracks, exercising, and spending time with his fiancée and dog.

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.8

103 Reviews

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103 Reviews of JonHenry Garcia

April 26, 2024

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Employee Rating

Matt has great customer service skills and he works to make his customers happy! Great buying experience. More

by Wameads
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley, Bill Gooden

April 23, 2024

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Employee Rating

The car buying process was smooth. The dealer carefully explained differences between lease and loan and furthermore broke down payment process. I would recommend the Casey way More

by Samuel Ampadu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez

Apr 24, 2024

Casey BMW responded

It's great to hear that your car buying experience at Casey was smooth and informative. A dealership that takes the time to explain the differences between leasing and financing, as well as breaking down the payment process, can make a significant difference in ensuring customers feel confident in their decisions. Thank you for sharing your recommendation for the "Casey way" – it sounds like they prioritize transparency and customer satisfaction. If you have any further questions or need assistance, feel free to reach out.

April 15, 2024

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Demetrius was extremely professional, knowledgeable and most importantly a very nice gentleman. I will recommend Demetrius to my friends. More

by Cpapile
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Casey BMW responded

It's wonderful to hear that Demetrius provided you with an exceptional experience at Casey BMW. Professionalism, knowledge, and friendliness are indeed valuable qualities, especially when it comes to assisting customers with their automotive needs. Recommendations from satisfied customers like yourself can be incredibly meaningful and impactful. Sharing positive experiences with friends and family can help others make informed decisions when considering where to turn for their automotive needs. If there's anything else you'd like to share about your experience or if there are any specific aspects of Demetrius's service that stood out to you, feel free to let me know. It's always great to highlight outstanding individuals who go above and beyond to ensure customer satisfaction.

April 15, 2024

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Danisha, Alexxio, and JonHenry were very helpful, positive, and accommodating in selecting and purchasing a truck for us. It was an overall good experience. Thanks. More

by kileys
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 17, 2024

Casey BMW responded

It's wonderful to hear that Danisha, Alexxio, and JonHenry provided you with such positive and helpful assistance throughout the process of selecting and purchasing your truck. A positive and accommodating sales team can truly make all the difference in ensuring a smooth and satisfying purchasing experience. I'm glad to hear that your overall experience with them was good, and I'm sure they'll appreciate your kind words. If there's anything else you need assistance with or any further feedback you'd like to share, feel free to let me know.

April 14, 2024

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The staff was patient and respectful during the whole process. I would recommend to new buyers More

by Samuel
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez

Apr 15, 2024

Casey BMW responded

It's great to hear that the staff at Casey BMW demonstrated patience and respect throughout your entire process. These qualities are essential for ensuring a positive experience, especially for new buyers who may have questions or need guidance navigating the purchasing process. Recommendations from satisfied customers like yourself carry significant weight and can help others feel confident in choosing Casey BMW for their automotive needs. Sharing positive experiences and highlighting the dealership's strengths, such as patience and respectfulness, can be invaluable for prospective buyers seeking a reliable and customer-focused dealership. If there's anything else you'd like to share about your experience or if there are any specific aspects of the process that you found particularly noteworthy, feel free to let me know. Your feedback helps reinforce positive practices and encourages ongoing excellence in customer service.

April 01, 2024

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The receptionist, the salesman Matthew, sales manager Dennis ALL Rude and unprofessional. Receptionist asks why do you need to speak to the sales manager then going to say well you need to leave a messag More

by Ann
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Recommend Dealer
No

March 14, 2024

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If you’re not going to Alexander for all of your car wants and needs then what are you doing? … Alex for car salesman of the year!!! More

by TheMcCrays
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Trade-in Experience
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Recommend Dealer
Yes
Mar 19, 2024

Casey BMW responded

It sounds like Alexander has left a remarkable impression on you with his exceptional service! Being recognized as a top-notch car salesman speaks volumes about his dedication and expertise. Your enthusiasm for his service is evident, and I'm sure Alexander would be thrilled to receive such high praise. Thank you for sharing your positive experience, and if there's anything else you'd like to mention about Alexander or your experience with him, feel free to do so.

March 13, 2024

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My dealership experience at Casey BMW was exceptional; attentive staff, transparent pricing, and a smooth purchase process. More

by DTang
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 13, 2024

Casey BMW responded

It's fantastic to hear that you had such a positive experience at Casey BMW! Exceptional customer service, transparent pricing, and a smooth purchasing process are key elements that can greatly enhance the car-buying experience. Such positive feedback not only reflects well on the dealership but also helps potential customers feel confident in choosing Casey BMW for their automotive needs. If you have any further feedback or need assistance in the future, feel free to reach out.

March 02, 2024

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Matt was knowledgeable, friendly, and courteous. Managers were very helpful as well. Great auto sales experience all around. More

by Sward102030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley

Mar 11, 2024

Casey BMW responded

It's wonderful to hear that you had a great auto sales experience with Matt and the managers. Knowledge, friendliness, and courtesy are all essential qualities in a salesperson, and it's fantastic that Matt embodied these traits during your interaction. Additionally, having helpful managers who contribute to a positive overall experience speaks volumes about the dealership's commitment to customer satisfaction. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

March 01, 2024

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Employee Rating

John was easy to work with , we have no complaints. He made the entire easy process from testing driving to choosing the car we wanted. More

by Shea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Casey BMW responded

It's great to hear that you had such a positive experience working with John. Making the car-buying process easy and enjoyable is a testament to his professionalism and dedication to customer satisfaction. From test driving to selecting the right car, John's assistance clearly made a difference in ensuring a smooth and hassle-free experience for you. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know

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