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Casey BMW
Newport News, VA
1,773 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,773 reviews
October 19, 2019
Helpful, honest, very kind This gentleman was so helpful and knowledgeable with all my questions and very patient with me every step of the way. Excellent customer service and This gentleman was so helpful and knowledgeable with all my questions and very patient with me every step of the way. Excellent customer service and an amazing experience. Won't push the car at you . But will go as far as possible to get you best price. More
by Efrain
October 17, 2019
Greeted by Kellen as soon as I stepped out of my truck . Great 5 star experience. Exactly what you expect to get when u buy bmw luxury ! Definitely will be back for years to come and recommend to family and Great 5 star experience. Exactly what you expect to get when u buy bmw luxury ! Definitely will be back for years to come and recommend to family and friends . Kellen worked hard to make my deal on my 2020 x7 m50 happen . More
by JimmyDGreek
October 16, 2019
Airbag and warranty replacements Work done in a timely manner and Casey’s employees were great! I was given a BMW to drive as I live 40 minutes away and it was a two day repair. Hig Work done in a timely manner and Casey’s employees were great! I was given a BMW to drive as I live 40 minutes away and it was a two day repair. Highly recommend! More
by Casey Customer
Employees Worked With
October 14, 2019
Exceptional Service We are first time BMW buyers and Kellen made the experience stress free and enjoyable. He worked with our budget, answered all our questions, and got We are first time BMW buyers and Kellen made the experience stress free and enjoyable. He worked with our budget, answered all our questions, and got us in our dream SUV! Hands down best car buying experience out there! Go see Kellen and get to driving your dream car today! More
by JustinH
October 12, 2019
Ultimate Driving Machine Thanks to Joe I'm back in a BMW. 2nd BMW purchased with help from Joe, Keep riding the bike Joe! Thanks to Amanda for showing me the tech stuff. Thanks to Joe I'm back in a BMW. 2nd BMW purchased with help from Joe, Keep riding the bike Joe! Thanks to Amanda for showing me the tech stuff. More
by xyz22872
October 10, 2019
Super helpful! Super patient! Not pushy at all. Excellent service as expected from a great dealership! Will definitely buy again. Valued customer for life! W service as expected from a great dealership! Will definitely buy again. Valued customer for life! W More
by MarineCorps1775
Employees Worked With
Kellen Poto
October 04, 2019
Casey BMW just made a miracle happen for me ! They are beyond excellent. I was able to get in what was affordable & looked up to par with my personality. beyond excellent. I was able to get in what was affordable & looked up to par with my personality. More
by Coach
Employees Worked With
Kellen Poto, Trey Leggett
October 03, 2019
Excelant experience getting a 2019 440i xDrive Joe Hargraves did a great job in finding the 440i to meet everything I told him to look for. The entire process went smoothly from my perspective. I Joe Hargraves did a great job in finding the 440i to meet everything I told him to look for. The entire process went smoothly from my perspective. I was able to take a week to decide whether I wanted to keep my current car or trade it in for the 440i xDrive without pressure from anyone at the dealership. I highly recommend Casey BMW and especially Joe Hargraves if you are in the market for a BMW. More
by Dan
October 01, 2019
It was phenomenal! Don and the rest of the team were truly dedicated to providing All Star customer service! Don was extremely knowledgeable and made my decision so much Don and the rest of the team were truly dedicated to providing All Star customer service! Don was extremely knowledgeable and made my decision so much easier. More
by Taymi
Employees Worked With
Donald Morrow
September 29, 2019
New Purchase Thank you Casey BMW for the outstanding customer service that was provide to me during my purchase...Also the presentation of the car and the explanat Thank you Casey BMW for the outstanding customer service that was provide to me during my purchase...Also the presentation of the car and the explanation of the devices were spot on.....100% Class Act More
by Rob
Employees Worked With
Mr. Farrell , Donald Morrow
