Casey BMW

Great Customer Service Rick was the best salesperson I could have asked for to help me with the process of buying a car. He wasn't pushy, had a vast knowledge about the prod Rick was the best salesperson I could have asked for to help me with the process of buying a car. He wasn't pushy, had a vast knowledge about the product, and made the whole process stress free. Joe Diggs was the other part of the exceptional team that helped me with this purchase. Joe succeeded in getting my payments to where I wanted them, which was very important to me. Both Joe and Rick made this experience a very positive one, and got me in the car that I have been wanting for some time now. I love my new car, and am very satisfied with the service I received from both Joe and Rick. More

Above & Beyond My Expectations! BEST CUSTOMER SERVICE in HAMPTON ROADS!!! Lloyd Howell (GSM of CASEY BMW) went out of his way to take care of me! He addressed all of my questions BEST CUSTOMER SERVICE in HAMPTON ROADS!!! Lloyd Howell (GSM of CASEY BMW) went out of his way to take care of me! He addressed all of my questions & concerns; He was very patient with me, and he treated me like I was family! Not only did he beat his competitor's (in Va Beach) quoted price; He also made sure to put me in a loaner BMW X5, (so I could turn in my rental car & avoid further rental charges), while waiting to have my BMW X3 delivered from Raliegh, NC...his competition wasn't willing to do that for me! TO TOP IT ALL OFF: He threw in some BMW all-weather matts for my new car, and he even managed to get my NEW BMW DELIVERED to his store THE VERY NEXT DAY (6 days EARLIER, than both he & his competition told me I could expect delivery) he's my new HERO! 😁 Shortly after I showed up to take possession of my vehicle: Lloyd SURPRISED ME with a very THOUGHTFUL GIFT!!! Lloyd went out of his way to order me a nice protective cover for the second row seating area; so now I can travel anywhere (worry-free) with my two large breed dogs in the back, and not have to worry about damaging the leather seats! I will GLADLY drive (double the distance) through the MM tunnel, just to get my BMW serviced by CASEY BMW, because THEIR CUSTOMER SERVICE is UNBEATABLE! More

Love my New X3!!! I had a wonderful experience at Casey BMW!!! Mr. Don was amazingly knowledgeable and kind. I appreciate his help. I really love my new X3! I had a wonderful experience at Casey BMW!!! Mr. Don was amazingly knowledgeable and kind. I appreciate his help. I really love my new X3! More

Amazing customer service George and Lloyd were amazing and I couldn't of had a better experience.... I had an A1 class encounter from the time I entered the building. I was gr George and Lloyd were amazing and I couldn't of had a better experience.... I had an A1 class encounter from the time I entered the building. I was greeted immediately and then assisted.... More

Excellent Customer Service George, Lloyd and Ryan went above and beyond to offer an amazing customer service experience. This was hands down the best experience I've had purchas George, Lloyd and Ryan went above and beyond to offer an amazing customer service experience. This was hands down the best experience I've had purchasing a vehicle. Thank you, George, Lloyd and Ryan!! More

Used Car Purchase Rick was waiting for me as soon as I walked in the door. He was very knowledgeable and super friendly. He made me feel very comfortable during what ca Rick was waiting for me as soon as I walked in the door. He was very knowledgeable and super friendly. He made me feel very comfortable during what can be a stressful process. Joe made the financing part as smooth as possible. He was patient and went through all of my different options with me so that I left feeling confident in my decision. More

Rick is incredible to work with! I bought my BMW from him a few weeks ago and he went above and beyond to assist. I explained what I was looking for at the price I wanted to spend. H I bought my BMW from him a few weeks ago and he went above and beyond to assist. I explained what I was looking for at the price I wanted to spend. He helped me find a BMW that exceeded my expectations. I look forward to recommending him to my friends and colleagues. More

Very pleasant experience Joe Diggs and Rick were absolutely fantastic to deal with. I found my car, and we proceeded to make the deal happen in a timely professional manner. H Joe Diggs and Rick were absolutely fantastic to deal with. I found my car, and we proceeded to make the deal happen in a timely professional manner. Highly recommend, I will be returning in the future. More

Excellence service I recently purchased an upgrade from Casey BMW. My Salesman was the best. His knowledge of the vehicle was amazing. He made everything about Casey BM I recently purchased an upgrade from Casey BMW. My Salesman was the best. His knowledge of the vehicle was amazing. He made everything about Casey BMW so professional. Joe Hargraves is definitely an asset to the company. I really appreciate being made to feel so special.. More