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Casey BMW
Newport News, VA
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,751 reviews
April 28, 2016
Customer friendly staff Everyone that I dealt with at this dealership were very courteous and knowledgeable of their product. My client advisor, Joseph Hargraves, was extreme Everyone that I dealt with at this dealership were very courteous and knowledgeable of their product. My client advisor, Joseph Hargraves, was extremely helpful and patient and answered all of my questions throughout the car buying process. I would highly recommend this dealership to others. More
by Shelia Brown
Employees Worked With
Other Employees :
Charles Davis, Michael DiPersio, Ryan Thomas, Joanna Folk
April 25, 2016
Wonderful Experience! Nickaigea, Lloyd and Stephen, made our purchase a wonderful experience. The customer service was great from all who work at Casey BMW. I would also Nickaigea, Lloyd and Stephen, made our purchase a wonderful experience. The customer service was great from all who work at Casey BMW. I would also like to say that Mike Bullus in the Service Department is outstanding when it comes to customer service. Thanks for always making our Experience at Casey BMW Wonderful. More
by crawford
April 24, 2016
Great experience!! Knowledgable friendly staff that explain in detail about your purchase and able to answer all questions honestly!! Customer service was excellent! N Knowledgable friendly staff that explain in detail about your purchase and able to answer all questions honestly!! Customer service was excellent! Not to long of a wait! Easy smooth buying experience! More
by Herm
April 23, 2016
Love My Car! The professionalism of Don was impeccable! He was extremely knowledge and patient. He made this car buying experience effortless. He was timely as we The professionalism of Don was impeccable! He was extremely knowledge and patient. He made this car buying experience effortless. He was timely as we made a appointment with him and I appreciated after a long drive not having to wait to be serviced. I would highly recommend him to family and friends that are interested in purchasing a new or used vehicle. More
by rhporter25
Employees Worked With
Donald Morrow
April 22, 2016
Great Experience! My overall experience at Casey BMW was outstanding to say the least! My salesman Don Marrow was a class act and very knowledgeable of the BMW brand! N My overall experience at Casey BMW was outstanding to say the least! My salesman Don Marrow was a class act and very knowledgeable of the BMW brand! Nothing but good things to say abut this guy... But I would be remiss if I didn't mention the fantastic finance team that moved things along at record speed! And to add to a great ending, the GM closed my deal! Talk about customer service at its best!!! More
by Travisaharris@yahoo.com
April 21, 2016
Don said he'd make my trip to Newport News worth it n he did After my total loss of my 2011 BMW Don was very helpful he was on top of everything it made my whole purchase of my BMW flow perfectly. After my total loss of my 2011 BMW Don was very helpful he was on top of everything it made my whole purchase of my BMW flow perfectly. More
by CJluvsBMW
Employees Worked With
Donald Morrow
April 19, 2016
Wayne Heath is fantastic Wayne and Ryan were an absolute pleasure to work with - will recommend to anyone! Thank you for all your help in my new vehicle purchase! Wayne and Ryan were an absolute pleasure to work with - will recommend to anyone! Thank you for all your help in my new vehicle purchase! More
by 100grand
Employees Worked With
Wayne Heath
April 16, 2016
A Very Good Experience ,exceptional service.Mr. Wayne Heath was with me and explained the entire process of the purchase .I'm very pleased with my purchase of my 2016 X3 ,exceptional service.Mr. Wayne Heath was with me and explained the entire process of the purchase .I'm very pleased with my purchase of my 2016 X3 More
by alsing@hughes.net
Employees Worked With
Wayne Heath
April 14, 2016
Professional and caring. I live in Florida and the car I purchased was in Virginia where my son lives. Hence my son dealt directly with the dealership while my contact was by I live in Florida and the car I purchased was in Virginia where my son lives. Hence my son dealt directly with the dealership while my contact was by phone or email. Don was exceptional is seeing that the deal went smoothly. He answered all my calls and emails immediately with great attention to detail. He is very professional and pleasant. You need to keep him around. More
by bakerdavisj
Employees Worked With
Donald Morrow
April 12, 2016
Outstanding Dealership I have had nothing but outstanding service from this dealership. This includes both purchase and service. I have been a customer for the past 5 year I have had nothing but outstanding service from this dealership. This includes both purchase and service. I have been a customer for the past 5 years and from the first time I entered the showroom to my most recent purchase, the staff has been exceptional. There is never any pressure to purchase and no up-selling from the maintenance department. Truly a professional organization that will cater to your every desire. I usually deal with Wayne Heath and Joe Braeutigam for all my issues but in their absence, any employee will provide the knowledge and service you seek. More
by Hank1188
