Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Love it So I have purchased many cars through the years...I must say the Gran Coupe is perfect for me. I love it. Dennis was extremely effeicient with my pape So I have purchased many cars through the years...I must say the Gran Coupe is perfect for me. I love it. Dennis was extremely effeicient with my paperwork and telling me how to work all the technology in the vehicle. More
Jimmy is the best I've never encountered a nicer, more easy-going salesman. Jimmy arranged a test drive of the i3 and couldn't have done a better job. Very kind man. I've never encountered a nicer, more easy-going salesman. Jimmy arranged a test drive of the i3 and couldn't have done a better job. Very kind man. More
Great Salesman and Service! Don Morrow and the GMs did an awesome job of helping with car selection and negotiation of my trade. Excellent Customer Service! Thanks so much!! Don Morrow and the GMs did an awesome job of helping with car selection and negotiation of my trade. Excellent Customer Service! Thanks so much!! More
Wonderful Dealership with Professional Service After searching for months, I found the vehicle on line, and we negotiated a price sight unseen and started the paperwork to lock in the deal. When I After searching for months, I found the vehicle on line, and we negotiated a price sight unseen and started the paperwork to lock in the deal. When I arrived to pick up the vehicle, I was greeted with warmth from my sales representative-Dennis. My parents and I travel 3 hours to pick up the vehicle and the General Manager-Lloyd made sure it wasn't unrecognized. We really appreciated the hospitality extended to us. If you're considering buying a BMW, the trip to Casey it will be worth your time. And ask for Dennis. Casey BMW totally Rocks! Wendy Smith from Washington, DC More
Great Salesman & Uncommon Integrity! Don Morrow did a fantastic job. I found the vehicle on line, and we negotiated a price sight unseen. When I arrived to pick up the vehicle, all the Don Morrow did a fantastic job. I found the vehicle on line, and we negotiated a price sight unseen. When I arrived to pick up the vehicle, all the paperwork and the vehicle were ready to go and we were complete in under two hours. Don provided first class treatment! While going over the paperwork in the business office, we noticed a discrepancy between what I was told verbally and what the paperwork said. The issue was a significant amount of money, and an honest error. Don and the GM chose to honor the verbal agreement, demonstrating uncommon integrity. I know this cost Casey BMW monetarily, but I hope that those who read this review will be as impressed as I am and choose to do business here and more than make up the difference. I wish more people in this world would honor their word like Casey BMW did. Well done! More
Excellent Customer Service! Dennis has excellent customer and helped me find the perfect car! I was so excited to own my very first Mercedes Benz! All at a reasonable price! Dennis has excellent customer and helped me find the perfect car! I was so excited to own my very first Mercedes Benz! All at a reasonable price! More
It was awesome.. It was a pleasant experience. I applied on line. And was approved. And Dennis had me a car within a few hours. It was exactly what I wanted. It was a pleasant experience. I applied on line. And was approved. And Dennis had me a car within a few hours. It was exactly what I wanted. More
Excellent client advisor and an excellent experience! Thoroughly satisfied my client advisor, Dennis Grant, on his professionalism and enthusiasm during our time together. He took his time to show me mult Thoroughly satisfied my client advisor, Dennis Grant, on his professionalism and enthusiasm during our time together. He took his time to show me multiple options and found the perfect car for me! Define inseam really set me up for success and left you plenty of coverage and solid peace of mind. Couldn't be more excited about purchasing vehicle. Taylor Trammell was very professional and knew the ins-and-outs of the features of my car. Thanks again! More
Outstanding Service and Staff! Not a pitch! My wife and I were in the market for a "new to us" vehicle. We went to Casey BMW and we're sold almost immediately. We went ready to purc Not a pitch! My wife and I were in the market for a "new to us" vehicle. We went to Casey BMW and we're sold almost immediately. We went ready to purchase and fell in love with an X5. Don Morrow worked very hard for us and made my wife feel at ease with the purchasexecutive. Bryan stood behind his product and promise to correct any deficiencies the vehicle had prior to our purchase. He promised the vehicle would not leave the lot until it was where it should be and it is! And then some! The folks in the service department kept us informed and we're very insightful to us by giving advice on service and maintenance. This was a 100% no pressure sale with service that I have not experienced at a car dealership ever before! Casey BMW won us over and will continue to be the dealership for our family in the future! Great Job Guys!!! Thank you for everyting!!!!! More
Buy with the pros at Casey! I was an out-of-state buyer looking to lease an amazingly priced car that Casey had in stock. I had the pleasure of having Don as my Client Advisor - I was an out-of-state buyer looking to lease an amazingly priced car that Casey had in stock. I had the pleasure of having Don as my Client Advisor - he is an absolute professional! In addition to being very responsive and helpful with my questions he was patient throughout the entire process despite working with a first time lessee. I also had the pleasure of working with the General Manager Lloyd. Lloyd went above and beyond to get the deal done on a time crunch and the busy Thanksgiving holiday. Although car buying can be an intimidating process, these two gentlemen have changed my perception of car buying for the better. Both Don and Lloyd were very transparent and forthright with pricing and terms of the purchase and definitely earned my business for future. Couldn't be happier with my purchase. Thanks Don, Lloyd, and the Casey team! More
















