Casey BMW

Exceptional! Everyone was kind and willing to help in anyway possible. I found everyone knowledgeable and they mad it possible for me to buy my car with ease and Everyone was kind and willing to help in anyway possible. I found everyone knowledgeable and they mad it possible for me to buy my car with ease and comfort. More

Exceptional!!! When I arrived at the dealership, I had no intention on buying a car. However, from the time Nickaigea approached me on the lot, the entire process se When I arrived at the dealership, I had no intention on buying a car. However, from the time Nickaigea approached me on the lot, the entire process seemed so fluid that I could not resist. I first test drove a BMW, which was simply breathtaking. Everything else just fell into place from looking at other cars, getting the price that was just right for me to completing the paper. I never felt pressured into buying a car, but felt like the Casey BMW team, especially Nickaigea was there for me whenever I decided to purchase. Needless to say, I walked away with a beautiful car from the best car dealership in Hampton Roads. I later found out that my friend previously purchased two cars from Casey BMW and plans to do so again in the future. I recommend Casey BMW and Nickaigea Johnson to anyone ready to buy a car that's very attractive with outstanding performance. I'm a BMW girl now. ;-) Thanks Nickaigea! Thanks Casey BMW!!! More

Its better the second time around! 30 days ago I purchased a new vehicle for my wife. I was so impressed with our Sales Consultant Nikki Johnson and the team, I decided to come back to 30 days ago I purchased a new vehicle for my wife. I was so impressed with our Sales Consultant Nikki Johnson and the team, I decided to come back to purchase anther vehicle for myself! Nikki's response time was excellent. She set an appointment for me right away. When viewing the vehicle, Nikki took the time with me to make sure I was completely satisfied. Although Nikki is very knowledgeable; when she didn't know an answer to my questions she didn't hesitate to ask Christina Manley or Joe Hargraves so she can provide me an accurate answer. I am truly pleased with my purchase. The buying process was just as awesome the second time around!!. More

Great experience!! Don did a great job of making our deal happen. Was very knowledgeable on every aspect of the vehicle and kept us updated as we worked through the proc Don did a great job of making our deal happen. Was very knowledgeable on every aspect of the vehicle and kept us updated as we worked through the process. More

Exellent The transaction and paperwork was quick and hassle free. I made an appointment for 11:00am and the salesperson and staff were ready to meet with me. G The transaction and paperwork was quick and hassle free. I made an appointment for 11:00am and the salesperson and staff were ready to meet with me. Great customer experience, would purchase from Casey BMW again. More

Great Buying Experience Thanks to Don Morrow and the folks at Casey BMW for a great buying experience. I first visited the dealership a week ago to check out the convertible Thanks to Don Morrow and the folks at Casey BMW for a great buying experience. I first visited the dealership a week ago to check out the convertibles. I met Don and he listened to my needs (okay wants!) and matched me up with the 228. When I left the dealership after test driving there was no pressure to buy. I went back in a week later - and drove home my new car. Thanks Don! More

cusomer service experience Nickaigea, I would recommend Casey to anyone buying a car. My sales person has only been in the business for 3 months but she was knowledgeable and to Nickaigea, I would recommend Casey to anyone buying a car. My sales person has only been in the business for 3 months but she was knowledgeable and took a lot of pride in making sure I knew everything about the BWM product. She was friendly and extremely patient. I could have not asked for a better experience. Dana N. Perry More

A forthright transaction!!! The transaction was very straight forward and a no brainer to complete. I was particularly impressed by the amount of follow through and attention to The transaction was very straight forward and a no brainer to complete. I was particularly impressed by the amount of follow through and attention to detail after the transaction was completed. Don Morrow went beyond the pale to ensure that we where happy. More

CASEY BMW - ABOVE PAR! EXCEED EXPECTATIONS! Very professional, courteous and Customer friendly. HASSLE FREE! I recently switched from a previous BMW dealership due to purchasing a new BMW from Very professional, courteous and Customer friendly. HASSLE FREE! I recently switched from a previous BMW dealership due to purchasing a new BMW from Casey and I am excited to finally be under Casey's care. Casey BMW has gone out of there way in the past to assist me, even though I was not registered with them for services. DON and the other staff members were very welcoming and efficient. It was late Saturday and yet, they remained calm and dealt with me professionally and patiently. Now, I am driving just as I anticipated. LIKE A BOSS. Thank you so much, it was worth the drive! More

Outstanding Customer Service! I took delivery of a BMW 328i and from the time I first looked at the car and to the delivery, the Casey staff was professional and truly outstanding! I took delivery of a BMW 328i and from the time I first looked at the car and to the delivery, the Casey staff was professional and truly outstanding! Everyone worked with me to get the best deal and payments within my ballpark! This was my second time purchasing a vehicle from Casey BMW and I would recommend all my family and friends to try out Casey BMW and experience their hospitality. The service department and maintenance techs are all professional and receptive to the customer's concerns. The personnel at the desk/information center were all service with a smile and eager to assist. I enjoyed my second experience and I hope that others will go and experience the customer service too! More